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Labcorp Customer Service Jobs in Chicago, IL (NOW HIRING)

Labcorp

Phlebotomist

Chicago, IL · On-site

$17.75 - $24/hr

... Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a Patient Service Center or Client office. In this role you will provide exceptional customer ...

Labcorp

Phlebotomist

Chicago, IL

$17.75 - $24/hr

... Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a Patient Service Center or Client office. In this role you will provide exceptional customer ...

Labcorp

Phlebotomist

Chicago, IL

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

IOP - Phlebotomist Rover

Chicago, IL · On-site

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Chicago, IL

$17.75 - $24/hr

... Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a Patient Service Center or Client office. In this role you will provide exceptional customer ...

Labcorp

Phlebotomist

Merrillville, IN · On-site

$16.75 - $20.75/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Chicago, IL · On-site

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Skokie, IL · On-site

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Skokie, IL

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist- Bilingual English/Spanish

Aurora, IL · On-site

$17.75 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Chicago, IL · On-site

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Wheeling, IL · On-site

$17.75 - $24/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

PST - Phlebotomist

Chicago, IL · On-site

$17.50 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Wheeling, IL

$17.75 - $24/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Addison, IL · On-site

$17.75 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Chicago, IL · On-site

$17.75 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Wheeling, IL · On-site

$17.75 - $24/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Addison, IL · On-site

$17.75 - $24.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Wheeling, IL · On-site

$17.75 - $24/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

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Labcorp Customer Service information

See Chicago, IL salary details

$10

$19

$27

How much do labcorp customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for labcorp customer service in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in Labcorp Customer Service?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What are the most commonly searched types of Labcorp Customer Service jobs in Chicago, IL? The most popular types of Labcorp Customer Service jobs in Chicago, IL are:
What job categories do people searching Labcorp Customer Service jobs in Chicago, IL look for? The top searched job categories for Labcorp Customer Service jobs in Chicago, IL are:
Labcorp Customer Service jobs near you
Infographic showing various Labcorp Customer Service job openings in Chicago, IL as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Phlebotomist

Labcorp

Chicago, IL • On-site

$17.75 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,138 frontline employees who took The Breakroom Quiz

98th of 120 rated laboratories

Job description

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.
Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorp is seeking a Phlebotomist to join our team at Union Health Services at 1634 W. Polk St, Chicago, IL
Work Schedule: Monday - Friday 7:00am - 5:00pm and rotating Saturdays 8:00am-4:00pm (start time can vary)
Job Responsibilities:
  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests etc.
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments as necessary
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients
  • Administrative and clerical duties as necessary
  • Travel to additional sites when needed

Minimum Qualifications:
  • High school diploma or equivalent
  • Phlebotomy certification or completed training program or 3 months or more experience as a phlebotomist

Preferred Qualifications:
  • 1 year or more of phlebotomy experience

Additional Job Standards:
  • In lieu of work experience, a Phlebotomy certification or completed training program must come from an accredited agency
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision
  • Reliable transportation
  • Flexibility to work overtime as needed
  • Able to pass a standardized color blindness test

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a Phlebotomist to work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
**Pay Range: $17.75 - $24.00 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data
Benefits: This position is covered under a collective bargaining agreement with Local 25 SEIU. Under the agreement, employees are eligible for 8 Holidays, 5 personal days, up to 9 vacation days and 12 days of sick leave. In addition, employees receive pension, medical, dental, vision and disability benefits through the SEIU Pension and Welfare Plans.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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