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Labcorp Customer Service Jobs in Baltimore, MD (NOW HIRING)

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Damascus, MD · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Columbia, MD · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Silver Spring, MD · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Act as a liaison between the client and the Labcorp operations team in relation to client needs * Provide ongoing service and problem resolution to customer base * Ensure customer retention by ...

New

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Bel Air, MD · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Glenn Dale, MD · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service ...

Act as a liaison between the client and the Labcorp operations team in relation to client needs * Provide ongoing service and problem resolution to customer base * Ensure customer retention by ...

New

Phlebotomist Float

Silver Spring, MD · On-site

$17.75 - $26/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... value to customers and patients. With our global scale and deep expertise, you'll have the ...

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... In this position, you will work in a fast paced, customer focused, and challenging environment, and ...

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... value to customers and patients. With our global scale and deep expertise, you'll have the ...

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... In this position, you will work in a fast paced, customer focused, and challenging environment, and ...

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... value to customers and patients. With our global scale and deep expertise, you'll have the ...

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... In this position, you will work in a fast paced, customer focused, and challenging environment, and ...

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... value to customers and patients. With our global scale and deep expertise, you'll have the ...

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... value to customers and patients. With our global scale and deep expertise, you'll have the ...

Showing results 21-40

Labcorp Customer Service information

See Baltimore, MD salary details

$9

$18

$26

How much do labcorp customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for labcorp customer service in Baltimore, MD is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.77 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in Labcorp Customer Service?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What are the most commonly searched types of Labcorp Customer Service jobs in Baltimore, MD? The most popular types of Labcorp Customer Service jobs in Baltimore, MD are:
What job categories do people searching Labcorp Customer Service jobs in Baltimore, MD look for? The top searched job categories for Labcorp Customer Service jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Labcorp Customer Service jobs? Cities near Baltimore, MD with the most Labcorp Customer Service job openings:
Infographic showing various Labcorp Customer Service job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,849 per year, or $18.7 per hour.

$17.75 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,138 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories


Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.


Labcorp is seeking a Phlebotomist to join our team in Damascus, MD.

Work Schedule: Monday - Friday 8:00am – 1:00pm; every other Saturday 8:00am - 12:00pm

Job Responsibilities:

  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests etc.
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments when required
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients
  • Administrative and clerical duties as necessary
  • Other Duties as assigned 

Minimum Qualifications:

  • High school diploma or GED or equivalent
  • Phlebotomy certification or completed training program or 3 months or more experience as a phlebotomist

Preferred Qualifications:

  • 1 year or more of phlebotomy experience

Additional Job Standards:

  • In lieu of work experience, a Phlebotomy certification or completed training program from an accredited agency may meet requirements
  • Able to pass a standardized color blindness test
  • Flexibility to work overtime as needed
  • Exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision
  • Travel to additional site as needed, reliable transportation

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

We are currently seeking a Phlebotomist to work in a Client Office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.

PST’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics

**Pay Range: $17.75 - $26.00 per hour

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. 

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. 

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.



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