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Entry Level Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Customer Service Lab Support

Phoenix, AZ · On-site

$16 - $21.50/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide customer education and information as needed. * Review test forms for accuracy and report ...

Labcorp

Customer Service Lab Support

Phoenix, AZ · On-site

$17.25 - $23/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Provide customer education and information as needed. * Review test forms for accuracy and report ...

Labcorp

Key Account (Sales) Executive

Salem, OR · On-site

$55K - $65K/yr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Do you have entry level sales experience and are looking to join an organization where you can ...

Labcorp

Key Account (Sales) Executive

Newberg, OR · On-site

$55K - $65K/yr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Do you have entry level sales experience and are looking to join an organization where you can ...

Labcorp

Key Account (Sales) Executive

Oregon City, OR · On-site

$55K - $65K/yr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Do you have entry level sales experience and are looking to join an organization where you can ...

Labcorp

Key Account (Sales) Executive

Tualatin, OR · On-site

$55K - $65K/yr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Do you have entry level sales experience and are looking to join an organization where you can ...

Labcorp

Key Account (Sales) Executive

Lake Oswego, OR · On-site

$55K - $65K/yr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Do you have entry level sales experience and are looking to join an organization where you can ...

Labcorp

Key Account (Sales) Executive

West Linn, OR · On-site

$55K - $65K/yr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Do you have entry level sales experience and are looking to join an organization where you can ...

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Entry Level Labcorp Customer Service information

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How much do entry level labcorp customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for entry level labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level Labcorp customer service representative?

To thrive as an Entry Level Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic data entry tools is typically required. Patience, problem-solving, and a customer-focused attitude are essential soft skills for resolving inquiries and ensuring patient satisfaction. These skills ensure accurate information handling, efficient service, and a positive experience for clients, which are crucial for Labcorp’s reputation and operational success.

What is the difference between Entry Level Labcorp Customer Service vs Entry Level Labcorp Lab Technician?

AspectEntry Level Labcorp Customer ServiceEntry Level Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; some technical training or certification in laboratory procedures
Work EnvironmentCustomer service call centers, administrative officesLaboratory settings, clinical testing environments
Employer & Industry UsageUsed across healthcare and diagnostic companies for client interactionUsed in medical laboratories for specimen processing and testing
Common Search & Comparison IntentUnderstanding entry-level customer support roles in labsLearning about laboratory technician roles and entry requirements

While both roles are entry-level positions at Labcorp, the Customer Service role focuses on client communication and administrative support, requiring strong communication skills. The Lab Technician role involves hands-on laboratory work, requiring technical training. Both are essential in the healthcare diagnostics industry but differ significantly in responsibilities and skill sets.

What is an entry level Labcorp customer service job?

Entry Level Labcorp Customer Service jobs involve assisting customers with inquiries related to Labcorp’s laboratory services, test results, billing, and appointments. Employees in this role typically answer phone calls, respond to emails, and provide information or resolve issues for patients, healthcare providers, and other clients. These positions require strong communication skills, attention to detail, and a customer-focused attitude. Training is usually provided, making it a good starting point for individuals new to the healthcare or customer service industry.

What are some common challenges faced by entry level Labcorp customer service representatives, and how can they be overcome?

Entry Level Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with sensitive healthcare information, and navigating complex billing or test result inquiries. Overcoming these challenges involves developing strong communication skills, becoming familiar with Labcorp's systems and protocols, and practicing patience and empathy with each interaction. New hires are supported through comprehensive training and mentorship, and there are clear escalation pathways for particularly difficult or technical questions, ensuring employees feel confident and supported in their role.
What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Entry Level Labcorp Customer Service jobs? States with the most job openings for Entry Level Labcorp Customer Service jobs include:
Entry Level Labcorp Customer Service jobs near you

Customer Service Lab Support

Labcorp

Phoenix, AZ • On-site

$16 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,138 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.
Labcorp is seeking a Specimen Problem Resolution Specialist to join our team at in Phoenix, AZ.
Work Schedule: Monday- Friday 8:00am-5:00pm
Job Responsibilities:
  • Act a liaison between the lab, clients, and patients.

  • Resolve internal & external customer requests via calls, instant messenger & email communications

  • Communicates with customers in respectful and professional manner.

  • Work in multiple databases to research complex issues and questions.

  • Provide customer education and information as needed.

  • Review test forms for accuracy and report any discrepancies.

  • Prepare and triage specimens for analysis.

  • Accurately identify and label specimens.

  • Pack and ship specimens as necessary.

  • Prepare and store excess specimen samples.

Minimum Qualification
  • High School Diploma or GED equivalent

Preferred Qualification:
  • Current or prior Labcorp experience

  • Associates degree

  • 2 years or more of experience in the healthcare industry, such as a physician's office, clinic or hospital

  • 2 years or more of experience in customer service

Additional Job Standards
  • Excellent communication skills; both written and verbal

  • Familiarity with laboratory operations as well as policies and procedures

  • Comfortable handling biological specimens

  • Ability to accurately identify specimens

  • Experience working in a team environment

  • Strong data entry and organizational skills

  • High level of attention to detail

  • Well-versed in applications like Microsoft Outlook, Excel, Word, and willingness to learn new applications

  • Ability to lift up to 40lbs.

  • Able to pass a standardized color blindness test

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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