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Entry Level Labcorp Customer Service Jobs (NOW HIRING)

Senior Service Representative

Itasca, IL · On-site

$17.75 - $26/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Senior Service Representative

Itasca, IL · On-site

$17.75 - $26/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Entry Level Customer Service

Hartford, CT · On-site

$16.25 - $22/hr

Role Description This is a full-time, on-site Entry-Level Customer Service role located in Hartford, CT. The role involves providing exceptional customer support by addressing inquiries and resolving ...

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Entry Level Labcorp Customer Service information

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How much do entry level labcorp customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an entry level Labcorp customer service job?

Entry Level Labcorp Customer Service jobs involve assisting customers with inquiries related to Labcorp’s laboratory services, test results, billing, and appointments. Employees in this role typically answer phone calls, respond to emails, and provide information or resolve issues for patients, healthcare providers, and other clients. These positions require strong communication skills, attention to detail, and a customer-focused attitude. Training is usually provided, making it a good starting point for individuals new to the healthcare or customer service industry.

What are the key skills and qualifications needed to thrive as an entry level Labcorp customer service representative?

To thrive as an Entry Level Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic data entry tools is typically required. Patience, problem-solving, and a customer-focused attitude are essential soft skills for resolving inquiries and ensuring patient satisfaction. These skills ensure accurate information handling, efficient service, and a positive experience for clients, which are crucial for Labcorp’s reputation and operational success.

What are some common challenges faced by entry level Labcorp customer service representatives, and how can they be overcome?

Entry Level Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with sensitive healthcare information, and navigating complex billing or test result inquiries. Overcoming these challenges involves developing strong communication skills, becoming familiar with Labcorp's systems and protocols, and practicing patience and empathy with each interaction. New hires are supported through comprehensive training and mentorship, and there are clear escalation pathways for particularly difficult or technical questions, ensuring employees feel confident and supported in their role.

What is the difference between Entry Level Labcorp Customer Service vs Entry Level Labcorp Lab Technician?

AspectEntry Level Labcorp Customer ServiceEntry Level Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; some technical training or certification in laboratory procedures
Work EnvironmentCustomer service call centers, administrative officesLaboratory settings, clinical testing environments
Employer & Industry UsageUsed across healthcare and diagnostic companies for client interactionUsed in medical laboratories for specimen processing and testing
Common Search & Comparison IntentUnderstanding entry-level customer support roles in labsLearning about laboratory technician roles and entry requirements

While both roles are entry-level positions at Labcorp, the Customer Service role focuses on client communication and administrative support, requiring strong communication skills. The Lab Technician role involves hands-on laboratory work, requiring technical training. Both are essential in the healthcare diagnostics industry but differ significantly in responsibilities and skill sets.

What are the most commonly searched types of Labcorp Customer Service jobs?

The most popular types of Labcorp Customer Service jobs are:

What states have the most Entry Level Labcorp Customer Service jobs?

States with the most job openings for Entry Level Labcorp Customer Service jobs include:

Senior Service Representative

Itasca, IL • On-site


Labcorp
Scientific Research and Development Services • 10K+ employees

6.6

Company rating: 6.6 out of 10

Based on 1,156 frontline employees who took The Breakroom Quiz

94th of 120 rated laboratories

People enjoy working here

Recommended by students

Recommended by parents


$17.75 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.


Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Courier II to join our team in Itasca, IL

Work Schedule: Monday - Friday- will be scheduled 4 days per week, 8:30am-6:30pm

Job Responsibilities:

  • Act as a floater for the logistics team providing as needed coverage for various routes

  • Provide on route training for new couriers/drivers

  • Assist with dispatch and pickups when needed

  • Load all necessary suppliers needed for the daily pickups

  • Complete daily pick up schedule in a timely manner

  • Deliver all daily picks to your branch at the end of your shift

  • Handle all specimens and lab samples in safe and efficient manner

  • Safely operate company vehicle and obey all traffic laws

  • Utilize handheld electronic device to manage daily picks up

  • Work directly with dispatcher for additional pick-ups as needed

  • Evaluate traffic patterns, alternative routes and weather conditions as needed

Minimum Qualifications:

  • 3 years or more experience of driver or courier experience

Preferred Qualifications:

  • High School Diploma or GED or equivalent

  • 1 year or more of Customer service experience

Additional Job Standards:

  • Very punctual and strong time management skills

  • Strong attention to detail and organizational skills

  • Ability to problem solve customer issues

  • Ability to lift up to 50 lbs.

  • Ability to meet the physical demands of the position

  • Valid Driver's License and clean driving record

  • Be at least 21 years' old

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.

Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.

**Pay Range: $17.75 - $26.00 per hour

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.




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