ZipRecruiter

Log In

1

Evening Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Customer Service Support Rep

Burlington, NC · On-site

$13.25 - $18.25/hr

Labcorp is seeking an on-site Customer Service Representative to join our team in Burlington, NC . Work Schedule: First Shift, Monday-Friday 8:00am to 5:00pm Job Responsibilities * Act a liaison ...

Labcorp

Customer Service Support Rep

Burlington, NC · On-site

$13.25 - $18.25/hr

Labcorp is seeking an on-site Customer Service Representative to join our team in Burlington, NC . Work Schedule: First Shift, Monday-Friday 8:00am to 5:00pm Job Responsibilities * Act a liaison ...

Labcorp

Customer Service Support Rep- On-Site

San Antonio, TX · On-site

$14.50 - $19.50/hr

Labcorp is seeking a Client Services Representative to join a dynamic teamat Center for Disease ... Interact with internal and external customers in a courteous, friendly and professional manner ...

Labcorp

Client Services Representative

Santa Fe, NM · On-site

$17.75 - $22/hr

High School Diploma or GED equivalent * 3 years or more experience in customer service Preferred Qualifications: * Associate's degree or higher * Current or prior Labcorp experience * 1 year or more ...

Labcorp

Courier 1

San Diego, CA · On-site

$17.75 - $26.12/hr

LabCorp is seeking a Courier to join our team at 13112 Evening Creek Drive S, San Diego, CA 92128 ... Exceptional customer service * Strong communication skills; both written and verbal * Ability to ...

Labcorp

Courier 1

San Diego, CA

$17.75 - $26.12/hr

LabCorp is seeking a Courier to join our team at 13112 Evening Creek Drive S, San Diego, CA 92128 ... Exceptional customer service * Strong communication skills; both written and verbal * Ability to ...

Labcorp

Biopharma Support Service

Buffalo, NY · On-site

$22 - $25/hr

Labcorp is seeking a Biopharma Support Services Representative to join our team in Buffalo, NY ... High school diploma or equivalent * 2 or more years of customer service experience Preferred ...

Labcorp

service rep

Raleigh, NC · On-site

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare ... Ability to problem solve customer issues * Able to lift up to 50 lbs. * Valid Driver's License and ...

Labcorp

Support Service Team Lead

Tucson, AZ · On-site

$15.25 - $19.75/hr

Labcorp is seeking a Support Service Team Lead to join our team at 1011 North Craycroft Suite 201 ... Research, troubleshoot and follow up on internal and external customer inquiries and issues * Train ...

Labcorp

Senior Medical Courier

Kingston, NY

$17.75 - $20/hr

Customer service experience Additional Job Standards: * Very punctual and strong time management ... LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this ...

Labcorp

Senior Medical Courier

Kingston, NY · On-site

$17.75 - $20/hr

Customer service experience Additional Job Standards: * Very punctual and strong time management ... LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this ...

Labcorp

Bilingual PST Specialist

Evanston, IL · On-site

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

next page

Showing results 1-20

People also search for

All JobsEvening Labcorp Customer Service Jobs

Evening Labcorp Customer Service information

See salary details

$9

$18

$26

How much do evening labcorp customer service jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for evening labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Labcorp Customer Service representative, and why are they important?

To thrive as an Evening Labcorp Customer Service representative, you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with call center software, laboratory information systems, and standard office applications is typically required. Patience, problem-solving abilities, and the capacity to remain calm under pressure help someone excel in this role. These skills are crucial for accurately assisting clients, resolving inquiries efficiently, and ensuring a positive experience during evening hours when support may be limited.

What are Evening Labcorp Customer Service jobs?

Evening Labcorp Customer Service jobs involve assisting patients, healthcare providers, and clients with inquiries about Labcorp's lab testing services during evening hours. Employees in these roles answer phone calls, respond to emails, and provide information on test results, billing, appointments, and specimen collection procedures. They may also troubleshoot issues, escalate concerns to appropriate departments, and ensure excellent customer satisfaction. This position typically requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Evening shifts are designed to provide support outside of standard business hours.

What are some typical challenges faced by Evening Labcorp Customer Service representatives and how can they be managed?

Evening Labcorp Customer Service representatives often handle higher call volumes as patients and healthcare providers reach out after normal business hours. Managing time effectively and staying calm under pressure are crucial, especially when addressing urgent requests or troubleshooting issues remotely. Representatives should also be prepared to collaborate closely with night-shift laboratory staff and use internal systems efficiently to provide timely updates. Building strong communication skills and remaining patient-focused can help overcome these challenges and ensure a positive experience for clients.

What is the difference between Evening Labcorp Customer Service vs Laboratory Technician?

AspectEvening Labcorp Customer ServiceLaboratory Technician
Required CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree or certification in laboratory technology
Work EnvironmentCall centers, administrative offices, remote optionsLaboratory settings, clinical environments
Employer & Industry UsageUsed by Labcorp for client support rolesUsed in medical labs for sample processing
Common Search & Comparison IntentUnderstanding job differences, qualifications, and rolesLearning about lab work, certifications, and responsibilities

In summary, Evening Labcorp Customer Service primarily involves client support and administrative tasks, requiring customer service skills and minimal technical training. Laboratory Technicians focus on sample processing and testing within lab settings, requiring specialized technical certifications. Both roles are essential in the healthcare industry but differ significantly in responsibilities and qualifications.

What cities are hiring for Evening Labcorp Customer Service jobs? Cities with the most Evening Labcorp Customer Service job openings:
What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Evening Labcorp Customer Service jobs? States with the most job openings for Evening Labcorp Customer Service jobs include:
Evening Labcorp Customer Service jobs near you
Customer Service Support Rep

Customer Service Support Rep

Labcorp

Burlington, NC • On-site

$13.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,089 frontline employees who took The Breakroom Quiz

77th of 103 rated laboratories

Job description

Labcorp is seeking an on-site Customer Service Representative to join our team in Burlington, NC.
Work Schedule: First Shift, Monday-Friday 8:00am to 5:00pm
Job Responsibilities
  • Act a liaison between Labcorp, the customer base and patients
  • Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
  • Speak with customers in a courteous, friendly, and professional manner using protocol procedures
  • Inquire, clarify, and confirm customer requirements and understanding of the solution
  • Provide additional customer education and information as needed
  • Qualify and establish inbound new customers requesting Labcorp's products and services
  • Work in multiple databases to research complex issues and questions
  • Notify clients of test results in a timely and accurate manner
  • Review test forms for accuracy and report any discrepancies
  • Participate in activities designed to improve customer satisfaction and business performance
  • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

Minimum Qualifications
  • High School Diploma or equivalent
  • 3 months or more of customer service experience

Preferred Qualifications
  • Associate's degree
  • 3 months or more of contact center or call center environment
  • 3 months or more of healthcare industry experience, such as a physician's office or a hospital

Additional Job Standards
  • Bilingual in Spanish
  • Proficient with Microsoft Office programs
  • Experience with Salesforce.com and/or Laboratory Information Systems
  • Possess a high level of professionalism and a strong customer service orientation
  • Ability to work independently and within a team environment
  • High level of attention to detail with the ability to prioritize and multitask
  • Ability to work in a fast paced production environment and meet established turn-around times
  • Strong communication skills; both written and verbal
  • Ability to handle the physical requirements of the position
  • Flexibility to work overtime or other shifts depending on business needs

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

What Labcorp employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply