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Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Customer Service Lab Support

Phoenix, AZ · On-site

$16 - $21.50/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide customer education and information as needed. * Review test forms for accuracy and report ...

Labcorp

Customer Service Lab Support

Phoenix, AZ · On-site

$17.25 - $23/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide customer education and information as needed. * Review test forms for accuracy and report ...

Labcorp

Lead Programmer

Burlington, NC · On-site

These population analytics tools play an important role in Labcorp's service offering, ensuring differentiation and long-term customer retention. All job offers will bebased on a candidate's skills ...

Labcorp

Lead Programmer

Burlington, NC · On-site

These population analytics tools play an important role in Labcorp's service offering, ensuring differentiation and long-term customer retention. All job offers will be based on a candidate's skills ...

Labcorp

Lead Programmer

Durham, NC · On-site

These population analytics tools play an important role in Labcorp's service offering, ensuring differentiation and long-term customer retention. All job offers will bebased on a candidate's skills ...

Labcorp

Biopharma Support Service

Buffalo, NY · On-site

$22 - $25/hr

Labcorp is seeking a Biopharma Support Services Representative to join our team in Buffalo, NY ... High school diploma or equivalent * 2 or more years of customer service experience Preferred ...

Labcorp

Service Representative Team Lead

Richmond, VA · On-site

$18 - $26/hr

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives." **Pay Range ...

Labcorp

Service Representative Team Lead

Richmond, VA

$18 - $26/hr

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives." **Pay Range ...

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How much do labcorp customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in Labcorp Customer Service?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What cities are hiring for Labcorp Customer Service jobs? Cities with the most Labcorp Customer Service job openings:
What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Labcorp Customer Service jobs? States with the most job openings for Labcorp Customer Service jobs include:
What job categories do people searching Labcorp Customer Service jobs look for? The top searched job categories for Labcorp Customer Service jobs are:
Labcorp Customer Service jobs near you
Infographic showing various Labcorp Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Lab Support

Labcorp

Phoenix, AZ • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,138 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is seeking a Specimen Problem Resolution Specialist to join our team at in Phoenix, AZ.
Work Schedule: Monday- Friday 8:00am-5:00pm
Job Responsibilities:
  • Act a liaison between the lab, clients, and patients.

  • Resolve internal & external customer requests via calls, instant messenger & email communications

  • Communicates with customers in respectful and professional manner.

  • Work in multiple databases to research complex issues and questions.

  • Provide customer education and information as needed.

  • Review test forms for accuracy and report any discrepancies.

  • Prepare and triage specimens for analysis.

  • Accurately identify and label specimens.

  • Pack and ship specimens as necessary.

  • Prepare and store excess specimen samples.

Minimum Qualification
  • High School Diploma or GED equivalent

Preferred Qualification:
  • Current or prior Labcorp experience

  • Associates degree

  • 2 years or more of experience in the healthcare industry, such as a physician's office, clinic or hospital

  • 2 years or more of experience in customer service

Additional Job Standards
  • Excellent communication skills; both written and verbal

  • Familiarity with laboratory operations as well as policies and procedures

  • Comfortable handling biological specimens

  • Ability to accurately identify specimens

  • Experience working in a team environment

  • Strong data entry and organizational skills

  • High level of attention to detail

  • Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications

  • Ability to lift up to 40lbs.

  • Able to pass a standardized color blindness test

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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