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L3 Jobs in Boston, MA (NOW HIRING)

ConfigUSA

AV Engineers - L3 / Specialist

Boston, MA · On-site

AV Engineers - L3 / Specialist Role Summary: Provides advanced technical expertise for integration, troubleshooting, and support of complRoles & Responsibilities: Support video walls, studios ...

SysMind Tech

MySQL Couchbase L3 DBA

Boston, MA · On-site

$65 - $85/hr

MySQL Couchbase L3 DBA Design multi-region HA with group replication or orchestrators. Plan sharding or partitioning and data lifecycle. Tune buffer pool, redo, and IO patterns. Build useful ...

Wipro Limited

Maufacturing ENGINEER L3

Boston, MA · On-site

$45K - $121K/yr

Maufacturing ENGINEER L3 City: Boston State/Province: Massachusetts Posting Start Date: 8/20/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting ...

Wipro Limited

Fixture Design Engineer L3

Boston, MA · On-site

$45K - $121K/yr

Fixture Design Engineer L3 City: Boston State/Province: Massachusetts Posting Start Date: 8/10/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting ...

PaxeraHealth

Customer Care (L3)- Medical Imaging

Newton, MA · On-site

$18.25 - $23/hr

If yes, you need to consider this role with PaxeraHealth Corp. PaxeraHealth is now hiring a Customer Care L3 Engineer to join our Implementation and Customer Care team. Don't miss out on this great ...

CERES Group

Trade Support CRD

Boston, MA · On-site

Banking, Capital Markets/Asset Management • L2/L3 production support with enhancements for a set of Asset Management Applications o Strong exposure and understanding of ITIL concepts around ...

BCS365

Systems Engineer, Infrastructure II

Rockland, MA

$106K - $125K/yr

Participate in the design, setup and configuration of complex L2/L3 switch infrastructure. * Provide 2nd level support for the entire LAN (Local Area Network). * Contribute to the ongoing development ...

Axon

IT Support Technician V

Boston, MA

$23.25 - $32/hr

Handles the highest-complexity tickets alongside L3 and L4 and maintains overall queue health: monitors aging, stale, and unassigned tickets; assigns and reassigns by complexity and workload.

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L3 information

What is an L3?

L3 typically refers to a 'Level 3' position within a company's job leveling system, especially in technology firms. It often indicates an entry-level or early-career role, such as a software engineer who has some professional experience but is not yet at a senior or specialized level. The responsibilities usually include writing code, fixing bugs, and collaborating with other team members under guidance. Exact duties and requirements can vary by company, but L3 roles generally serve as a foundation for further professional growth.

What skills and qualifications are needed to thrive as an L3?

To thrive as a Level 3 IT Support Technician, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and usually industry certifications like CompTIA, Microsoft, or Cisco credentials. Familiarity with ticketing systems, remote management tools, and enterprise-level hardware and software is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for resolving complex technical issues efficiently and ensuring minimal disruption to business operations.

What are common challenges faced by L3 support engineers, and how can they manage them?

L3 support engineers often handle the most complex and unresolved technical issues that have been escalated from lower support tiers. A common challenge is diagnosing problems that do not have straightforward solutions, frequently requiring in-depth analysis and collaboration with development teams. Effective management of these situations involves strong troubleshooting skills, clear communication with stakeholders, and maintaining detailed documentation. Building strong relationships with other technical teams and staying updated on product changes are also crucial for success in this role.

What is the difference between L3 vs Network Technician?

AspectL3Network Technician
Required CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networksOffice, on-site client locations
Employer & Industry UsageIT service providers, large corporationsTelecom, IT support companies

Both L3 and Network Technicians often hold similar certifications and work in network environments. L3 roles typically involve advanced troubleshooting, network design, and configuration, often within larger organizations or data centers. Network Technicians focus on installation, maintenance, and basic troubleshooting. While their skills overlap, L3 positions usually require more experience and deeper technical knowledge, making them suitable for more complex network tasks.

What are popular job titles related to L3 jobs in Boston, MA?

For L3 jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching L3 jobs in Boston, MA look for?

The top searched job categories for L3 jobs in Boston, MA are:

L3 jobs near you
Infographic showing various L3 job openings in Boston, MA as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

.Net Application Support/Production Support (L2/L3)

Boston, MA • On-site

Saransh Inc
IT Services • 51 - 200 employees
Learn more about Saransh Incexternal

Contractor

Re-posted 26 days ago

Job description

Job Title: .Net Application Support (L2/L3)

Work Location: Boston, MA

Duration: Long Term

Note:  Shift/Work Hours: 2.00 PM – 10.00 PM EST (Should be able work at-least 4 Hours/day in Office for Weekly 3 Days).

Job Description

  • Provide L2/L3 support for .NET and Java-based applications.
  • Troubleshoot and resolve issues in C#, ASP.NET, Java, Spring, Hibernate.
  • Collaborate with development, QA, and DevOps teams.
  • Monitor application health and performance.
  • Perform root cause analysis and implement fixes.
  • Maintain technical documentation and support SLAs.
  • Knowledge on Operating systems: Windows, Linux, Unix.                                           
  • Manage and support servers, networks, and virtualization platforms.
  • Troubleshoot hardware, software, and network issues.
  • Implement system upgrades, patches, and backups.
  • Ensure infrastructure security and compliance.
  • Maintain system documentation and performance metrics.

Mandatory Skills:

  • .Net/.Net framework/Java
  • ASP.NET MVC
  • Web API, Spring Boot
  • Restful APIs
  • SQL Server, Oracle
  • GIT
  • PowerShell, Bash
  • VMware