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Level 2 Engineer Jobs (NOW HIRING)

Our Verticomm team is expanding, and we are currently seeking a talented Level 2 Engineer to work in a collaborative team environment assisting our clients with their technical support needs. www ...

Our Verticomm team is expanding, and we are currently seeking a talented Level 2 Engineer to work in a collaborative team environment assisting our clients with their technical support needs. www ...

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

As a Level 2 Engineer, you will provide advanced desktop, server, cloud, and network support to our clients while collaborating with senior engineers to resolve more complex technical issues. What ...

BUILDING ENGINEER II JOB SUMMARY: The Building Engineer II apply trade skills to perform preventive ... an appropriate level by participating in educational opportunities, reading professional ...

BUILDING ENGINEER II JOB SUMMARY: The Building Engineer II apply trade skills to perform preventive ... Updates job knowledge at an appropriate level by participating in educational opportunities ...

Level II Engineer: typically, 1 year of experience * $80,600.00 - $121,600.00 annually * Level II Engineer:Level III Engineer: typically, 4 years of experience * $101,000.00 - $153,600.00 annually ...

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Level 2 Engineer information

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$39K

$101.8K

$137.5K

How much do level 2 engineer jobs pay per year?

As of Aug 24, 2026, the average yearly pay for level 2 engineer in the United States is $101,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is a level 2 engineer?

Level 2 Engineers, often called Tier 2 Engineers, are IT professionals responsible for handling more complex technical issues that cannot be resolved by Level 1 support. They troubleshoot and resolve intermediate to advanced problems, perform system maintenance, and may assist in configuring and installing hardware or software. Level 2 Engineers typically have deeper technical expertise, work closely with Level 3 teams for escalations, and may also document solutions and guide Level 1 staff.

What are the key skills and qualifications needed to thrive as a level 2 engineer?

To thrive as a Level 2 Engineer, you need strong troubleshooting skills, a solid understanding of networking and system administration, and typically an associate’s or bachelor’s degree in a relevant field. Experience with ticketing systems, remote support tools, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Associate (MCSA) are often required. Effective communication, problem-solving abilities, and a customer-focused attitude are important soft skills for this role. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth IT operations.

How does a level 2 engineer typically collaborate with level 1 support and other technical teams?

A Level 2 Engineer often acts as an escalation point for issues that Level 1 support cannot resolve, requiring close collaboration and clear communication. They work together by reviewing detailed incident notes, providing guidance to Level 1 staff, and occasionally conducting joint troubleshooting sessions. Additionally, Level 2 Engineers may interact with Level 3 specialists or development teams for highly complex problems, ensuring a seamless flow of information and quick resolution for end users. This collaborative environment helps maintain consistent service quality while offering opportunities for mentorship and knowledge sharing.

What is the difference between Level 2 Engineer vs Level 3 Engineer?

CriteriaLevel 2 EngineerLevel 3 Engineer
Required CredentialsAssociate degree or equivalent, relevant certificationsBachelor's degree, advanced certifications often preferred
Work EnvironmentSupervised tasks, troubleshooting, basic project workMore autonomous, complex problem-solving, project leadership
Employer & Industry UsageCommon in IT, engineering, technical support rolesProgression in same fields, higher responsibility roles

The main difference between a Level 2 Engineer and a Level 3 Engineer lies in experience, responsibility, and autonomy. Level 3 Engineers typically have more advanced skills, handle complex projects independently, and may mentor Level 2 Engineers. Both roles are essential in technical fields, with Level 3 Engineers often serving as a step toward senior positions.

What jobs can you get with a level 2 engineer?

A Level 2 Engineer typically qualifies for roles such as support engineer, technician, or junior engineer, often involving troubleshooting, maintenance, and basic technical tasks. These positions may require familiarity with specific tools, certifications, or environments and often serve as stepping stones to higher engineering roles.

What are the most commonly searched types of Level 2 Engineer jobs?

