Full Time Labcorp Customer Service Jobs in Baltimore, MD

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking an Key Account (Sales) Executive to join our team inWashington, DC.

Essential duties and responsibilities:

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory

• Act as a liaison between the client and the Labcorp operations team in relation to client needs

• Provide ongoing service and problem resolution to customer base

• Ensure customer retention by providing superior customer service

• Recommend solutions that are client focused and persuasive

• Provide account management for client's day-to-day operations

• Upsell current book of business to increase organic growth

• Work closely with senior sales representatives to grow book of business

• Continuously provide educational material to the client base

• Resolve any customer related issues in a timely manner

• Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Requirements:

• High School Diplomaor equivalent

Preferred Qualifications:

• Bachelor's degree

• 3 or more years of previous outside sales experience or account management

Additional Job Standards:

• Proven success managing a book of business

• Experience in the healthcare industry is a plus

• Superior customer service skills with the ability to build trust-based relationships

• Effective communication skills, both written and verbal

• Ability to deliver results in a fast-paced, competitive market

• Excellent time management and organizational skills

• Proficiency in Microsoft Office and Excel

• Ability to travel overnight as needed

• Valid driver's license and clean driving record

Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive (Sales Representative).

The territory for this position will cover Northwest DC and surrounding areas. It will require mostly day travel with little overnight travel.The ideal candidate will reside within the territory.

The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. Here, you'll find a rewarding role that allows you to make a difference in people's lives, including your own!

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!

Pay Range: $65,000 to $80,000 base salary plus commission

All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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