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Full Time Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Customer Service Team Lead

Burlington, NC · On-site

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... LabCorp is seeking an onsite Customer Service Team Lead to join our team at our facility in ...

Labcorp

Customer Service Support Representative

Albany, NY · On-site

$17.75 - $22/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Resolve routine customer requests with products or services via inbound, outbound calls, or the ...

Customer Service

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Servicing - Customer Care Specialist

Pontiac, MI · On-site

$16/hr

Strong customer service, problem-solving, and conflict resolution abilities. * Excellent ... Self-motivated with a positive attitude and strong work ethic. * Full-time, onsite attendance.

Labcorp

Client Services Representative

Spokane Valley, WA · On-site

$21 - $28/hr

PAML a Labcorp company is seeking a Customer Service Representative to join our team in the Spokane Valley, WA. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm overtime and rotating weekends may be ...

New

Labcorp

Phlebotomist Full Time

Burbank, CA · On-site

$21 - $33/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

New

Labcorp

Phlebotomist Full Time

Templeton, CA

$21 - $33/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Labcorp

Senior Service Representative

Itasca, IL · On-site

$17.75 - $26/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Labcorp

Phlebotomist Full Time

Arroyo Grande, CA · On-site

$21 - $33/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Labcorp

Phlebotomist Full Time

Templeton, CA · On-site

$21 - $33/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Labcorp

Senior Service Representative

Itasca, IL · On-site

$17.75 - $26/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Labcorp

Phlebotomist Full Time

Arroyo Grande, CA · On-site

$21 - $33/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Labcorp

Phlebotomist Full Time

Santa Monica, CA · On-site

$21 - $33/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide superior customer service to all patients * Administrative and clerical duties as necessary

Labcorp

Phlebotomist Float Full Time

Denver, CO

$21.73 - $28.49/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist Float Full Time

Denver, CO · On-site

$21.73 - $28.49/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

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Full Time Labcorp Customer Service information

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How much do full time labcorp customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for full time labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Labcorp Customer Service vs Part Time Labcorp Customer Service?

AspectFull Time Labcorp Customer ServicePart Time Labcorp Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
BenefitsFull benefits including health insurance, paid time offLimited or no benefits
CredentialsHigh school diploma or equivalent, customer service experienceSimilar credentials, may require less experience
Work EnvironmentOffice or call center setting, fast-pacedSimilar environment, fewer hours

Full Time Labcorp Customer Service roles offer comprehensive benefits and consistent hours, ideal for those seeking stability. Part Time roles provide flexibility with fewer hours and limited benefits, suitable for students or those needing part-time work. Both roles require similar credentials and work in comparable environments.

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Full Time Labcorp Customer Service jobs near you
Infographic showing various Full Time Labcorp Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Team Lead

Burlington, NC • On-site

Labcorp
Scientific Research and Development Services • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 1,155 frontline employees who took The Breakroom Quiz

94th of 120 rated laboratories

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Labcorpexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
LabCorp is seeking an onsite Customer Service Team Lead to join our team at our facility in Burlington, NC.
Work Schedule: Monday - Friday, 8:30am - 5:30pm
Job Responsibilities
  • Serve as a team lead by coordinating, monitoring, and supporting the daily workflow of the Account Specialists
  • Provide guidance and training to new and current staff as requested by leadership
  • Handle any escalations in order to resolve any account inquires or issues
  • Act a liaison between LabCorp, the customer base and patients
  • Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
  • Speak with customers in a courteous, friendly, and professional manner using protocol procedures
  • Inquire, clarify, and confirm customer requirements and understanding of the solution
  • Provide additional customer education and information as needed
  • Qualify and establish inbound new customers requesting LabCorp's products and services
  • Work in multiple databases to research complex issues and questions
  • Notify clients of test results in a timely and accurate manner
  • Review test forms for accuracy and report any discrepancies
  • Participate in activities designed to improve customer satisfaction and business performance
  • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
  • Flexibility to occasionally adjust work hours based on business needs

Minimum Qualifications
  • High School Diploma or GED
  • 3 years or more of customer service experience

Preferred Qualifications
  • Associate's degree
  • 6 months or more of prior leadership experience
  • 6 months or more of contact center or call center environment
  • 6 months or more of healthcare industry experience, such as a physician's office or a hospital
  • Bilingual in Spanish

Additional Job Standards
  • Knowledge of Microsoft Office suite
  • Experience with Salesforce.com and/or Laboratory Information Systems
  • Strong verbal and written communication skills and excellent ability to listen and respond
  • Be courteous with strong customer service orientation
  • Excellent multitasking abilities required
  • Strong flexibility and the ability to manage and adapt to changing priorities quickly

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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