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Live Chat Assistant Jobs (NOW HIRING)

Bryan Subaru

BDC Representative

Metairie, LA · On-site

$13.75 - $18.50/hr

You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

HSBC Global Services Limited

Staff is responsible to assist with delivery of the call, email, live chat quality and coaching model, consistency checks, call benchmarking and/or coaching of team members as outlined in the call ...

Bryan Subaru

BDC Representative

Metairie, LA · On-site

$12.75 - $16.75/hr

You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Bryan Subaru

BDC Representative

Metairie, LA · On-site

$12.75 - $16.75/hr

You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Bryan Subaru

BDC Representative

Metairie, LA · On-site

$12.75 - $16.75/hr

You will assist the customer with questions regarding the company, perspective vehicles, and their ... Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts ...

Grunt Style

Customer Service Representative

San Antonio, TX · On-site

$14.50 - $19.75/hr

Handle a high volume of inbound customer interactions via phone, email, social media, SMS, and live chat. * Assist customers by answering product and service questions and providing recommendations.

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Live Chat Assistant information

How much do live chat agents get paid?

Live chat assistants typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional incentives or flexible schedules, especially for remote positions requiring good communication skills and familiarity with chat tools.

How can I become a live chat agent?

To become a live chat assistant, candidates typically need strong written communication skills, basic computer proficiency, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided on the job to familiarize new agents with company tools and protocols.

What are some common challenges Live Chat Assistants face when managing multiple conversations simultaneously?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What are the key skills and qualifications needed to thrive as a Live Chat Assistant, and why are they important?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What jobs pay 4000 a week without a degree?

Live chat assistant roles typically do not pay $4,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, certifications, or a proven track record rather than formal degrees.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

What are Live Chat Assistants?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.

How can I make $2000 a week working from home?

A Live Chat Assistant can potentially earn $2000 a week by working multiple shifts, gaining experience, and providing high-quality customer support. Earning this level of income often requires consistent hours, strong communication skills, and experience with chat platforms or CRM tools. Some roles may also offer bonuses or performance incentives to increase earnings.
More about Live Chat Assistant jobs
What cities are hiring for Live Chat Assistant jobs? Cities with the most Live Chat Assistant job openings:
What are the most commonly searched types of Live Chat jobs? The most popular types of Live Chat jobs are:
What states have the most Live Chat Assistant jobs? States with the most job openings for Live Chat Assistant jobs include:
What job categories do people searching Live Chat Assistant jobs look for? The top searched job categories for Live Chat Assistant jobs are:
Live Chat Assistant jobs near you
Infographic showing various Live Chat Assistant job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Service Business Development Coordinator

New Bern Auto Group

New Bern, NC • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

Job description

Do you love talking to people? 

In this role, you will be the link between the customer and the service schedule. You will assist the customer with questions regarding servicing their vehicle repair and maintenance along with getting them scheduled for service. 

At New Bern Auto Group, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at New Bern Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Discounts on products and services

Responsibilities

  • Answer customer calls and get them to the appropriate person 
  • schedule service reservations 
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates and dealership management
  • Utilize computer system daily
  • Organize and schedule shuttles, loaners, rentals, pickup and deliveries 

Qualifications

  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen

Apply