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Customer Service | Full-Time

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent MCI is one of the fastest-growing tech-enabled business services companies ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

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$15.75 - $21.25/hr

R23 000 - R25 000 per month Remote Recruitment is hiring a Customer Service Agent for a UK-based employer, fully remote from South Africa. Role overview You'll be the first friendly voice UK ...

Labcorp

Intern - Customer Experience

$20 - $25/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Labcorp is seeking a Customer Experience Intern to join our Customer Experience team located ...

Labcorp

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$20 - $25/hr

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How much do remote labcorp customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Labcorp Customer Service vs Remote Labcorp Lab Technician?

AspectRemote Labcorp Customer ServiceRemote Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; customer service experienceMedical laboratory technician certification; associate degree in laboratory science
Work EnvironmentRemote, customer support settingRemote or on-site laboratory environment
Employer & Industry UsageHealthcare, diagnostics, customer supportHealthcare, diagnostics, laboratory testing

Remote Labcorp Customer Service roles focus on assisting clients with inquiries, scheduling, and support, requiring strong communication skills and customer service experience. In contrast, Remote Labcorp Lab Technicians perform laboratory testing and analysis, requiring specialized certifications and technical expertise. Both roles are integral to healthcare diagnostics but differ significantly in credentials and daily responsibilities.

What are common remote Labcorp customer service job titles?

Common remote Labcorp customer service job titles include Customer Service Representative, Patient Service Coordinator, and Call Center Agent. These roles typically involve handling patient inquiries, scheduling appointments, and using customer service software, often requiring strong communication skills and basic computer proficiency.
More about Remote Labcorp Customer Service jobs

What cities are hiring for Remote Labcorp Customer Service jobs?

Cities with the most Remote Labcorp Customer Service job openings:

What are the most commonly searched types of Labcorp Customer Service jobs?

The most popular types of Labcorp Customer Service jobs are:

What states have the most Remote Labcorp Customer Service jobs?

States with the most job openings for Remote Labcorp Customer Service jobs include:

What job categories do people searching Remote Labcorp Customer Service jobs look for?

The top searched job categories for Remote Labcorp Customer Service jobs are:

Infographic showing various Remote Labcorp Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

BILINGUAL (English/Spanish) Cust Svc Support Rep--11am-8pm EST - Remote - Patient Customer Service

Remote

Labcorp
Scientific Research and Development Services • 10K+ employees
Learn more about Labcorpexternal

$17.75 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,167 frontline employees who took The Breakroom Quiz

Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.


Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Bilingual English/Spanish Customer Service Support Rep - Patient Customer Service within the Revenue Cycle Management Division to join our team.

Work Schedule: Monday - Friday 11am to 8pm (EST), 10am to 7pm (CST), 9am to 6pm (MST) and 8am to 5pm (PST).

2nd shift differential applicable for applicants that reside in EST.

Training hours: 9am to 6pm EST

Responsibilities

  • Answer 80+ inbound calls per day from patients, doctor's office and/or private insurance carriers.

  • Initiate payment plans for patients for outstanding balances.

  • Routinely utilize multiple resources to resolve patient inquiries while on the phone

  • Maintain performance goals

  • Ability to become proficient with processes after completing a structured training program.

Minimum Qualifications

  • High School Diploma or GED equivalent

  • Bilingual English and Spanish

  • 1 year or more customer service experience

Preferred Qualifications

  • 1 year or more call center experience

  • 1 year or more medical billing, insurance claims, and explanation of benefits (EOB)

  • 1 year or more patient billing

Additional Job Standards

  • Ability to work and learn in a fast-paced environment

  • Professionally fluent in both English and Spanish, with a focus on providing exceptional customer service in Spanish, ensuring clear and effective communication with Spanish-speaking clients

  • Attention to detailand focused

  • Perform successfully in a team environment

  • Excellent organizational skills

  • Proficiency navigating multiple computer screens and applications

  • Alpha-Numeric data entry proficiency

  • Excellent communication skills

  • Energetic, passionate customer service

  • Seek solutions to challenging patient billing issues

Application Window Closes 9/12/2026

Pay Range: $17.75- $21.00 an hour

All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement.

BENEFITS: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.


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