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Evening Labcorp Customer Service Jobs in Virginia

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives." **Pay Range ...

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives." **Pay Range ...

Service Rep

Chesapeake, VA · On-site

$17.75 - $26.12/hr

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role ... Ability to problem solve customer issues * Able to lift up to 50 lbs. * Valid Driver's License and ...

Phlebotomist

Petersburg, VA

$17.75 - $27.69/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at our PSC . In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

Chesapeake, VA · On-site

$16.50 - $20.75/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Phlebotomist

Salem, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Petersburg, VA · On-site

$17.75 - $27.69/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at our PSC In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

Chesapeake, VA

$14.75 - $18.50/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Warrenton, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Abingdon, VA

$17.75 - $27.69/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at our client site . In this role you will provide exceptional customer service, perform ...

Phlebotomist

South Boston, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at our PSC . In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

Richmond, VA

$17.75 - $27.69/hr

... for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at a PSC. In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

Vienna, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

New

Phlebotomist

Woodbridge, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Alexandria, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

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Evening Labcorp Customer Service information

What are the key skills and qualifications needed to thrive as an Evening Labcorp Customer Service representative, and why are they important?

To thrive as an Evening Labcorp Customer Service representative, you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with call center software, laboratory information systems, and standard office applications is typically required. Patience, problem-solving abilities, and the capacity to remain calm under pressure help someone excel in this role. These skills are crucial for accurately assisting clients, resolving inquiries efficiently, and ensuring a positive experience during evening hours when support may be limited.

What are Evening Labcorp Customer Service jobs?

Evening Labcorp Customer Service jobs involve assisting patients, healthcare providers, and clients with inquiries about Labcorp's lab testing services during evening hours. Employees in these roles answer phone calls, respond to emails, and provide information on test results, billing, appointments, and specimen collection procedures. They may also troubleshoot issues, escalate concerns to appropriate departments, and ensure excellent customer satisfaction. This position typically requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Evening shifts are designed to provide support outside of standard business hours.

What is the starting pay at Labcorp?

The starting pay for an Evening Labcorp Customer Service representative typically ranges from $14 to $17 per hour, depending on location and experience. The role often requires strong communication skills and the ability to work evening shifts. Pay rates may vary based on regional standards and company policies.

Is it hard to get hired at Labcorp?

Getting hired as an Evening Labcorp Customer Service representative typically involves a standard application process, including submitting a resume and completing interviews. Candidates should have good communication skills and may need to pass background checks or assessments, but the hiring process is generally straightforward for qualified applicants.

What are some typical challenges faced by Evening Labcorp Customer Service representatives and how can they be managed?

Evening Labcorp Customer Service representatives often handle higher call volumes as patients and healthcare providers reach out after normal business hours. Managing time effectively and staying calm under pressure are crucial, especially when addressing urgent requests or troubleshooting issues remotely. Representatives should also be prepared to collaborate closely with night-shift laboratory staff and use internal systems efficiently to provide timely updates. Building strong communication skills and remaining patient-focused can help overcome these challenges and ensure a positive experience for clients.

Is Labcorp customer service 24 hours?

Labcorp customer service for evening lab testing roles typically operates during evening hours but is not available 24 hours. Customer support hours vary by location and service type, so it is advisable to check specific scheduling details for the role or contact Labcorp directly for precise information.

What is the difference between Evening Labcorp Customer Service vs Laboratory Technician?

AspectEvening Labcorp Customer ServiceLaboratory Technician
Required CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree or certification in laboratory technology
Work EnvironmentCall centers, administrative offices, remote optionsLaboratory settings, clinical environments
Employer & Industry UsageUsed by Labcorp for client support rolesUsed in medical labs for sample processing
Common Search & Comparison IntentUnderstanding job differences, qualifications, and rolesLearning about lab work, certifications, and responsibilities

In summary, Evening Labcorp Customer Service primarily involves client support and administrative tasks, requiring customer service skills and minimal technical training. Laboratory Technicians focus on sample processing and testing within lab settings, requiring specialized technical certifications. Both roles are essential in the healthcare industry but differ significantly in responsibilities and qualifications.

Does Labcorp have overnight shifts?

Labcorp's Evening Customer Service roles may include overnight shifts, depending on the location and scheduling needs. These shifts typically require flexibility and may involve working during late hours or overnight periods to provide 24/7 support. Availability of overnight shifts varies by facility and staffing requirements.
What are the most commonly searched types of Labcorp Customer Service jobs in Virginia? The most popular types of Labcorp Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Evening Labcorp Customer Service jobs? Cities in Virginia with the most Evening Labcorp Customer Service job openings:

Service Representative Team Lead

Labcorp

Richmond, VA • On-site

$18 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,134 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories


Job description

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.
Labcorp is seeking a Logistics Team Lead to join our team in Richmond, VA
Work Schedule: Monday - Friday, 1:00pm - 9:30pm with rotating weekends but as a Team Leader you must have the flexibility to work other shifts as needed including "on call" time.
Job Responsibilities:
  • Assist logistics supervisor with day to day operations and special projects
  • Coordinate and assign work to the logistics team to ensure proper coverage
  • Ensure all drivers are prepared for their shifts with the necessary supplies
  • Work with dispatcher to provide alternate routes when needed
  • Research, troubleshoot and follow up on internal and external customer inquiries and issues
  • Train new hires and provide on-going training and support to the team
  • Generate and review daily/weekly reports and escalate any issues to leadership
  • Update routes in the database and reconcile route logs on a consistent basis
  • Ensure all equipment and handheld electronic devices are working properly
  • Serve as back-up driver when needed and perform dispatch duties as required
  • Perform administrative and clerical duties as needed

Minimum Qualifications:
  • High School Diploma or GED or equivalent
  • 3 years or more experience as a driver or courier

Additional Job Standards:
  • Excellent critical thinking skills and the ability to prioritize and multi-task
  • Strong attention to detail and organizational skills
  • Basic computer skills with proficiency in Microsoft Office
  • Ability to handle the physical demands of the position
  • Comfortable with handling lab specimens when needed
  • Valid Driver's License and clean driving record
  • Be at least 21 years' old

Are you an experienced Courier/Driver and looking for a leadership opportunity? Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability?
In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives."
**Pay Range: $18.00 - $26.00 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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