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Labcorp Customer Service Jobs in Philadelphia, PA

Service Representative/Medical Courier

Bristol, PA · On-site

$15.50 - $19.50/hr

Labcorp is a global leader in laboratory services, providing the insights and answers that help ... Ability to problem solve customer issues * Able to lift up to 50 lbs. * Valid Driver's License and ...

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

King Of Prussia, PA · On-site

$17 - $21.25/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Jenkintown, PA

$16.75 - $21/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Royersford, PA · On-site

$16.75 - $21/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist-BILINGUAL

Philadelphia, PA · On-site

$17.25 - $21.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist- BILINGUAL

Norristown, PA · On-site

$16.25 - $20.25/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Norristown, PA · On-site

$16.25 - $20.25/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist-BILINGUAL

Philadelphia, PA · On-site

$16.25 - $20.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist - ROVER (part-time)

Philadelphia, PA · On-site

$17.25 - $21.50/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

New

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist- BILINGUAL

Norristown, PA

$16.25 - $20.25/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist

Norristown, PA · On-site

$16.25 - $20.25/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist (per-diem)

Cherry Hill, NJ · On-site

$17.75 - $24/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Phlebotomist (per-diem)

Turnersville, NJ · On-site

$17.75 - $24/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

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Labcorp Customer Service information

See Philadelphia, PA salary details

$9

$17

$25

How much do labcorp customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for labcorp customer service in Philadelphia, PA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are the key skills and qualifications needed to thrive in Labcorp Customer Service?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the most commonly searched types of Labcorp Customer Service jobs in Philadelphia, PA?

The most popular types of Labcorp Customer Service jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Labcorp Customer Service jobs?

Cities near Philadelphia, PA with the most Labcorp Customer Service job openings:

Infographic showing various Labcorp Customer Service job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,366 per year, or $18 per hour.

Service Representative/Medical Courier

Labcorp

Norristown, PA • On-site

$17.75 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,152 frontline employees who took The Breakroom Quiz

95th of 120 rated laboratories


Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.


Courier I

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Courier to join our team in Norristown, PA

Work Schedule: Monday - Friday 2:00pm - 10:30pm plus weekend and holidays as needed

Job Responsibilities:

  • Load all necessary suppliers needed for the daily pickups

  • Complete daily pick up schedule in a timely manner

  • Deliver all daily picks to your branch at the end of your shift

  • Handle all specimens and lab samples in a safe and efficient manner

  • Safely operate a company vehicle and obey all traffic laws

  • Utilize handheld electronic device to manage daily picks up

  • Work directly with the dispatcher for additional pick-ups as needed

  • Evaluate traffic patterns, alternative routes, and weather conditions as needed

Minimum Qualifications:

  • No education or experience required

Preferred Qualifications:

  • High School Diploma or GED or equivalent

  • 1 or more years of driver or courier experience

  • 1 or more of years customer service experience

Additional Job Standards:

  • Very punctual with strong time management skills

  • Strong attention to detail and organizational skills

  • Ability to problem solve customer issues

  • Able to lift up to 50 lbs.

  • Valid Driver's License and clean driving record

  • Be at least 21 years' old

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Courier will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients.

Included with this position is a company vehicle to use for the route. In addition, for only $125 per month, you will have the option of taking this vehicle home with you and using it for personal use.

**Pay Range: $17.75-22 per hour

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.


We encourage all to apply

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