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Chat Tech Jobs Near Me

IT Support

Columbus, OH ยท On-site

$24 - $25/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced, 24x7x365 environment. This role is responsible for delivering ...

IT Support

Columbus, OH ยท On-site

$20 - $22/hr

The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...

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How much do chat tech jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for chat tech in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $31.97 per hour, depending on experience, location, and employer.
What cities are hiring for Chat Tech jobs? Cities with the most Chat Tech job openings:
What states have the most Chat Tech jobs? States with the most job openings for Chat Tech jobs include:
A map of the United States highlighting the number of Chat Tech job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Chat Tech job openings in each state, with California having the most at 2 and Hawaii the least at 0.

IT Technical Support / Chat Support in Columbus, OH 43219

Amicis Global

Columbus, OH โ€ข On-site

$21/hr

Contractor

Re-posted 13 days ago


Job description

Title:ย ITย Technical Support /ย Chat Support
Location:ย Columbus, OH 43219
Duration:ย 06 Months
Pay Rate:ย $21.00/- on W2
ย 
About Job:
Roles and Responsibilities:
Demonstrate strongย customerย service skills to provide phone support including:
Listening to theย customerย to gain an accurate understanding of the situation
Being empathetic to theย customer's situation and having a sense of urgency to resolve the issue
Producing accurate, detailed documentation at the client, problem and incidentย level
Resolving conflict
โ€ข Responsible for high quality end-user technical support, related to enterprise software and hardware
โ€ข Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
โ€ข Under general oversight, provides after hours and weekend support as needed.
โ€ข The position requires attention to detail, follow through, teamwork focus and positive attitude.
โ€ข An understanding of technology and the ability to apply that knowledge to support all existing systems
โ€ข Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
โ€ข Create a positiveย customerย support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly
โ€ข Identifies and works with internal end users to provide guidance and support, sound communications andย customerย service principles without becoming unprofessional in difficult situations
โ€ข Provides investigation, diagnosis, resolution and recovery for hardware/software problems
โ€ข Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
โ€ข Excellentย customerย service skills required
โ€ข Excellent communication skills required
โ€ข Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment
โ€ข Preferred work experience in technical support role but not required
โ€ข Required Education: High school diploma or GED with relevant work experience
โ€ข Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly
โ€ข Self motivated and ability to work on own initiative in a high pressure environment
โ€ข Willing to work variable shifts including evenings, weekends and public holidays
ย 
ย 
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