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Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Phlebotomist - Patient Service Center

Alpharetta, GA · On-site

$16.50 - $20.75/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist - Patient Service Center

Alpharetta, GA

$16.50 - $20.50/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Bilingual PST Specialist

Evanston, IL · On-site

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Senior Medical Courier

Kingston, NY · On-site

$17.75 - $20/hr

Customer service experience Additional Job Standards: * Very punctual and strong time management ... LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this ...

Labcorp

Senior Medical Courier

Kingston, NY · On-site

$17.75 - $20/hr

Customer service experience Additional Job Standards: * Very punctual and strong time management ... LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this ...

Labcorp

Biopharma Support Service

Buffalo, NY · On-site

$25/hr

Labcorp is seeking a Biopharma Support Services Representative to join our team in Buffalo, NY ... High school diploma or equivalent * 2 or more years of customer service experience Preferred ...

Labcorp

Patient Service Techician

Rehoboth Beach, DE · On-site

$17.50 - $23/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist- Patient Service Specialist

Cumming, GA · On-site

$15.25 - $19/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Bilingual PST Specialist

Evanston, IL

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Support Service Team Lead

Tucson, AZ · On-site

Labcorp is seeking a Support Service Team Lead to join our team at 1011 North Craycroft Suite 201 ... Research, troubleshoot and follow up on internal and external customer inquiries and issues * Train ...

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How much do labcorp customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service job?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in the Labcorp Customer Service position, and why are they important?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

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Labcorp Customer Service jobs near you
Part Time Phlebotomist-Patient Service Center

Part Time Phlebotomist-Patient Service Center

Labcorp

Woodstock, GA • On-site

$15.25 - $19.25/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,087 frontline employees who took The Breakroom Quiz

77th of 103 rated laboratories

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a Phlebotomist to join our team in Woodstock, GA.
Work Schedule:
Monday-Friday 10:30am-4:30pm with 1hr lunch and rotating Saturdays
Job Responsibilities:
  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests etc.
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments as necessary
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients
  • Administrative and clerical duties as necessary
  • Travel to additional sites when needed

Minimum Qualifications:
  • High school diploma or GED or equivalent
  • Phlebotomy certification or completed training program
  • 2 years or more experience as a phlebotomist

Preferred Qualifications:
  • 5 years or more of phlebotomy experience

Additional Job Standards:
  • In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision
  • Reliable transportation
  • Flexibility to work overtime as needed
  • Able to pass a standardized color blindness test

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
Phlebotomist's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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