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Urgently Hiring Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Customer Service Support Representative

Burlington, NC · On-site

$14.25 - $18.25/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Resolve routine customer requests with products or services via inbound, outbound calls, or the ...

Labcorp

Customer Service Support Representative

Burlington, NC · On-site

$14.25 - $18.25/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Resolve routine customer requests with products or services via inbound, outbound calls, or the ...

Right at Home

Caregiver Urgently Hiring

Mamaroneck, NY · On-site

$19.65/hr

Right at Home Westchester is urgently hiring caregivers to join our fast-growing team! We are ... We service Westchester County and the Bronx and are looking for local residents. Caregiver Salary ...

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How much do urgently hiring labcorp customer service jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for urgently hiring labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Labcorp Customer Service Representative do?

A Labcorp Customer Service Representative assists patients, healthcare providers, and clients by answering questions, resolving issues, and providing information about Labcorp's laboratory services. Their responsibilities include handling phone calls, scheduling appointments, processing test orders, and ensuring accurate communication between patients and the laboratory. They play a crucial role in ensuring a positive customer experience and supporting the overall operations of Labcorp.

What is the difference between Urgently Hiring Labcorp Customer Service vs Labcorp Patient Service Representative?

AspectLabcorp Customer ServiceLabcorp Patient Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; phlebotomy certification often preferred
Work EnvironmentCall centers, office settings, or remoteLaboratory clinics, patient sites, or mobile locations
Employer & Industry UsageCustomer support for lab servicesDirect patient interaction and specimen collection

While both roles involve working within Labcorp, Customer Service focuses on assisting clients via calls and support, whereas Patient Service Representatives engage directly with patients, often performing specimen collection. The main difference lies in the level of patient interaction and required certifications.

What are some common challenges faced by Labcorp Customer Service representatives, and how are they typically addressed?

Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with complex billing or test result inquiries, and managing sensitive health information in compliance with privacy regulations. To address these, representatives receive thorough training on Labcorp's systems and procedures, work within a supportive team structure, and have access to knowledge bases and escalation protocols for difficult issues. Collaboration with laboratory staff and other departments ensures that customer concerns are resolved efficiently and accurately.

What are the key skills and qualifications needed to thrive as a Labcorp Customer Service representative, and why are they important?

To thrive as a Labcorp Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Patience, active listening, and a customer-focused attitude help individuals excel in handling inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, efficient issue resolution, and upholding Labcorp's reputation for quality service.
What cities are hiring for Urgently Hiring Labcorp Customer Service jobs? Cities with the most Urgently Hiring Labcorp Customer Service job openings:
What are the most commonly searched types of Labcorp Customer Service jobs? The most popular types of Labcorp Customer Service jobs are:
What states have the most Urgently Hiring Labcorp Customer Service jobs? States with the most job openings for Urgently Hiring Labcorp Customer Service jobs include:
Urgently Hiring Labcorp Customer Service jobs near you
Full-Time Customer Service Representative (Urgently Hiring)

Full-Time Customer Service Representative (Urgently Hiring)

MCI Careers

Killeen, TX

$14.50 - $19.75/hr

Full-time

Posted 10 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Do you enjoy helping customers and creating positive experiences? We're hiring a Full-Time Customer Service Representative to provide exceptional support and ensure every customer receives professional, friendly service.

This is a great opportunity for individuals who enjoy working with people, solving problems, and making a difference every day.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:
  • Assist customers by phone, email, or chat.
  • Respond to customer inquiries accurately and efficiently.
  • Resolve customer concerns with professionalism and empathy.
  • Maintain detailed and accurate customer records.
  • Process requests and follow established procedures.
  • Meet quality and productivity goals.
  • Work collaboratively with internal teams to resolve customer issues.
  • Deliver an exceptional customer experience with every interaction.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older.
  • High school diploma or GED required.
  • Fluent in English.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and active listening abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Previous customer service experience is an advantage but not required.
Nice to Have
  • Previous outbound sales experience.
  • Call center sales experience.
  • Experience meeting sales quotas.
  • CRM software experience.
  • Upselling or cross-selling experience.
  • Bilingual or multilingual skills.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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