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Evening Labcorp Customer Service Jobs in Texas (NOW HIRING)

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Phlebotomist

San Antonio, TX

$14.50 - $18.25/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

San Antonio, TX ยท On-site

$15.25 - $19.25/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist Part Time

Beaumont, TX ยท On-site

$16.25 - $20.25/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Cedar Park, TX ยท On-site

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

Boerne, TX ยท On-site

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

Boerne, TX ยท On-site

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Bilingual Phlebotomist

Pflugerville, TX ยท On-site

$16 - $20/hr

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Phlebotomist

Waco, TX ยท On-site

$15 - $18.75/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist Float

San Antonio, TX

$15.75 - $18.75/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Phlebotomist

San Antonio, TX ยท On-site

$15.25 - $19.25/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

Shenandoah, TX ยท On-site

$16.50 - $20.75/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client office. In this role you will provide exceptional customer service, perform ...

Phlebotomist

Waco, TX

$15 - $18.75/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

Boerne, TX

$16 - $20/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist

San Antonio, TX

$15.25 - $19.25/hr

If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! In this role you will provide exceptional customer service, perform skilled ...

Phlebotomist Part Time

Beaumont, TX ยท On-site

$16.25 - $20.25/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in a Client office. In this role you will provide exceptional customer service, perform ...

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Showing results 1-20

Evening Labcorp Customer Service information

What are the key skills and qualifications needed to thrive as an evening Labcorp customer service representative?

To thrive as an Evening Labcorp Customer Service representative, you need strong communication skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with call center software, laboratory information systems, and standard office applications is typically required. Patience, problem-solving abilities, and the capacity to remain calm under pressure help someone excel in this role. These skills are crucial for accurately assisting clients, resolving inquiries efficiently, and ensuring a positive experience during evening hours when support may be limited.

What is an evening Labcorp customer service job?

Evening Labcorp Customer Service jobs involve assisting patients, healthcare providers, and clients with inquiries about Labcorp's lab testing services during evening hours. Employees in these roles answer phone calls, respond to emails, and provide information on test results, billing, appointments, and specimen collection procedures. They may also troubleshoot issues, escalate concerns to appropriate departments, and ensure excellent customer satisfaction. This position typically requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Evening shifts are designed to provide support outside of standard business hours.

What are some typical challenges faced by evening Labcorp customer service representatives and how can they be managed?

Evening Labcorp Customer Service representatives often handle higher call volumes as patients and healthcare providers reach out after normal business hours. Managing time effectively and staying calm under pressure are crucial, especially when addressing urgent requests or troubleshooting issues remotely. Representatives should also be prepared to collaborate closely with night-shift laboratory staff and use internal systems efficiently to provide timely updates. Building strong communication skills and remaining patient-focused can help overcome these challenges and ensure a positive experience for clients.

What is the difference between Evening Labcorp Customer Service vs Laboratory Technician?

AspectEvening Labcorp Customer ServiceLaboratory Technician
Required CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree or certification in laboratory technology
Work EnvironmentCall centers, administrative offices, remote optionsLaboratory settings, clinical environments
Employer & Industry UsageUsed by Labcorp for client support rolesUsed in medical labs for sample processing
Common Search & Comparison IntentUnderstanding job differences, qualifications, and rolesLearning about lab work, certifications, and responsibilities

In summary, Evening Labcorp Customer Service primarily involves client support and administrative tasks, requiring customer service skills and minimal technical training. Laboratory Technicians focus on sample processing and testing within lab settings, requiring specialized technical certifications. Both roles are essential in the healthcare industry but differ significantly in responsibilities and qualifications.

What are the most commonly searched types of Labcorp Customer Service jobs in Texas?

The most popular types of Labcorp Customer Service jobs in Texas are:

Evening Customer Service Rep - BILINGUAL

Mr Greens Produce Inc

Austin, TX โ€ข On-site

$15.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 7 days ago


Job description

Evening Customer Service Rep - BILINGUAL

Mr. Greens Produce is hiring an Evening Customer Service Representative in Austin!

Must be Bilingual (English/Spanish)

Mr. Greens has proudly grown into one of the largest privately-owned produce distributors in Florida. With deliveries 365-days a year, 7-days a week and multiple runs per day, Mr. Greens has set the gold standard for service. Mr. Greens serves a large variety of clients, including restaurants, hotels, country clubs, caterers, grocery stores and retail outlets.

Summary

Mr. Greens is looking for a highly motivated and dedicated Customer Service Rep. In this position, you will play a vital role in the Customer Service function of the company. The position is responsible for resolving escalated customer issues, working with clients and vendors to resolve concerns. Respond to any claims submitted by customers. Analyzing any errors committed and provide feedback for improving procedures.

Responsibilities
  • Answer inbound calls from customers placing orders, inquiring about inventory, their orders placed, delivery times, etc.
  • Handle and carefully respond to all customer and sales inquiries via phone, email and chat
  • Provide excellent customer service
  • Aim to answer questions on the first call by being proactive in your customer service approach
  • Facilitate communication among customers, sales, transportation and warehouse.
Requirements
  • Strong communication skills
  • Ability to multitask and work in a fast-paced environment
  • Strong attention to detail
  • Ability to prioritize based tasks based on deadlines
  • Working knowledge of Microsoft Office (Outlook, Word, Excel)
  • Ability to work independently and still be a team player
  • High School Diploma or GED preferred; or equivalent experience of a minimum of 2 years work history in a related field.
  • Must be able to work weekends.
    • Evening Shift: 4:30PM - 12:30AM

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position works in an office environment with low to moderate noise levels.
  • Individual sits for long periods of time while operating a keyboard and communicating via telephone.
  • May involve standing/walking as needed primarily on a level surface throughout the day.
  • May include lifting things up to 15 pounds, on occasion.
Benefits
  • Referral program
  • Health insurance
  • Paid time off
  • Vision insurance
  • Health savings account
  • Dental insurance
  • Life insurance
  • Employee assistance program
  • Disability insurance
  • Paid holidays