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Urgently Hiring Labcorp Customer Service Jobs (NOW HIRING)

Labcorp

Lead Programmer

Burlington, NC · On-site

These population analytics tools play an important role in Labcorp's service offering, ensuring differentiation and long-term customer retention. All job offers will bebased on a candidate's skills ...

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Urgently Hiring Labcorp Customer Service information

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How much do urgently hiring labcorp customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for urgently hiring labcorp customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Labcorp Customer Service representative do?

A Labcorp Customer Service Representative assists patients, healthcare providers, and clients by answering questions, resolving issues, and providing information about Labcorp's laboratory services. Their responsibilities include handling phone calls, scheduling appointments, processing test orders, and ensuring accurate communication between patients and the laboratory. They play a crucial role in ensuring a positive customer experience and supporting the overall operations of Labcorp.

What is the difference between Urgently Hiring Labcorp Customer Service vs Labcorp Patient Service Representative?

AspectLabcorp Customer ServiceLabcorp Patient Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; phlebotomy certification often preferred
Work EnvironmentCall centers, office settings, or remoteLaboratory clinics, patient sites, or mobile locations
Employer & Industry UsageCustomer support for lab servicesDirect patient interaction and specimen collection

While both roles involve working within Labcorp, Customer Service focuses on assisting clients via calls and support, whereas Patient Service Representatives engage directly with patients, often performing specimen collection. The main difference lies in the level of patient interaction and required certifications.

What are some common challenges faced by Labcorp Customer Service representatives, and how are they typically addressed?

Labcorp Customer Service representatives often encounter challenges such as handling high call volumes, assisting patients with complex billing or test result inquiries, and managing sensitive health information in compliance with privacy regulations. To address these, representatives receive thorough training on Labcorp's systems and procedures, work within a supportive team structure, and have access to knowledge bases and escalation protocols for difficult issues. Collaboration with laboratory staff and other departments ensures that customer concerns are resolved efficiently and accurately.

What are the key skills and qualifications needed to thrive as a Labcorp Customer Service representative?

To thrive as a Labcorp Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Patience, active listening, and a customer-focused attitude help individuals excel in handling inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, efficient issue resolution, and upholding Labcorp's reputation for quality service.
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Urgently Hiring Labcorp Customer Service jobs near you

Service Champion - Urgently Hiring

Taco Bell-Roanoke

Roanoke, AL

$14/hr

Full-time

Posted 13 days ago

Job description

Hiring up to $14 per hour for talented Service Champions! You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. You enjoy serving others with a “Here to Serve” attitude. You enjoy being around people and providing friendly, accurate service to customers, fellow team members and leaders. Key responsibilities include working the restaurant drive-thru, taking and ringing up customer orders, and handling multiple payment methods. You’ll also prepare and store food ingredients and beverage orders, check to make sure they’re correct, package products, and maintain a clean, safe work and dining environment. Key Behaviors - Being friendly and helpful to customers and co-workers - Meeting customer needs and taking steps to solve food or service issues - Working well with other team members and accepting coaching from the leadership team - Having a clean and tidy appearance and good work habits - Communicating with customers, fellow team members, and leaders in a positive manner

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