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Evening Labcorp Customer Service Jobs in Springfield, MO

Phlebotomist

Springfield, MO · On-site

$15.50 - $19.25/hr

... customer service to all patients * Administrative and clerical duties as necessary Minimum Qualifications: * High school diploma or equivalent Preferred Qualifications: * Current or Prior Labcorp ...

Evening LTC Pharmacist

Nixa, MO · On-site

$51.50 - $61.75/hr

The Evening Long-Term Care Staff Pharmacist is responsible for interpreting and evaluating ... Provides excellent customer service. * Drive pharmacy sales results by ensuring pharmacy team ...

Evening LTC Pharmacist

Nixa, MO · On-site

$51.50 - $61.75/hr

The Evening Long-Term Care Staff Pharmacist is responsible for interpreting and evaluating ... Provides excellent customer service. * Drive pharmacy sales results by ensuring pharmacy team ...

EVENING LTC PHARMACIST

Nixa, MO · On-site

$52.50 - $61.75/hr

The Evening Long-Term Care Staff Pharmacist is responsible for interpreting and evaluating ... Provides excellent customer service. * Drive pharmacy sales results by ensuring pharmacy team ...

Seasonal Customer Experience Specialist

Springfield, MO · On-site

$16.25 - $20.25/hr

Provide the highest level of customer service to all current and future owners * Perform additional ... Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver ...

Assistant Manager

Springfield, MO · On-site

$42K - $45K/yr

... customer service and maintain high-quality food standards - Manage inventory and ordering of ... Daytime, Evening, and weekend availability (normal 47 hour work week with 2 days off a week)

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Evening Labcorp Customer Service information

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How much do evening labcorp customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for evening labcorp customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is an evening Labcorp customer service job?

Evening Labcorp Customer Service jobs involve assisting patients, healthcare providers, and clients with inquiries about Labcorp's lab testing services during evening hours. Employees in these roles answer phone calls, respond to emails, and provide information on test results, billing, appointments, and specimen collection procedures. They may also troubleshoot issues, escalate concerns to appropriate departments, and ensure excellent customer satisfaction. This position typically requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Evening shifts are designed to provide support outside of standard business hours.

What are the key skills and qualifications needed to thrive as an evening Labcorp customer service representative?

To thrive as an Evening Labcorp Customer Service representative, you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with call center software, laboratory information systems, and standard office applications is typically required. Patience, problem-solving abilities, and the capacity to remain calm under pressure help someone excel in this role. These skills are crucial for accurately assisting clients, resolving inquiries efficiently, and ensuring a positive experience during evening hours when support may be limited.

What are some typical challenges faced by evening Labcorp customer service representatives and how can they be managed?

Evening Labcorp Customer Service representatives often handle higher call volumes as patients and healthcare providers reach out after normal business hours. Managing time effectively and staying calm under pressure are crucial, especially when addressing urgent requests or troubleshooting issues remotely. Representatives should also be prepared to collaborate closely with night-shift laboratory staff and use internal systems efficiently to provide timely updates. Building strong communication skills and remaining patient-focused can help overcome these challenges and ensure a positive experience for clients.

What is the difference between Evening Labcorp Customer Service vs Laboratory Technician?

AspectEvening Labcorp Customer ServiceLaboratory Technician
Required CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree or certification in laboratory technology
Work EnvironmentCall centers, administrative offices, remote optionsLaboratory settings, clinical environments
Employer & Industry UsageUsed by Labcorp for client support rolesUsed in medical labs for sample processing
Common Search & Comparison IntentUnderstanding job differences, qualifications, and rolesLearning about lab work, certifications, and responsibilities

In summary, Evening Labcorp Customer Service primarily involves client support and administrative tasks, requiring customer service skills and minimal technical training. Laboratory Technicians focus on sample processing and testing within lab settings, requiring specialized technical certifications. Both roles are essential in the healthcare industry but differ significantly in responsibilities and qualifications.

Phlebotomist

Labcorp

Springfield, MO • On-site

$15.50 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,150 frontline employees who took The Breakroom Quiz

96th of 120 rated laboratories


Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.


Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Phlebotomist to join our team at 1310 East Kingsley Springfield, MO 65804

Work Schedule: Monday - Friday 8:00am - 5:00pm

Job Responsibilities:

  • Perform blood collections by venipuncture and capillary techniques for all age groups

  • Collect specimens for drug screens, paternity tests, alcohol tests etc.

  • Perform data entry of patient information in an accurate and timely manner

  • Process billing information and collect payments when required

  • Prepare all collected specimens for testing and analysis

  • Maintain patient and specimen information logs

  • Provide superior customer service to all patients

  • Administrative and clerical duties as necessary

Minimum Qualifications:

  • High school diploma or equivalent

Preferred Qualifications:

  • Current or Prior Labcorp experience

  • 1 or more years of experience working as a phlebotomist

Additional Job Standards:

  • In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency

  • Able to pass a standardized color blindness test

  • Strong communication skills; both written and verbal

  • Proven track record in providing exceptional customer service

  • Ability to work independently and in a team environment

  • Comfortable working under minimal supervision

  • Flexibility to work overtime as needed

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

We are currently seeking a Phlebotomist to work in either a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.

QUARTERLY INCENTIVE BONUS PROGRAM * Phlebotomists may be eligible for participation in the Phlebotomy Incentive Plan, which pays a quarterly bonus based on performance metrics

All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.



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