Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...
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Wixom, MI · On-site
$50K - $80K/yr
This role supports Image Tech clients through Level 1-2 helpdesk and field service work . Some ... Responsibilities * Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers ...
... our developers, engineers, and business units running at top efficiency. We make technology ... Improve IT support: Tier 1 & Tier 2 ticket resolution and monitor Jira/Slack IT channels for timely ...
... our developers, engineers, and business units running at top efficiency. We make technology ... Improve IT support: Tier 1 & Tier 2 ticket resolution and monitor Jira/Slack IT channels for timely ...
Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal ... Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're ...
Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal ... Ontra is seeking an IT Support Engineer reporting to our Director, Security & IT Operations. We're ...
Denville, NJ · On-site
$62K - $70K/yr
As an Onsite IT Support Engineer, you will be the go-to IT resource at the client's office ... Deliver a **high level of customer service**, ensuring users feel supported and valued.### **What ...
Denville, NJ · On-site
$62K - $70K/yr
As an Onsite IT Support Engineer, you will be the go-to IT resource at the client's office ... Deliver a **high level of customer service**, ensuring users feel supported and valued.### **What ...
Shelton, CT · On-site
$55K - $70K/yr
The Level 2 IT Support Specialist serves as the primary escalation point for complex technical ... Collaborate with Level 3/4 engineers on escalated infrastructure and security issues, providing ...
Shelton, CT · On-site
$55K - $70K/yr
The Level 2 IT Support Specialist serves as the primary escalation point for complex technical ... Collaborate with Level 3/4 engineers on escalated infrastructure and security issues, providing ...
Spartanburg, SC · On-site
$20 - $22/hr
IT Support Engineer Our enterprise-level client in Greer, SC, has an immediate need to add an IT Support Engineer to the team. Full details are provided below: Job Notes: * 6+ month contract ...
Spartanburg, SC · On-site
$20 - $22/hr
IT Support Engineer Our enterprise-level client in Greer, SC, has an immediate need to add an IT Support Engineer to the team. Full details are provided below: Job Notes: * 6+ month contract ...
We specialize in delivering custom IT support and security solutions tailored to meet the unique ... high level of service to staff, management, and vendors. The ideal candidate is reliable ...
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We specialize in delivering custom IT support and security solutions tailored to meet the unique ... high level of service to staff, management, and vendors. The ideal candidate is reliable ...
Document and escalate unresolved issues to higher-level support teams. * Ensure timely resolution ... Familiarity with IT service management tools and ticketing systems. * Excellent problem-solving and ...
Document and escalate unresolved issues to higher-level support teams. * Ensure timely resolution ... Familiarity with IT service management tools and ticketing systems. * Excellent problem-solving and ...
San Francisco, CA · On-site
Follow and enforce security best practices, like using two-factor authentication and keeping ... Demonstrated ability to deliver high-touch IT support to a diverse user base, ranging from ...
San Francisco, CA · On-site
Follow and enforce security best practices, like using two-factor authentication and keeping ... Demonstrated ability to deliver high-touch IT support to a diverse user base, ranging from ...
Atlanta, GA · On-site
Prioritize requests based on business impact and service level expectations * Document ... Must be able to pass a pre-employment drug screen and background check * 2-5 years of experience in ...
Atlanta, GA · On-site
Prioritize requests based on business impact and service level expectations * Document ... Must be able to pass a pre-employment drug screen and background check * 2-5 years of experience in ...
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Irvine, CA · On-site
$23 - $31.75/hr
Position Overview We are seeking an organized, customer-focused Onsite Support Technician II to provide Level 1 and Level 2 IT support while working from H&D locations and regularly supporting client ...
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Irvine, CA · On-site
$23 - $31.75/hr
Position Overview We are seeking an organized, customer-focused Onsite Support Technician II to provide Level 1 and Level 2 IT support while working from H&D locations and regularly supporting client ...
San Ramon, CA · On-site
$34 - $43/hr
The Opportunity We're seeking a Level 2 IT Support Technician who is ready to make a real impact. This isn't a position where you'll feel like just a number-you'll be a valued member of our services ...
San Ramon, CA · On-site
$34 - $43/hr
The Opportunity We're seeking a Level 2 IT Support Technician who is ready to make a real impact. This isn't a position where you'll feel like just a number-you'll be a valued member of our services ...
The Role As Senior IT Support Engineer, you will own identity and access management operations and ... At least 2 years of experience focused on identity and access management. * Experience ...
The Role As Senior IT Support Engineer, you will own identity and access management operations and ... At least 2 years of experience focused on identity and access management. * Experience ...
Chicago, IL · On-site
The Role As Senior IT Support Engineer, you will own identity and access management operations and ... At least 2 years of experience focused on identity and access management. * Experience ...
Chicago, IL · On-site
The Role As Senior IT Support Engineer, you will own identity and access management operations and ... At least 2 years of experience focused on identity and access management. * Experience ...
San Juan Capistrano, CA · On-site
$23.25 - $32/hr
IT Support Technician - Level 2/3 Full-Time - Contract to Hire Hybrid - San Juan Capistrano, CA MSP Environment Overview Integrated Dental Systems is seeking a well-rounded Level 2/3 Technician to ...
San Juan Capistrano, CA · On-site
$23.25 - $32/hr
IT Support Technician - Level 2/3 Full-Time - Contract to Hire Hybrid - San Juan Capistrano, CA MSP Environment Overview Integrated Dental Systems is seeking a well-rounded Level 2/3 Technician to ...
Merge IT is seeking a reliable and customer-focused IT Support Engineer to provide onsite support ... level • Basic knowledge of device imaging, reimaging, and PC deployment best practices • ...
Merge IT is seeking a reliable and customer-focused IT Support Engineer to provide onsite support ... level • Basic knowledge of device imaging, reimaging, and PC deployment best practices • ...
Level 1 & 2 IT Support Technician We are seeking a Level 1 & 2 IT Support Technician to maintain ... Escalating to senior engineers (L3) with clear documentation of troubleshooting steps already taken ...
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Level 1 & 2 IT Support Technician We are seeking a Level 1 & 2 IT Support Technician to maintain ... Escalating to senior engineers (L3) with clear documentation of troubleshooting steps already taken ...
$16.50 - $22/hr
... support maintenance and security of our corporate Windows 11 environment. This role provides a ... For Assignment Level II (Information Technology): Matriculation at an accredited college or ...
$16.50 - $22/hr
... support maintenance and security of our corporate Windows 11 environment. This role provides a ... For Assignment Level II (Information Technology): Matriculation at an accredited college or ...
Seattle, WA · On-site
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees ... high level of productivity to meet goals. Quickly adapting to new processes and procedures, they ...
Seattle, WA · On-site
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon's corporate employees ... high level of productivity to meet goals. Quickly adapting to new processes and procedures, they ...
Lexington, MA · On-site
$30.72 - $37.88/hr
The IT Support Specialist Level II is a role that combines technical expertise with leadership and ... Engineer, you bring: * Education Level - Associate's Degree (Required) or Bachelor's Degree ...
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Lexington, MA · On-site
$30.72 - $37.88/hr
The IT Support Specialist Level II is a role that combines technical expertise with leadership and ... Engineer, you bring: * Education Level - Associate's Degree (Required) or Bachelor's Degree ...
$16.59 - $21.26
4% of jobs
$21.26 - $25.94
9% of jobs
$29.81 is the 25th percentile. Wages below this are outliers.
$25.94 - $30.62
14% of jobs
$30.62 - $35.29
15% of jobs
The median wage is $37.48 / hr.
$35.29 - $39.97
17% of jobs
$39.97 - $44.65
16% of jobs
$44.78 is the 75th percentile. Wages above this are outliers.
$44.65 - $49.32
9% of jobs
$49.32 - $54
7% of jobs
$54 - $58.68
4% of jobs
$58.68 - $63.35
3% of jobs
$63.35 - $68.03
1% of jobs
$16
$39
$68
| Aspect | Level 2 It Support Engineer | Level 1 It Support Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+, Microsoft Certified | CompTIA A+ often sufficient |
| Responsibilities | Advanced troubleshooting, network issues, escalations | Basic support, password resets, hardware setup |
| Work Environment | Helpdesk, on-site, remote support | Helpdesk, on-site, remote support |
| Skills | Networking, OS troubleshooting, problem escalation | Basic hardware/software support, customer service |
The Level 2 It Support Engineer typically handles more complex issues, requiring advanced skills and certifications, while the Level 1 It Support Technician focuses on basic support tasks. The roles often overlap in work environment but differ in responsibility scope and technical expertise.
Cities with the most Level 2 It Support Engineer job openings:
States with the most job openings for Level 2 It Support Engineer jobs include:
For Level 2 It Support Engineer jobs, the most frequently searched job titles are:
Wixom, MI • On-site
$50K - $80K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
This role supports Image Tech clients through Level 1–2 helpdesk and field service work. Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
Responsibilities
Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues
Support Microsoft 365, Windows OS, and basic Active Directory tasks
Troubleshoot networking and connectivity issues
Perform onsite service calls when necessary
Accurately document all work in the ticketing system
Deliver a consistent, professional client experience
Requirements
2–5+ years of IT support experience
Prior onsite/field IT experience
Strong customer service and communication skills
Ability to manage tickets independently
Valid driver’s license
Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.
