Remote Labcorp Customer Service Jobs in Virginia

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Apply today!

Labcorp is seeking a remote Inside Sales Representative to join our team supporting Richmond, VA, and surround areas.

Application window closes: 09/08/2026

Pay Range: $24.62 - $26.00

All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

The position is also eligible for commissions under the applicable variable compensation plan.Commissions are earned based on achievement of performance metrics underthe plan.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

Job Responsibilities:

• Sell laboratory testing services to professionals in a variety of medical fields
• Meet and exceed sales goals and achieve maximum sales growth in assigned territory
• Successfully build and execute an annual business plan with quarterly updates
• Build a sales pipeline that will provide ongoing revenue goal achievement
• Accurately forecast and maintain a sales funnel of new opportunities in-line with a 90-day quota
• Effectively manage activity to maintain revenue and encourage organic growth
• Collaborate closely with team members to retain current book of business
• Effectively communicate value propositions to all targeted customers and prospects
• Collaborate and actively contribute to new business opportunities with LCA counterparts
• Update all relevant customer account information into Salesforce CRM
• Provide ongoing customer support, education on focus products and market updates for current customer base
• Support special projects and other assigned tasks.

Minimum Qualifications

• High school diploma or equivalent
• 1 year of virtual customer service experience, including customer engagement, problem resolution, and account support
• Basic proficiency with Microsoft Office (Word, Excel and PowerPoint) to create and edit documents, use basic Excel formulas, and prepare simple presentations.
• Basic proficiency with virtual collaboration tools (Microsoft Teams, Webex), including joining meetings, using chat, and collaborating on documents.

Preferred Qualifications

• Associates degree
• 2 years of virtual healthcare client service experience, supporting providers, clinics, hospitals, or sales teams with a focus on understanding client needs, serving as a trusted point of contact, resolving issues, driving ongoing engagement, and expanding accounts to support revenue growth.
• Basic Salesforce proficiency - ability to navigate the CRM, manage data, and complete routine tasks.

Additional Job Standards

• Ideal candidate resides in Richmond-Charlottesville-Fredericksburg-Harrisonburg-Mechanicsville-Petersburg, VA to attend monthly team meetings, participate in job shadowing with outside sales representatives and servicing client needs.
• Strong attention to detail and ability to analyze data and prepare reports
• Excellent organizational and timemanagement skills
• Strong written and verbal communication skills
• Proven ability to manage multiple projects and tasks simultaneously
• Creative and efficient problemsolving abilities
• Proficiency in Microsoft Excel and general computer applications
• Ability to work independently while demonstrating leadership and accountability
• Strong customer service mindset with professional phone and email communication skills
• Ability to perform effectively in a fastpaced, deadlinedriven environment
• Delivers responsive service and thoughtful solutions

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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