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Entry Level Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Sr Service Rep

Greenville, SC

$18 - $25/hr

Labcorp is seeking a Courier II to join our team in Greenville, SC Work Schedule: Monday-Friday ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Labcorp

Biopharma Support Service

Buffalo, NY · On-site

$22 - $25/hr

Labcorp is seeking a Biopharma Support Services Representative to join our team in Buffalo, NY ... High school diploma or equivalent * 2 or more years of customer service experience Preferred ...

Labcorp

Key Account Executive - Richmond, VA

Richmond, VA · On-site

$63K - $75K/yr

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role ... Provide ongoing service and problem resolution to customer base * Ensure customer retention by ...

Labcorp

Service Representative

Spokane, WA · On-site

$17.75 - $24.02/hr

... customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At PAML a Labcorp ...

Labcorp

Service Representative Team Lead

Richmond, VA · On-site

$18 - $26/hr

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives." **Pay Range ...

Labcorp

Service Representative/Courier

Tustin, CA · On-site

$17.75 - $26.12/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At LabCorp ...

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Entry Level Labcorp Customer Service information

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How much do entry level labcorp customer service jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for entry level labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Labcorp Customer Service representative, and why are they important?

To thrive as an Entry Level Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic data entry tools is typically required. Patience, problem-solving, and a customer-focused attitude are essential soft skills for resolving inquiries and ensuring patient satisfaction. These skills ensure accurate information handling, efficient service, and a positive experience for clients, which are crucial for Labcorp’s reputation and operational success.

What is the difference between Entry Level Labcorp Customer Service vs Entry Level Labcorp Lab Technician?

AspectEntry Level Labcorp Customer ServiceEntry Level Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; some technical training or certification in laboratory procedures
Work EnvironmentCustomer service call centers, administrative officesLaboratory settings, clinical testing environments
Employer & Industry UsageUsed across healthcare and diagnostic companies for client interactionUsed in medical laboratories for specimen processing and testing
Common Search & Comparison IntentUnderstanding entry-level customer support roles in labsLearning about laboratory technician roles and entry requirements

While both roles are entry-level positions at Labcorp, the Customer Service role focuses on client communication and administrative support, requiring strong communication skills. The Lab Technician role involves hands-on laboratory work, requiring technical training. Both are essential in the healthcare diagnostics industry but differ significantly in responsibilities and skill sets.

What are Entry Level Labcorp Customer Service jobs?

Entry Level Labcorp Customer Service jobs involve assisting customers with inquiries related to Labcorp’s laboratory services, test results, billing, and appointments. Employees in this role typically answer phone calls, respond to emails, and provide information or resolve issues for patients, healthcare providers, and other clients. These positions require strong communication skills, attention to detail, and a customer-focused attitude. Training is usually provided, making it a good starting point for individuals new to the healthcare or customer service industry.

What are some common challenges faced by Entry Level Labcorp Customer Service representatives, and how can they be overcome?

Entry Level Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with sensitive healthcare information, and navigating complex billing or test result inquiries. Overcoming these challenges involves developing strong communication skills, becoming familiar with Labcorp's systems and protocols, and practicing patience and empathy with each interaction. New hires are supported through comprehensive training and mentorship, and there are clear escalation pathways for particularly difficult or technical questions, ensuring employees feel confident and supported in their role.
What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Entry Level Labcorp Customer Service jobs? States with the most job openings for Entry Level Labcorp Customer Service jobs include:
Entry Level Labcorp Customer Service jobs near you

Entry Level Operations Assistant

Customer Service

Troy, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our team. In this role, you will be responsible for managing and maintaining accurate data across multiple systems, ensuring records are complete, organized, and compliant with company standards. You’ll assist with data verification, documentation review, and quality control to support overall operational efficiency.

Responsibilities

Data Entry & Processing:

  • Review incoming information for completeness and accuracy.
  • Enter and update data in internal systems with a high level of attention to detail.
  • Verify supporting documentation and ensure all required fields are properly completed.
  • Maintain organized digital records and follow company data-handling procedures.

Data Review & Analysis:

  • Audit files to ensure consistency, accuracy, and compliance with internal guidelines.
  • Identify missing or incorrect information and work with team members to resolve discrepancies.
  • Monitor data flow to ensure timely completion of processing tasks.

Post-Processing & Reporting:

  • Prepare and organize completed files for recordkeeping and follow-up activities.
  • Generate reports or summaries as needed for management review.
  • Support other administrative and operational functions as required.

Quality Control:

  • Review data entries for accuracy and completeness.
  • Identify process inefficiencies and suggest improvements.
  • Ensure compliance with company policies and applicable regulations.

Customer Support:

  • Respond to internal and external inquiries in a timely and professional manner.
  • Provide clear and helpful communication to colleagues and customers throughout the process.
  • Maintain a customer-focused attitude while managing multiple priorities.

Qualifications:

  • Strong computer and data entry skills, with proficiency in Microsoft Office or similar software.
  • Excellent organizational and time management abilities.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a collaborative team.