1

Labcorp Customer Service Jobs (NOW HIRING)

Senior Medical Courier

Kingston, NY · On-site

$17.75 - $20/hr

Customer service experience Additional Job Standards: * Very punctual and strong time management ... LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this ...

Phlebotomist - Patient Service Center

Tifton, GA · On-site

$14 - $17.50/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Labcorp is seeking a Biopharma Support Services Representative to join our team in Buffalo, NY ... High school diploma or equivalent * 2 or more years of customer service experience Preferred ...

Phlebotomist - Patient Service Center

Tifton, GA · On-site

$14 - $17.50/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Senior Medical Courier

Kingston, NY · On-site

$17.75 - $20/hr

Customer service experience Additional Job Standards: * Very punctual and strong time management ... LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this ...

Showing results 21-40

Labcorp Customer Service information

See salary details

$9

$18

$26

How much do labcorp customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in Labcorp Customer Service?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What cities are hiring for Labcorp Customer Service jobs? Cities with the most Labcorp Customer Service job openings:
What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Labcorp Customer Service jobs? States with the most job openings for Labcorp Customer Service jobs include:
What job categories do people searching Labcorp Customer Service jobs look for? The top searched job categories for Labcorp Customer Service jobs are:
Infographic showing various Labcorp Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Medical Courier

Labcorp

Kingston, NY • On-site

$17.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,138 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories


Job description

LabCorp is seeking a Courier II to join our team in Kingston, New York
Sign On Bonus: This position includes a $1,000 Sign-On Bonus! (External candidates only)
Work Schedule: Monday - Friday 2:00pm - 10:30pm; ability to cover 1st and 3rd shift and weekends as needed
Job Responsibilities:
  • Act as a floater for the logistics team providing as needed coverage for various routes
  • Provide on route training for new couriers/drivers
  • Assist with dispatch and pickups when needed
  • Load all necessary suppliers needed for the daily pickups
  • Complete daily pick up schedule in a timely manner
  • Deliver all daily picks to your branch at the end of your shift
  • Handle all specimens and lab samples in safe and efficient manner
  • Safely operate company vehicle and obey all traffic laws
  • Utilize handheld electronic device to manage daily picks up
  • Work directly with dispatcher for additional pick-ups as needed
  • Evaluate traffic patterns, alternative routes and weather conditions as needed

Minimum Qualifications:
  • 3+ years previous driver/courier experience
  • Must have a Valid Driver's License
  • Must be at least 21 years' old

Preferred Qualifications:
  • High School Diploma or equivalent
  • Customer service experience

Additional Job Standards:
  • Very punctual and strong time management skills
  • Strong attention to detail and organizational skills
  • Ability to problem solve customer issues
  • Ability to lift up to 50 lbs.
  • Ability to meet the physical demands of the position

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.
Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.
**Pay Range: $17.75 - $20.00 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

What Labcorp employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom