ZipRecruiter

Log In

2

Entry Level Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Sr Service Rep

Greenville, SC · On-site

$18 - $25/hr

Labcorp is seeking a Courier II to join our team in Greenville, SC Work Schedule: Monday-Friday ... Ability to problem solve customer issues * Ability to lift up to 50 lbs. * Ability to meet the ...

Labcorp

Biopharma Support Service

Buffalo, NY · On-site

$22 - $25/hr

Labcorp is seeking a Biopharma Support Services Representative to join our team in Buffalo, NY ... High school diploma or equivalent * 2 or more years of customer service experience Preferred ...

Labcorp

Phlebotomist - Patient Service Center

Alpharetta, GA · On-site

$16.50 - $20.50/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

next page

Showing results 1-20

All JobsEntry Level Labcorp Customer Service Jobs

Entry Level Labcorp Customer Service information

See salary details

$9

$18

$26

How much do entry level labcorp customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for entry level labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Labcorp Customer Service representative, and why are they important?

To thrive as an Entry Level Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic data entry tools is typically required. Patience, problem-solving, and a customer-focused attitude are essential soft skills for resolving inquiries and ensuring patient satisfaction. These skills ensure accurate information handling, efficient service, and a positive experience for clients, which are crucial for Labcorp’s reputation and operational success.

How long does it take to get hired at Labcorp?

The hiring process for an Entry Level Labcorp Customer Service position typically takes between one to four weeks, depending on the volume of applications and interview scheduling. Candidates usually complete an application, participate in an interview, and may undergo background checks before receiving an offer.

What are the qualifications to work at Labcorp?

For an entry-level Labcorp customer service position, candidates typically need a high school diploma or equivalent. Good communication skills, basic computer proficiency, and the ability to work in a team environment are also important requirements. Some roles may require background checks and training on specific company systems or procedures.

What are common entry level roles at Labcorp?

Common entry-level roles at Labcorp include Customer Service Representative, phlebotomist, specimen processing technician, and laboratory assistant. These positions typically require strong communication skills, attention to detail, and the ability to work in a fast-paced healthcare environment, often with on-the-job training provided.

What is the difference between Entry Level Labcorp Customer Service vs Entry Level Labcorp Lab Technician?

AspectEntry Level Labcorp Customer ServiceEntry Level Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; some technical training or certification in laboratory procedures
Work EnvironmentCustomer service call centers, administrative officesLaboratory settings, clinical testing environments
Employer & Industry UsageUsed across healthcare and diagnostic companies for client interactionUsed in medical laboratories for specimen processing and testing
Common Search & Comparison IntentUnderstanding entry-level customer support roles in labsLearning about laboratory technician roles and entry requirements

While both roles are entry-level positions at Labcorp, the Customer Service role focuses on client communication and administrative support, requiring strong communication skills. The Lab Technician role involves hands-on laboratory work, requiring technical training. Both are essential in the healthcare diagnostics industry but differ significantly in responsibilities and skill sets.

What are Entry Level Labcorp Customer Service jobs?

Entry Level Labcorp Customer Service jobs involve assisting customers with inquiries related to Labcorp’s laboratory services, test results, billing, and appointments. Employees in this role typically answer phone calls, respond to emails, and provide information or resolve issues for patients, healthcare providers, and other clients. These positions require strong communication skills, attention to detail, and a customer-focused attitude. Training is usually provided, making it a good starting point for individuals new to the healthcare or customer service industry.

What are some common challenges faced by Entry Level Labcorp Customer Service representatives, and how can they be overcome?

Entry Level Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with sensitive healthcare information, and navigating complex billing or test result inquiries. Overcoming these challenges involves developing strong communication skills, becoming familiar with Labcorp's systems and protocols, and practicing patience and empathy with each interaction. New hires are supported through comprehensive training and mentorship, and there are clear escalation pathways for particularly difficult or technical questions, ensuring employees feel confident and supported in their role.

What is the starting pay at Labcorp?

The starting pay for an Entry Level Labcorp Customer Service position typically ranges from $14 to $17 per hour, depending on location and experience. This role often involves basic customer interactions and data entry, with opportunities for pay increases with experience and performance.
What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Entry Level Labcorp Customer Service jobs? States with the most job openings for Entry Level Labcorp Customer Service jobs include:
Entry Level Labcorp Customer Service jobs near you
Entry Level Customer Service

Entry Level Customer Service

Genesis Marketing Inc.

Bolingbrook, IL • On-site

$15.75 - $21.50/hr

Other

Posted 20 days ago

Job description

We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with those customers on a daily basis. The primary responsibilities for an Entry Level Customer Service Representative are: Maintain records on customer interactions Meet with customer in person to discuss their areas of need Develop great relationships with customers daily Utilize an effective and efficient system Succeed in company sponsored training classes Specialize in customer retention and customer acquisition Qualifications for an Entry Level Customer Service Representatives: Ability to build rapport with clients easily Ability to prioritize and multitask Ability to maintain a positive and professional demeanor Excellent written and verbal communication skills Preferred experience in customer service, sales, call center, client relations and hospitality.

WHAT’S IN IT FOR YOU Paid training Top-notch sales training Competitive comp plans: Weekly pay with w/ uncapped commission potential Opportunities for rapid advancement Weekly and monthly bonuses Handle incoming customer service calls Dispatch incoming customer phone calls Accept customer calls and return customer Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Maintain customer service voicemail and return customer calls Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Take customer orders and provide high-quality customer service Make out going customer service calls Work with customer service manager to ensure proper customer service Resolve any customer service issues Answering inbound calls and providing excellent customer service Provide customer support and handling customer inquiries Combining excellent customer service skills Assure quality customer service to all customers Provide exceptional customer service to all customers Provide superior customer service with all customer interactions

Apply