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L3 Jobs (NOW HIRING)

SysMind Tech

Teamcenter L3 Support

Cincinnati, OH · On-site

Teamcenter L3 Enable Skills-Based Hiring No Can we use Freelancer? Additional Details * Global Grade : C * Can we use Freelancer? : No * Named Job Posting? (if Yes - needs to be approved by SCSC)

Wipro Limited

DEVELOPER L3(CONTRACT)

Orlando, WV · On-site

DEVELOPER L3(CONTRACT) City: Orlando State/Province: Florida Posting Start Date: 8/28/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company ...

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L3 information

What is an L3?

L3 typically refers to a 'Level 3' position within a company's job leveling system, especially in technology firms. It often indicates an entry-level or early-career role, such as a software engineer who has some professional experience but is not yet at a senior or specialized level. The responsibilities usually include writing code, fixing bugs, and collaborating with other team members under guidance. Exact duties and requirements can vary by company, but L3 roles generally serve as a foundation for further professional growth.

What skills and qualifications are needed to thrive as an L3?

To thrive as a Level 3 IT Support Technician, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and usually industry certifications like CompTIA, Microsoft, or Cisco credentials. Familiarity with ticketing systems, remote management tools, and enterprise-level hardware and software is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for resolving complex technical issues efficiently and ensuring minimal disruption to business operations.

What are common challenges faced by L3 support engineers, and how can they manage them?

L3 support engineers often handle the most complex and unresolved technical issues that have been escalated from lower support tiers. A common challenge is diagnosing problems that do not have straightforward solutions, frequently requiring in-depth analysis and collaboration with development teams. Effective management of these situations involves strong troubleshooting skills, clear communication with stakeholders, and maintaining detailed documentation. Building strong relationships with other technical teams and staying updated on product changes are also crucial for success in this role.

What is the difference between L3 vs Network Technician?

AspectL3Network Technician
Required CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networksOffice, on-site client locations
Employer & Industry UsageIT service providers, large corporationsTelecom, IT support companies

Both L3 and Network Technicians often hold similar certifications and work in network environments. L3 roles typically involve advanced troubleshooting, network design, and configuration, often within larger organizations or data centers. Network Technicians focus on installation, maintenance, and basic troubleshooting. While their skills overlap, L3 positions usually require more experience and deeper technical knowledge, making them suitable for more complex network tasks.

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What states have the most L3 jobs?

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What job categories do people searching L3 jobs look for?

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L3 jobs near you
Infographic showing various L3 job openings in the United States as of September 2026, with employment types broken down into 88% Full Time, 1% Part Time, 10% Contract, and 1% Nights. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution.

L3 TechOps

Seattle, WA • On-site

Talent Software Services
See more jobs at Talent Software Servicesexternal

Other

Posted 11 days ago

Job description

Application Support Engineer

The Application Support Engineer serves as the highest level of operational support for enterprise applications, retail technology platforms, and payment systems. This role is responsible for investigating and resolving complex technical issues escalated from support teams, performing root cause analysis, driving permanent corrective actions, and improving overall platform reliability. The engineer acts as a technical subject matter expert (SME), partnering with application, infrastructure, network, and development teams to ensure the stability, availability, and performance of business-critical services.

Key Technical Skills
  • Point of Sale (POS) systems and Retail Payment Systems
  • Support and troubleshooting of peripherals such as printers, scanners, and cash drawers
  • PowerShell scripting
  • Strong understanding of Windows OS internals (storage/HDDs, RAID, memory, performance troubleshooting)
  • ServiceNow or a similar ITSM platform

Candidates with hands-on experience supporting retail store environments and troubleshooting POS infrastructure at the L3 level would be highly preferred.

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