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Labcorp Customer Service Jobs in Baltimore, MD (NOW HIRING)

Phlebotomist

Chester, MD

$17.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Chester, MD

$17.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Chester, MD · On-site

$17.75 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Eldersburg, MD · On-site

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service ...

Phlebotomist

Eldersburg, MD

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service ...

Phlebotomist

Laurel, MD

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service ...

Phlebotomist

Laurel, MD · On-site

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service ...

Phlebotomist

Eldersburg, MD

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service ...

Phlebotomist

Bel Air, MD

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Damascus, MD

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Laurel, MD

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service ...

Phlebotomist

Damascus, MD · On-site

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Silver Spring, MD · On-site

$17.75 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

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Showing results 1-20

Labcorp Customer Service information

See Baltimore, MD salary details

$9

$18

$26

How much do labcorp customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for labcorp customer service in Baltimore, MD is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in Labcorp Customer Service?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What are the most commonly searched types of Labcorp Customer Service jobs in Baltimore, MD?

The most popular types of Labcorp Customer Service jobs in Baltimore, MD are:

What job categories do people searching Labcorp Customer Service jobs in Baltimore, MD look for?

The top searched job categories for Labcorp Customer Service jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Labcorp Customer Service jobs?

Cities near Baltimore, MD with the most Labcorp Customer Service job openings:

Infographic showing various Labcorp Customer Service job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,849 per year, or $18.7 per hour.

Biometric Screener/Venipuncture Wellness Worker- North Central Region

Labcorp

Columbia, MD

$23/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,140 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories


Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.


About:

Labcorp is a leading provider of biometric testing services, population health and comprehensive workforce wellness strategies. These services are performed by a network of Labcorp personnel located throughout the country.

Summary:

Labcorp is seeking medical professionals to provide testing services at events. Once hired, our staff have the ability to assign themselves to events in their area by utilizing our scheduling system. In addition, we provide pre-event comprehensive training on LES protocols.

Testing services include biometric screenings, COVID-19 PCR testing, COVID-19 point of care antigen testing, and temperature checks. Our staff are responsible for the successful setup, execution, and breakdown of events while providing exceptional customer service to participants.

Duties/Responsibilities:

    Biometric Screener

    • Conduct participant biometric screenings which include; fingerstick blood collection, blood pressure, BMI, and body fat analysis
    • Perform COVID-19 PCR testing, COVID-19 point of care antigen testing, and temperature checks
    • Ensure participant information and all screening results are accurately captured.
    • Provide excellent customer service and maintain participant privacy at all times
    • Administrative and clerical duties as necessary
    • Perform all other duties and tasks as assigned

    Venipuncture

    • Perform venipuncture blood draws
    • Prepare collected specimens for testing and analysis
    • Conduct participant biometric screenings which include blood pressure and body fat analysis
    • Ensure participant information and all screening results are accurately captured.
    • Provide excellent customer service and maintain participant privacy at all times
    • Administrative and clerical duties as necessary
    • Perform all other duties and tasks as assigned

    Qualifications and Requirements:

    Biometric Screener

    • Medical credentials strongly preferred (MA, Phlebotomist, RN, LPN, etc.). Please note medical certification or license is required in some states.
    • Minimum of 1-year experience working in a healthcare setting
    • Must be proficient with performing fingerstick blood collection and taking blood pressure
    • Experience with Cholestech LDX machine
    • Knowledge of HIPAA and OSHA
    • Excellent customer service skills and ability to work in a fast-paced environment
    • Basic tablet and computer skills
    • Must have a reliable form of transportation
    • Must be willing and able to pass a criminal background check
    • Must be at least 18 or older

    Venipuncture

    • Medical credentials required (CPT, RN, LPN, etc.)
    • Minimum of 1-year experience performing venipuncture blood draws
    • Minimum of 100 successful blood draws in the last 6 months required
    • Proficient taking blood pressure
    • Knowledge of HIPPA and OSHA
    • Excellent customer service skills and ability to work in a fast-paced environment
    • Basic tablet and computer skills
    • Must have a reliable form of transportation
    • Must be willing and able to pass a criminal background check
    • Must be at least 18 or older

    Pay Range:

    $18 - $23 per hour

    All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

    Benefits:

    Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

    Application window will close 9/1/2026.

    https://careers.labcorp.com/global/en/us-rewards-and-wellness

    Physical Requirements:

    Must be able to lift to 15 pounds at times.


    Labcorp is proud to be an Equal Opportunity Employer:

    Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.


    We encourage all to apply

    If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.



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