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Remote Labcorp Customer Service Jobs in Ohio (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Toledo, OH · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbus, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cleveland, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Westerville, OH · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Newark, OH · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hilliard, OH · Remote

$14.75 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsLabcorp Customer Service JobsRemote Labcorp Customer Service JobsRemote Labcorp Customer Service Jobs in Ohio

Remote Labcorp Customer Service information

What is the difference between Remote Labcorp Customer Service vs Remote Labcorp Lab Technician?

AspectRemote Labcorp Customer ServiceRemote Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; customer service experienceMedical laboratory technician certification; associate degree in laboratory science
Work EnvironmentRemote, customer support settingRemote or on-site laboratory environment
Employer & Industry UsageHealthcare, diagnostics, customer supportHealthcare, diagnostics, laboratory testing

Remote Labcorp Customer Service roles focus on assisting clients with inquiries, scheduling, and support, requiring strong communication skills and customer service experience. In contrast, Remote Labcorp Lab Technicians perform laboratory testing and analysis, requiring specialized certifications and technical expertise. Both roles are integral to healthcare diagnostics but differ significantly in credentials and daily responsibilities.

What are common remote Labcorp customer service job titles?

Common remote Labcorp customer service job titles include Customer Service Representative, Patient Service Coordinator, and Call Center Agent. These roles typically involve handling patient inquiries, scheduling appointments, and using customer service software, often requiring strong communication skills and basic computer proficiency.

What are the most commonly searched types of Labcorp Customer Service jobs in Ohio?

The most popular types of Labcorp Customer Service jobs in Ohio are:

What are popular job titles related to Remote Labcorp Customer Service jobs in Ohio?

For Remote Labcorp Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Remote Labcorp Customer Service jobs in Ohio look for?

The top searched job categories for Remote Labcorp Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Remote Labcorp Customer Service jobs?

Cities in Ohio with the most Remote Labcorp Customer Service job openings:

Remote Labcorp Customer Service jobs near you
Infographic showing various Remote Labcorp Customer Service job openings in Ohio as of August 2026, with employment types broken down into 83% Full Time, 6% Part Time, and 11% Contract. Highlights an 17% In-person, and 83% Remote job distribution.

Customer Service Representative - Lab (Remote)

Labcorp

Dublin, OH • On-site, Remote

$17.75 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,162 frontline employees who took The Breakroom Quiz

94th of 121 rated laboratories

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Job Description
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
LabCorp is seeking a remote Customer Service Representative to join our team!
Schedule:
MONDAY - FRIDAY 10AM - 630PM EASTERN STANDARD TIME
Job Duties/Responsibilities
  • Act as a liaison between LabCorp, customers, and patients.
  • Maintain understanding of lab operations across departments.
  • Resolve routine requests using internal systems and procedures.
  • Communicate professionally with internal and external customers.
  • Clarify and confirm customer needs to provide solutions.
  • Meet productivity, quality, and service standards.
  • Identify root causes and help prevent recurring issues.
  • Multi-task effectively.
  • Research and resolve complex inquiries using databases.
  • Review test forms for accuracy and correct discrepancies per standard operating procedures.
  • Support initiatives to improve customer satisfaction and performance.
  • Maintain accurate records and CRM data in compliance with HIPAA.
  • Troubleshoot basic technical issues to minimize disruptions.
    • Participate in activities designed to improve customer satisfaction and business performance.

Minimum Qualifications
  • High school diploma or GED equivalent
  • 2 or more years' experience in a customer service role
  • 1 or more years' experience working in a contact center/call center environment.

Preferred
  • Associate degree
  • 1 or more years' experience with a medical background
  • 1 or more years' experience working in the healthcare industry, such as a physician's office or a hospital.

Additional Job Standards
  • Reliable internet with compatible provider (minimum 50 Mbps download speed).
  • 1+ years' experience with software (e.g., Microsoft Office, Verint, Salesforce, LIS).
  • HIPAA-compliant, distraction-free workspace.
  • Strong computer skills, including multitasking across systems and typing proficiency.
  • Ability to troubleshoot and resolve basic technical issues independently.
  • Strong verbal/written communication with active listening skills.
  • Courteous with a strong customer service focus.
  • Experience with Laboratory Information Systems
  • Organized with effective time management in a multitasking environment.
  • Self-motivated and able to learn/apply new processes and systems.
  • Strong critical thinking and problem-solving skills.
  • Takes ownership to ensure issue resolution.
  • Team-oriented with ability to collaborate effectively.
  • Flexible and responsive to changing priorities and workloads.
  • Maintains professionalism in all customer interactions.
  • Knowledge of medical terminology used in a clinical setting

This position will work with physician offices, hospital laboratories, patients, and internal customers to ensure that all client needs are addressed accurately and efficiently. The Customer Service Support Representative will provide patient test results, technical information such as specimen requirements and test turnaround times, or investigate complex problems and provide resolutions, all while ensuring a world-class customer experience. The ideal candidate will be a superb communicator, passionate about customer service and patient care, proficient with computer navigation and typing, and can thrive in a fast-paced environment. Due to system compatibility and security protocols, certain ISPs may not support required VPN device or device management tools.
APPLICATION WINDOW CLOSES: SEPTEMBER 5, 2026
Pay Range $17.75/hr - $23.00/hr plus shift differential where applicable
  • All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you are looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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