The most popular types of Level 2 Engineer jobs are:

Infographic showing various Level 2 Engineer job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $101,752 per year, or $48.9 per hour.

Automation Engineer Level 2

i2i Engineering

Auburn, NH

Full-time

Posted 24 days ago


Job description

Summary/Objective:

The Automation Engineer Level 2 builds on the foundational knowledge of automation, controls, and electrical engineering to independently complete small or simple engineering tasks.  The level 2 engineer is developing broad knowledge and skills through guided experience.  The level 2 engineer may be responsible for small scale projects, building understanding of business needs, time and resource management, and project management.

Essential Functions:

(This description is not all inclusive, other duties may be assigned):

  • Assist the senior controls engineers in conceptual design and project scoping, translating customer design requirements into design specifications and control strategies

  • Perform controls system design, programming, simulation, and testing of simple custom automation equipment.  Assist senior controls engineers with complex or large-scale design projects.

  • Perform electrical design, generate schematics, specify hardware and create bills of materials for simply electrical systems.  Assist the senior electrical design engineer in the design of complex or large-scale electrical systems.

  • Participate in internal and external design reviews to identify design errors, and high-risk items

  • Perform integration of new control systems and the modification of existing systems, including PLCs (Programmable Logic Controllers), HMIs (Human-Machine Interfaces), Robotics, safety devices, vision systems, motor drives, and other control devices

  • Independently execute system start-ups and operational checkouts on systems including configuration, calibration and functional testing

  • Execute testing and validation of control systems to identify and rectify issues related to functionality and reliability of machine operation

  • Troubleshoot control system issues, both hardware and software

  • Collaborate with multidisciplinary team members and customers to meet project objectives

  • Provide technical support and expertise during the installation, commissioning, and maintenance phases of custom automation projects, which may include training, equipment troubleshooting, electrical and/or software field upgrades, or installation of new products

  • Maintain thorough documentation of all system designs, modifications, and operating instructions

  • Research technologies and share knowledge and best practices

  • Observe sales calls for new project scoping

  • Achieve cost targets and adhere to project milestones through effective design and time management

  • Follow industry-specific regulations and standards

  • Provide ongoing technical support for control systems

  • Adhere to all workplace safety laws, regulations, standards, and practices

  • Other duties as assigned

Education and Qualification Requirements:

  • Bachelors degree in Automation, Mechanical, Electrical, or Computer Science or equivalent experience.

  • Minimum of 2 years’ experience in manufacturing or other technical field working on automated systems.

  • Practical experience and knowledge of automated systems including PLC, HMI, Motion (VFD, Stepper, servos, robotics), vision platforms, and PC/proprietary systems.

  • Knowledge and ability, hands-on experience with troubleshooting electrical, controls and programs of industrial automation/robotic equipment.

  • Practical experience programming.  Allen Bradley Studio, Robots, PID control/ tuning and servo systems; programming and experience with machine vision, Beckhoff, Mitsubishi PLC, VB and C++ a plus.

  • Ability to read and generate electrical schematics, panel layouts, safety systems and P&lDs drawings using AutoCAD, BricsCAD or equivalent.

  • Excellent communication skills, ability to work well on a team.

 

Highly Valued Personal Competencies:

  • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences

  • Written Comprehension - The ability to read and understand information and ideas presented in writing

  • Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong

  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense

  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

Supervisory Responsibility:

None

Work Environment:

General office and manufacturing environment for automation equipment

 

Physical Requirements:

Reasonable accommodations will be considered which would allow the employee to perform the essential functions of the job.  While performing the duties of this job, the employee is regularly required to:

  • Communicate in English.

  • Sit for long periods of time.

  • Stand; walk; use hands to finger, handle or feel; reach with hands and arms.

  • Climb, balance, stoop, kneel, crouch, or crawl.

  • Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

  • Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Travel:

Domestic and international travel may be required.