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Lead Patient Service Representative Jobs (NOW HIRING)

Radiology Partners

Lead Patient Service Rep

Brentwood, TN · On-site

$16.50 - $21/hr

Oversee daily operations of the front desk division * Assist the Patient Service Representative staff in registering new patients and former patients to schedule their appointments using Epic and the ...

2036

Senior Patient Service Representative

Dallas, TX · On-site

$17.25 - $22/hr

In the absence of the Lead Patient Services Representative; plans, monitors, and directs Patient Services Representatives at assigned site for proper work habits and daily tasks. Assigns tasks to ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

Synergy Direct LLC

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Patient Service Representative

Beverly Hills, CA · On-site

$24/hr

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

Synergy Direct LLC

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Patient Service Representative

Pomona, CA · On-site

$21 - $23/hr

The Patient Service Representative will be responsible for: * Serving as the primary point of contact for patients in person and by phone * Greeting patients, assisting with concerns, and escalating ...

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Lead Patient Service Representative information

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How much do lead patient service representative jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for lead patient service representative in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the highest paying job in healthcare management?

In healthcare management, executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO) tend to have the highest salaries, often exceeding six figures annually. These positions require extensive experience, leadership skills, and often advanced degrees like an MBA or healthcare administration certification.

What does a patient services lead do?

A patient services lead oversees the front desk operations, manages patient scheduling, and ensures excellent customer service in a healthcare setting. They often coordinate communication between patients and medical staff, handle administrative tasks, and may supervise other patient service representatives. Strong organizational and communication skills are essential for this role.

How much does a patient service representative make at patient First?

A Lead Patient Service Representative at Patient First typically earns an average salary of around $35,000 to $45,000 per year, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, with some roles offering opportunities for advancement and additional training.

What is a Lead Patient Service Representative job?

A Lead Patient Service Representative oversees front desk operations in a healthcare setting, ensuring efficient patient check-ins, scheduling, and customer service. They support and train patient service staff, handle escalated patient concerns, and coordinate administrative tasks to improve workflow. This role requires strong communication, leadership, and organizational skills to maintain a smooth patient experience and support the healthcare team.

What are the key skills and qualifications needed to thrive in the Lead Patient Service Representative position, and why are they important?

To thrive as a Lead Patient Service Representative, you need a solid background in medical administrative processes, insurance verification, and patient registration, often backed by experience in healthcare settings and a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing platforms is commonly required, as are HIPAA and customer service certifications. Exceptional leadership, conflict resolution, and strong communication skills help you stand out when managing teams and addressing patient concerns. These skills and qualities ensure efficient front office operations, positive patient experiences, and effective team coordination in fast-paced healthcare environments.

Is being a MOA a good entry-level job?

Medical Office Assistants (MOAs) often serve as entry-level healthcare support roles, providing administrative and clinical assistance in medical settings. The position typically requires basic skills, such as patient communication and familiarity with medical software, making it accessible for those starting in healthcare careers. However, career advancement may require additional certifications or training.

What are the typical daily responsibilities of a Lead Patient Service Representative?

As a Lead Patient Service Representative, your daily responsibilities include overseeing front desk operations, guiding and supporting a team of patient service representatives, and ensuring all patient interactions are handled professionally and efficiently. You'll coordinate schedules, resolve escalated patient concerns, verify insurance and registration details, and help train new staff members. Additionally, you may work closely with clinical teams, billing departments, and management to maintain consistent workflows and uphold service standards. Your role is pivotal in fostering a welcoming environment and ensuring smooth administrative operations within the healthcare facility.

More about Lead Patient Service Representative jobs
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Lead Patient Service Representative jobs near you
Infographic showing various Lead Patient Service Representative job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Services Representative-Radiology

Patient Services Representative-Radiology

Emerson Hospital

Concord, MA • On-site

$20.70 - $23/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Emerson Hospital rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

88th of 1,023 rated hospitals

Job description

24 hours/week, Patient Service Representative, Radiology Support, Emerson Hospital, Concord, MA

Schedule: Monday, Thursday and Friday 7am-3:30pm; 8:00am-4:30pm

Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS/RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

 Minimum Qualifications

  • Education
    • High school diploma or equivalent required
    • Medical Terminology course preferred.
    • Previous coursework related to administrative skills preferred.
  • Experience
    • One year in a medical office environment preferred.
    • Customer service, data entry, and HIS/RIS experience a plus.
  • Licensure and/or Certification
    • None required.
  • Skills
    • Organization and multitasking skills
    • Ability to read and communicate effectively using medical terminology
    • Accurate data entry skills
    • Courteous and professional manner when dealing with public both in person and on the phone
    • Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision
    • Knowledge of medical terminology
    • Maintains standard of performance which promote Service Excellence
    • Must be able to read, write, and communicate in English.
    • Computer skills required.
    • Ability to maintain confidential information.

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