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Entry Level Labcorp Customer Service Jobs (NOW HIRING)

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If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

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If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

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We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

High School Diploma or GED equivalent * 3 years or more experience in customer service Preferred Qualifications: * Associate's degree or higher * Current or prior Labcorp experience * 1 year or more ...

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We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

Labcorp is seeking a Biopharma Support Services Representative to join our team in Buffalo, NY ... High school diploma or equivalent * 2 or more years of customer service experience Preferred ...

Entry Level Customer Service

Bolingbrook, IL · On-site

$15.75 - $21.50/hr

We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with ...

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How much do entry level labcorp customer service jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Labcorp Customer Service representative, and why are they important?

To thrive as an Entry Level Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic data entry tools is typically required. Patience, problem-solving, and a customer-focused attitude are essential soft skills for resolving inquiries and ensuring patient satisfaction. These skills ensure accurate information handling, efficient service, and a positive experience for clients, which are crucial for Labcorp’s reputation and operational success.

What are some common challenges faced by Entry Level Labcorp Customer Service representatives, and how can they be overcome?

Entry Level Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with sensitive healthcare information, and navigating complex billing or test result inquiries. Overcoming these challenges involves developing strong communication skills, becoming familiar with Labcorp's systems and protocols, and practicing patience and empathy with each interaction. New hires are supported through comprehensive training and mentorship, and there are clear escalation pathways for particularly difficult or technical questions, ensuring employees feel confident and supported in their role.

What are Entry Level Labcorp Customer Service jobs?

Entry Level Labcorp Customer Service jobs involve assisting customers with inquiries related to Labcorp’s laboratory services, test results, billing, and appointments. Employees in this role typically answer phone calls, respond to emails, and provide information or resolve issues for patients, healthcare providers, and other clients. These positions require strong communication skills, attention to detail, and a customer-focused attitude. Training is usually provided, making it a good starting point for individuals new to the healthcare or customer service industry.

Does Quest or Labcorp pay more?

For entry-level Labcorp customer service roles, pay rates are generally comparable to Quest Diagnostics customer service positions, with starting wages typically around minimum wage to slightly above, depending on location. Both companies offer benefits and opportunities for advancement, but pay differences are usually minimal at the entry level and can vary based on geographic region and experience.

What is the difference between Entry Level Labcorp Customer Service vs Entry Level Labcorp Lab Technician?

AspectEntry Level Labcorp Customer ServiceEntry Level Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; some technical training or certification in laboratory procedures
Work EnvironmentCustomer service call centers, administrative officesLaboratory settings, clinical testing environments
Employer & Industry UsageUsed across healthcare and diagnostic companies for client interactionUsed in medical laboratories for specimen processing and testing
Common Search & Comparison IntentUnderstanding entry-level customer support roles in labsLearning about laboratory technician roles and entry requirements

While both roles are entry-level positions at Labcorp, the Customer Service role focuses on client communication and administrative support, requiring strong communication skills. The Lab Technician role involves hands-on laboratory work, requiring technical training. Both are essential in the healthcare diagnostics industry but differ significantly in responsibilities and skill sets.

What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Entry Level Labcorp Customer Service jobs? States with the most job openings for Entry Level Labcorp Customer Service jobs include:

Entry Level Customer Support Representative

Customer Service

Livonia, MI • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

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Job description

Duties:

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Qualifications:

  • High school diploma or equivalent
  • No Mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

We offer competitive compensation and benefits packages, including medical/dental/vision insurance, paid time off, and opportunities for career growth. If you are a motivated individual with a passion for client services, we encourage you to apply.

Please note that this is an entry-level position, so no prior experience is required. However, strong problem-solving skills, excellent communication abilities, and a willingness to learn are essential for success in this role.