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Entry Level Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

service rep

Raleigh, NC · On-site

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare ... Ability to problem solve customer issues * Able to lift up to 50 lbs. * Valid Driver's License and ...

Labcorp

Key Account Executive

Orlando, FL · On-site

Provide ongoing service and problem resolution to customer base * Ensure customer retention by ... Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or ...

Labcorp

Bilingual PST Specialist

Evanston, IL

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Support Service Team Lead

Tucson, AZ · On-site

$15.25 - $19.75/hr

Labcorp is seeking a Support Service Team Lead to join our team at 1011 North Craycroft Suite 201 ... Research, troubleshoot and follow up on internal and external customer inquiries and issues * Train ...

Labcorp

Key Account Executive

Orlando, FL · On-site

Provide ongoing service and problem resolution to customer base * Ensure customer retention by ... Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or ...

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How much do entry level labcorp customer service jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Labcorp Customer Service representative, and why are they important?

To thrive as an Entry Level Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic data entry tools is typically required. Patience, problem-solving, and a customer-focused attitude are essential soft skills for resolving inquiries and ensuring patient satisfaction. These skills ensure accurate information handling, efficient service, and a positive experience for clients, which are crucial for Labcorp’s reputation and operational success.

What are some common challenges faced by Entry Level Labcorp Customer Service representatives, and how can they be overcome?

Entry Level Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with sensitive healthcare information, and navigating complex billing or test result inquiries. Overcoming these challenges involves developing strong communication skills, becoming familiar with Labcorp's systems and protocols, and practicing patience and empathy with each interaction. New hires are supported through comprehensive training and mentorship, and there are clear escalation pathways for particularly difficult or technical questions, ensuring employees feel confident and supported in their role.

What are Entry Level Labcorp Customer Service jobs?

Entry Level Labcorp Customer Service jobs involve assisting customers with inquiries related to Labcorp’s laboratory services, test results, billing, and appointments. Employees in this role typically answer phone calls, respond to emails, and provide information or resolve issues for patients, healthcare providers, and other clients. These positions require strong communication skills, attention to detail, and a customer-focused attitude. Training is usually provided, making it a good starting point for individuals new to the healthcare or customer service industry.

Does Quest or Labcorp pay more?

For entry-level Labcorp customer service roles, pay rates are generally comparable to Quest Diagnostics customer service positions, with starting wages typically around minimum wage to slightly above, depending on location. Both companies offer benefits and opportunities for advancement, but pay differences are usually minimal at the entry level and can vary based on geographic region and experience.

What is the difference between Entry Level Labcorp Customer Service vs Entry Level Labcorp Lab Technician?

AspectEntry Level Labcorp Customer ServiceEntry Level Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; some technical training or certification in laboratory procedures
Work EnvironmentCustomer service call centers, administrative officesLaboratory settings, clinical testing environments
Employer & Industry UsageUsed across healthcare and diagnostic companies for client interactionUsed in medical laboratories for specimen processing and testing
Common Search & Comparison IntentUnderstanding entry-level customer support roles in labsLearning about laboratory technician roles and entry requirements

While both roles are entry-level positions at Labcorp, the Customer Service role focuses on client communication and administrative support, requiring strong communication skills. The Lab Technician role involves hands-on laboratory work, requiring technical training. Both are essential in the healthcare diagnostics industry but differ significantly in responsibilities and skill sets.

What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Entry Level Labcorp Customer Service jobs? States with the most job openings for Entry Level Labcorp Customer Service jobs include:
Entry Level Labcorp Customer Service jobs near you
Key Account Executive (Outside Sales) - Northwest & Northeast Washington, DC

Key Account Executive (Outside Sales) - Northwest & Northeast Washington, DC

Labcorp

Washington, DC • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,087 frontline employees who took The Breakroom Quiz

77th of 103 rated laboratories

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking an Key Account (Sales) Executive to join our team in Washington, DC.
Essential duties and responsibilities:
  • Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the Labcorp operations team in relation to client needs
  • Provide ongoing service and problem resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused and persuasive
  • Provide account management for client's day-to-day operations
  • Upsell current book of business to increase organic growth
  • Work closely with senior sales representatives to grow book of business
  • Continuously provide educational material to the client base
  • Resolve any customer related issues in a timely manner
  • Meet and exceed monthly retention and upsell goals on a regular basis

Minimum Requirements:
  • High School Diploma or equivalent

Preferred Qualifications:
  • Bachelor's degree
  • 3 or more years of previous outside sales experience or account management

Additional Job Standards:
  • Proven success managing a book of business
  • Experience in the healthcare industry is a plus
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast-paced, competitive market
  • Excellent time management and organizational skills
  • Proficiency in Microsoft Office and Excel
  • Ability to travel overnight as needed
  • Valid driver's license and clean driving record

Do you have entry level sales experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive (Sales Representative).
The territory for this position will cover Northwest DC, Northeast DC, and surrounding areas. It will require mostly day travel with little overnight travel. The ideal candidate will reside within the territory.
The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. Here, you'll find a rewarding role that allows you to make a difference in people's lives, including your own!
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!
Pay Range: $65,000 to $80,000 base salary plus commission
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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