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Entry Level Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Senior Medical Courier

Kingston, NY · On-site

$17.75 - $20/hr

Customer service experience Additional Job Standards: * Very punctual and strong time management ... LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this ...

Labcorp

Bilingual PST Specialist

Evanston, IL · On-site

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Biopharma Support Service

Buffalo, NY · On-site

$25/hr

Labcorp is seeking a Biopharma Support Services Representative to join our team in Buffalo, NY ... High school diploma or equivalent * 2 or more years of customer service experience Preferred ...

Labcorp

Phlebotomist - Patient Service Center

Alpharetta, GA · On-site

$16.50 - $20.75/hr

... Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Bilingual PST Specialist

Evanston, IL

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

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Entry Level Labcorp Customer Service information

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How much do entry level labcorp customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for entry level labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Labcorp Customer Service representative, and why are they important?

To thrive as an Entry Level Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic data entry tools is typically required. Patience, problem-solving, and a customer-focused attitude are essential soft skills for resolving inquiries and ensuring patient satisfaction. These skills ensure accurate information handling, efficient service, and a positive experience for clients, which are crucial for Labcorp’s reputation and operational success.

How long does it take to get hired at Labcorp?

The hiring process for an Entry Level Labcorp Customer Service position typically takes between one to four weeks, depending on the volume of applications and interview scheduling. Candidates usually complete an application, participate in an interview, and may undergo background checks before receiving an offer.

What are the qualifications to work at Labcorp?

For an entry-level Labcorp customer service position, candidates typically need a high school diploma or equivalent. Good communication skills, basic computer proficiency, and the ability to work in a team environment are also important requirements. Some roles may require background checks and training on specific company systems or procedures.

What are common entry level roles at Labcorp?

Common entry-level roles at Labcorp include Customer Service Representative, phlebotomist, specimen processing technician, and laboratory assistant. These positions typically require strong communication skills, attention to detail, and the ability to work in a fast-paced healthcare environment, often with on-the-job training provided.

What is the difference between Entry Level Labcorp Customer Service vs Entry Level Labcorp Lab Technician?

AspectEntry Level Labcorp Customer ServiceEntry Level Labcorp Lab Technician
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma; some technical training or certification in laboratory procedures
Work EnvironmentCustomer service call centers, administrative officesLaboratory settings, clinical testing environments
Employer & Industry UsageUsed across healthcare and diagnostic companies for client interactionUsed in medical laboratories for specimen processing and testing
Common Search & Comparison IntentUnderstanding entry-level customer support roles in labsLearning about laboratory technician roles and entry requirements

While both roles are entry-level positions at Labcorp, the Customer Service role focuses on client communication and administrative support, requiring strong communication skills. The Lab Technician role involves hands-on laboratory work, requiring technical training. Both are essential in the healthcare diagnostics industry but differ significantly in responsibilities and skill sets.

What are Entry Level Labcorp Customer Service jobs?

Entry Level Labcorp Customer Service jobs involve assisting customers with inquiries related to Labcorp’s laboratory services, test results, billing, and appointments. Employees in this role typically answer phone calls, respond to emails, and provide information or resolve issues for patients, healthcare providers, and other clients. These positions require strong communication skills, attention to detail, and a customer-focused attitude. Training is usually provided, making it a good starting point for individuals new to the healthcare or customer service industry.

What are some common challenges faced by Entry Level Labcorp Customer Service representatives, and how can they be overcome?

Entry Level Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with sensitive healthcare information, and navigating complex billing or test result inquiries. Overcoming these challenges involves developing strong communication skills, becoming familiar with Labcorp's systems and protocols, and practicing patience and empathy with each interaction. New hires are supported through comprehensive training and mentorship, and there are clear escalation pathways for particularly difficult or technical questions, ensuring employees feel confident and supported in their role.

What is the starting pay at Labcorp?

The starting pay for an Entry Level Labcorp Customer Service position typically ranges from $14 to $17 per hour, depending on location and experience. This role often involves basic customer interactions and data entry, with opportunities for pay increases with experience and performance.
What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Entry Level Labcorp Customer Service jobs? States with the most job openings for Entry Level Labcorp Customer Service jobs include:
Entry Level Labcorp Customer Service jobs near you
Senior Medical Courier

Senior Medical Courier

Labcorp

Kingston, NY • On-site

$17.75 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,105 frontline employees who took The Breakroom Quiz

78th of 103 rated laboratories

Job description

LabCorp is seeking a Courier II to join our team in Kingston, New York
Sign On Bonus: This position includes a $1,000 Sign-On Bonus! (External candidates only)
Work Schedule: Monday - Friday 2:00pm - 10:30pm; ability to cover 1st and 3rd shift and weekends as needed
Job Responsibilities:
  • Act as a floater for the logistics team providing as needed coverage for various routes
  • Provide on route training for new couriers/drivers
  • Assist with dispatch and pickups when needed
  • Load all necessary suppliers needed for the daily pickups
  • Complete daily pick up schedule in a timely manner
  • Deliver all daily picks to your branch at the end of your shift
  • Handle all specimens and lab samples in safe and efficient manner
  • Safely operate company vehicle and obey all traffic laws
  • Utilize handheld electronic device to manage daily picks up
  • Work directly with dispatcher for additional pick-ups as needed
  • Evaluate traffic patterns, alternative routes and weather conditions as needed

Minimum Qualifications:
  • 3+ years previous driver/courier experience
  • Must have a Valid Driver's License
  • Must be at least 21 years' old

Preferred Qualifications:
  • High School Diploma or equivalent
  • Customer service experience

Additional Job Standards:
  • Very punctual and strong time management skills
  • Strong attention to detail and organizational skills
  • Ability to problem solve customer issues
  • Ability to lift up to 50 lbs.
  • Ability to meet the physical demands of the position

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
LabCorp seeking a Sr. Service Representative to join our team in Kingston, New York. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.
Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.
**Pay Range: $17.75 - $20.00 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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