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Labcorp Customer Service Jobs in Virginia (NOW HIRING)

Labcorp

Service Representative Team Lead

Richmond, VA · On-site

$18 - $26/hr

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives." **Pay Range ...

Labcorp

Service Rep

Chesapeake, VA · On-site

$17.75 - $26.12/hr

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role ... Ability to problem solve customer issues * Able to lift up to 50 lbs. * Valid Driver's License and ...

Labcorp

Service Representative Team Lead

Richmond, VA

$18 - $26/hr

In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives." **Pay Range ...

Labcorp

Service Rep

Chesapeake, VA

$17.75 - $26.12/hr

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role ... Ability to problem solve customer issues * Able to lift up to 50 lbs. * Valid Driver's License and ...

Labcorp

Phlebotomist

Petersburg, VA

$17.75 - $27.69/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at our PSC . In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist

Chesapeake, VA · On-site

$16.50 - $20.75/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Richmond, VA

$17.75 - $27.69/hr

... for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at a client site . In this role you will provide exceptional customer service, perform ...

Labcorp

Phlebotomist

Springfield, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Key Account Executive - Richmond, VA

Richmond, VA · On-site

$63K - $75K/yr

Act as a liaison between the client and the Labcorp operations team in relation to client needs * Provide ongoing service and problem resolution to customer base * Ensure customer retention by ...

Labcorp

Phlebotomist

Petersburg, VA · On-site

$17.75 - $27.69/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at our PSC In this role you will provide exceptional customer service, perform skilled ...

Labcorp

Phlebotomist

Chesapeake, VA

$14.75 - $18.50/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomy

Virginia Beach, VA · On-site

$17.75 - $27.69/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Springfield, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Roanoke, VA

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Salem, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Alexandria, VA · On-site

$17.75 - $26/hr

... service, then Labcorp could be a great next career step! Phlebotomist will work in either a Patient Service Center or Client office. In this role you will provide exceptional customer service ...

Labcorp

Phlebotomist

Chesapeake, VA

$17.75 - $27.69/hr

Exceptional customer service * Strong communication skills; both written and verbal * Ability to work independently or in a team environment * Comfortable working under minimal supervision At Labcorp ...

Labcorp

Phlebotomist

Abingdon, VA

$17.75 - $27.69/hr

... service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at our client site . In this role you will provide exceptional customer service, perform ...

Labcorp

Phlebotomist

Montross, VA

$17.75 - $27.69/hr

... for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at a client site. In this role you will provide exceptional customer service, perform ...

Labcorp

Phlebotomist

Montross, VA · On-site

$17.75 - $27.69/hr

... for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work at a client site. In this role you will provide exceptional customer service, perform ...

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Labcorp Customer Service information

See Virginia salary details

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$26

How much do labcorp customer service jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for labcorp customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Labcorp Customer Service job?

A Labcorp Customer Service job involves assisting patients, healthcare providers, and clients with inquiries about test orders, results, billing, and appointment scheduling. Representatives handle phone calls, emails, and other forms of communication to provide support and resolve issues. Strong customer service skills, attention to detail, and knowledge of Labcorp services are essential. Employees may also work with internal departments to ensure accurate and timely responses.

What are some common challenges faced by Labcorp Customer Service representatives, and how can they be managed?

Labcorp Customer Service representatives often handle sensitive health-related inquiries and must manage high call volumes, which can be challenging, especially during peak hours. Maintaining accuracy and professionalism while providing timely responses is essential, as the information given impacts patient care and satisfaction. Building strong product knowledge and leaning on team support are effective strategies for managing stress and complex cases. Continuous training and clear communication channels with both customers and internal Labcorp departments help representatives navigate these challenges successfully.

What are the key skills and qualifications needed to thrive in the Labcorp Customer Service position, and why are they important?

To succeed as a Labcorp Customer Service representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, data entry systems, and Labcorp's internal platforms is often required. Excellent problem-solving abilities, patience, and a calm demeanor are standout soft skills in this position. These abilities are crucial for providing accurate information, efficiently resolving customer concerns, and ensuring a positive experience for patients and clients.

What are the most commonly searched types of Labcorp Customer Service jobs in Virginia? The most popular types of Labcorp Customer Service jobs in Virginia are:
What job categories do people searching Labcorp Customer Service jobs in Virginia look for? The top searched job categories for Labcorp Customer Service jobs in Virginia are:
What cities in Virginia are hiring for Labcorp Customer Service jobs? Cities in Virginia with the most Labcorp Customer Service job openings:
Labcorp Customer Service jobs near you
Infographic showing various Labcorp Customer Service job openings in Virginia as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.
Service Representative Team Lead

Service Representative Team Lead

Labcorp

Richmond, VA • On-site

$18 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,126 frontline employees who took The Breakroom Quiz

84th of 105 rated laboratories

Job description

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.
Labcorp is seeking a Logistics Team Lead to join our team in Richmond, VA
Work Schedule: Monday - Friday, 1:00pm - 9:30pm with rotating weekends but as a Team Leader you must have the flexibility to work other shifts as needed including "on call" time.
Job Responsibilities:
  • Assist logistics supervisor with day to day operations and special projects
  • Coordinate and assign work to the logistics team to ensure proper coverage
  • Ensure all drivers are prepared for their shifts with the necessary supplies
  • Work with dispatcher to provide alternate routes when needed
  • Research, troubleshoot and follow up on internal and external customer inquiries and issues
  • Train new hires and provide on-going training and support to the team
  • Generate and review daily/weekly reports and escalate any issues to leadership
  • Update routes in the database and reconcile route logs on a consistent basis
  • Ensure all equipment and handheld electronic devices are working properly
  • Serve as back-up driver when needed and perform dispatch duties as required
  • Perform administrative and clerical duties as needed

Minimum Qualifications:
  • High School Diploma or GED or equivalent
  • 3 years or more experience as a driver or courier

Additional Job Standards:
  • Excellent critical thinking skills and the ability to prioritize and multi-task
  • Strong attention to detail and organizational skills
  • Basic computer skills with proficiency in Microsoft Office
  • Ability to handle the physical demands of the position
  • Comfortable with handling lab specimens when needed
  • Valid Driver's License and clean driving record
  • Be at least 21 years' old

Are you an experienced Courier/Driver and looking for a leadership opportunity? Are you detail oriented, process focused, and enjoy leading others? Are you looking for an industry leading company that offers growth and stability?
In this position, you will work in a fast paced, customer focused, and challenging environment, and will be a part of our overall mission at LabCorp: "Improving Health, Improving Lives."
**Pay Range: $18.00 - $26.00 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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