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Full Time Labcorp Customer Service Jobs in Ohio (NOW HIRING)

Phlebotomist

Milford, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Milford, OH

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Montpelier, OH

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Westerville, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Huber Heights, OH · On-site

$17.75 - $25/hr

... service, then LabCorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Fairborn, OH

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

New

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

New

Phlebotomist

Montpelier, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Fairborn, OH

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

New

Phlebotomist

Middletown, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Columbus, OH

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Mentor, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Westerville, OH

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Cleveland, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Miamisburg, OH

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Mentor, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Columbus, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Miamisburg, OH · On-site

$17.75 - $25.92/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

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Full Time Labcorp Customer Service information

What is the difference between Full Time Labcorp Customer Service vs Part Time Labcorp Customer Service?

AspectFull Time Labcorp Customer ServicePart Time Labcorp Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
BenefitsFull benefits including health insurance, paid time offLimited or no benefits
CredentialsHigh school diploma or equivalent, customer service experienceSimilar credentials, may require less experience
Work EnvironmentOffice or call center setting, fast-pacedSimilar environment, fewer hours

Full Time Labcorp Customer Service roles offer comprehensive benefits and consistent hours, ideal for those seeking stability. Part Time roles provide flexibility with fewer hours and limited benefits, suitable for students or those needing part-time work. Both roles require similar credentials and work in comparable environments.

What are the most commonly searched types of Labcorp Customer Service jobs in Ohio? The most popular types of Labcorp Customer Service jobs in Ohio are:
What are popular job titles related to Full Time Labcorp Customer Service jobs in Ohio? For Full Time Labcorp Customer Service jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Full Time Labcorp Customer Service jobs? Cities in Ohio with the most Full Time Labcorp Customer Service job openings:

Customer Service Support Representative - Microbiology - On-Site

Labcorp

Dublin, OH • On-site

$18.50 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,134 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories


Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is seeking an on-site Customer Service Representative to join our team in Dublin, OH.
Work Schedule: Tuesday-Saturday, 9:00am-5:30pm with rotating Sundays/Mondays/Holidays.4
Job Responsibilities
  • Act a liaison between Labcorp, the customer base and patients
  • Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
  • Speak with customers in a courteous, friendly, and professional manner using protocol procedures
  • Inquire, clarify, and confirm customer requirements and understanding of the solution
  • Provide additional customer education and information as needed
  • Qualify and establish inbound new customers requesting Labcorp's products and services
  • Work in multiple databases to research complex issues and questions
  • Notify clients of test results in a timely and accurate manner
  • Review test forms for accuracy and report any discrepancies
  • Participate in activities designed to improve customer satisfaction and business performance
  • Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

Minimum Qualifications
  • High School Diploma or GED
  • 3 months or more of customer service experience

Preferred Qualifications
  • Associate's degree
  • 3 months or more of contact center or call center environment
  • 3 months or more of healthcare industry experience, such as a physician's office or a hospital

Additional Job Standards
  • Bilingual in Spanish
  • Proficient with Microsoft Office programs
  • Experience with Salesforce.com and/or Laboratory Information Systems
  • Possess a high level of professionalism and a strong customer service orientation
  • Ability to work independently and within a team environment
  • High level of attention to detail with the ability to prioritize and multitask
  • Ability to work in a fast paced production environment and meet established turn-around times
  • Strong communication skills; both written and verbal
  • Ability to handle the physical requirements of the position
  • Flexibility to work overtime or other shifts depending on business needs

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!
**Pay Range: $18.50- $25.00
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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