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Labcorp Customer Service Jobs in Florida (NOW HIRING)

Labcorp

IT Customer Service Specialist

Tampa, FL · On-site

$20/hr

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role ... Labcorp is seeking an IT Customer Service Specialist for a dynamic team. Work Schedule: This is a ...

Labcorp

IT Customer Service Specialist

Tampa, FL

$20/hr

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role ... Labcorp is seeking an IT Customer Service Specialist for a dynamic team. Work Schedule: This is a ...

Labcorp

Phlebotomist 3rd Shift

Pensacola, FL · On-site

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist

Pensacola, FL · On-site

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist 3rd Shift

Pensacola, FL

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist

Perdido Key, FL

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist

Panama City, FL · On-site

$15.25 - $19/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist

Pensacola, FL · On-site

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist

Panama City, FL

$14.50 - $18.25/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist - PRN

Tallahassee, FL

$14.50 - $18.25/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist - PRN

Tallahassee, FL · On-site

$16.25 - $20.25/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Doral, FL · On-site

$15.75 - $19.75/hr

... service, then LabCorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist - PRN

Spring Hill, FL

$14.50 - $18/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Float Phlebotomist

Hudson, FL · On-site

$14.25 - $17/hr

... Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a Patient Service Center or Client office. In this role you will provide exceptional customer ...

Labcorp

Phlebotomist

Tallahassee, FL · On-site

$14.50 - $18.25/hr

... Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a Patient Service Center or Client office. In this role you will provide exceptional customer ...

Labcorp

Phlebotomist

Miami, FL

$16.25 - $20.25/hr

... service, then LabCorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist - PRN

Spring Hill, FL · On-site

$14.50 - $18/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

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Labcorp Customer Service information

See Florida salary details

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$14

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How much do labcorp customer service jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for labcorp customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service job?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in the Labcorp Customer Service position, and why are they important?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What are the most commonly searched types of Labcorp Customer Service jobs in Florida? The most popular types of Labcorp Customer Service jobs in Florida are:
What job categories do people searching Labcorp Customer Service jobs in Florida look for? The top searched job categories for Labcorp Customer Service jobs in Florida are:
What cities in Florida are hiring for Labcorp Customer Service jobs? Cities in Florida with the most Labcorp Customer Service job openings:
Labcorp Customer Service jobs near you
Infographic showing various Labcorp Customer Service job openings in Florida as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.
IT Customer Service Specialist

IT Customer Service Specialist

Labcorp

Tampa, FL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,107 frontline employees who took The Breakroom Quiz

78th of 103 rated laboratories

Job description

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.
Labcorp is seeking an IT Customer Service Specialist for a dynamic team.
Work Schedule: This is a full-time, non-exempt (hourly) position assigned to a First Shift schedule, with standard business hours of Monday through Friday, 8:30 a.m. to 5:00 p.m. EST. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.
Job Responsibilities:
  • Provides first-level technical support to the company for user inquiries and system security.
  • Assists users with log-on problems, reinstating revoked security, and changes in access privileges.
  • Troubleshoots system errors and lockups, and answers how-to system security questions.
  • Routes second-level system questions to the appropriate individual/department.
  • Processes all mainframe security requests and purchase approval security requests.
  • Specific position responsibilities are to assist divisional LabCorp clients and employees with IT support issues accomplished by staffing the Southeast IT ACD telephone queue, which can include 50 - 90 incoming calls per day.
  • Support includes resetting passwords, troubleshooting application and system issues and arranging for on site support.
  • Staffing of the position is imperative to maintaining and improving IT service levels and call center metrics

Minimum Qualifications:
  • HS Diploma
  • 1 or more years' experience in IT Customer Service
  • 1 or more years' customer support experience
  • 1 or more years' experience with strong phone contact handling skills and active listening abilities

Preferred Qualifications:
  • Bachelor's Degree
  • 1 or more years' experience in a high volume, inbound call environment(50+calls/day).
  • Current or prior Labcorp experience

Additional Job Standards:
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize and manage time effectively

Application Window: 7/3/2026
Pay Range: $20/hr
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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