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L3 Jobs (NOW HIRING)

Noblesoft Technologies

L3 SME &ndash

San Francisco, CA · On-site

$168K/yr

L3 Subject Matter Expert - Delinea & HashiCorp Job Level: Senior / Specialist Experience: 7-12+ years (minimum 3-5 years hands‑on with Delinea + 3-5 years with HashiCorp) Role Summary We are ...

ClifyX

Security Services L3

Newark, NJ · On-site

Security Services L3 Newark, NJ Contract & Fulltime Role: Security Services L3 Fulltime: $100,000 - $110,000 / Annum Contract: $65 - $75 Required Skill: IBM Security Access Manager of Identity and ...

Sarian, Inc.

L3 Production support

Plano, TX · On-site

L3 Production support with application monitoring tool knowledge * L3 Production Services Lead able to work independently and drive resolution of complex issues. * Strong analytical skills required ...

Noblesoft Technologies

Windows Imaging L3

Atlanta, GA · On-site

Windows Imaging L3 Location: Atlanta GA Job type: Contract Required Skills: * The Imaging L3 role requires advanced technical expertise and hands-on experience with SCCM/MECM and Intune in enterprise ...

Shaarpro

L3 White Glove Desktop Support

Irvine, CA · On-site

L3 White Glove Desktop SupportIntroduction: The L3 White Glove Desktop Support role is a key position within our organization, providing top-tier support to executive and VIP stakeholders. This role ...

krg technology inc

Backup (L2 / L3)

Cincinnati, OH

Company Description shijo KRG Technologies, Inc., shijo(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct: 661-310-0202 Backup (L2 / L3) History with solid resources like ...

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L3 information

What is an L3?

L3 typically refers to a 'Level 3' position within a company's job leveling system, especially in technology firms. It often indicates an entry-level or early-career role, such as a software engineer who has some professional experience but is not yet at a senior or specialized level. The responsibilities usually include writing code, fixing bugs, and collaborating with other team members under guidance. Exact duties and requirements can vary by company, but L3 roles generally serve as a foundation for further professional growth.

What skills and qualifications are needed to thrive as an L3?

To thrive as a Level 3 IT Support Technician, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and usually industry certifications like CompTIA, Microsoft, or Cisco credentials. Familiarity with ticketing systems, remote management tools, and enterprise-level hardware and software is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for resolving complex technical issues efficiently and ensuring minimal disruption to business operations.

What are common challenges faced by L3 support engineers, and how can they manage them?

L3 support engineers often handle the most complex and unresolved technical issues that have been escalated from lower support tiers. A common challenge is diagnosing problems that do not have straightforward solutions, frequently requiring in-depth analysis and collaboration with development teams. Effective management of these situations involves strong troubleshooting skills, clear communication with stakeholders, and maintaining detailed documentation. Building strong relationships with other technical teams and staying updated on product changes are also crucial for success in this role.

What is the difference between L3 vs Network Technician?

AspectL3Network Technician
Required CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networksOffice, on-site client locations
Employer & Industry UsageIT service providers, large corporationsTelecom, IT support companies

Both L3 and Network Technicians often hold similar certifications and work in network environments. L3 roles typically involve advanced troubleshooting, network design, and configuration, often within larger organizations or data centers. Network Technicians focus on installation, maintenance, and basic troubleshooting. While their skills overlap, L3 positions usually require more experience and deeper technical knowledge, making them suitable for more complex network tasks.

More about L3 jobs

What cities are hiring for L3 jobs?

Cities with the most L3 job openings:

What states have the most L3 jobs?

States with the most job openings for L3 jobs include:

What job categories do people searching L3 jobs look for?

The top searched job categories for L3 jobs are:

L3 jobs near you
Infographic showing various L3 job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 1% Part Time, 11% Contract, and 1% Nights. Highlights an 85% Physical, 9% Hybrid, and 6% Remote job distribution.

Citrix Administrators (L3)

krg technology inc

Cincinnati, OH

Full-time

Re-posted 14 days ago

Job description

Company Description

shijo

KRG Technologies, Inc.,

shijo(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct: 661-310-0202


Job Description

Citrix Administrators (L3)

Experience in an enterprise-level Active Directory environment

Multiple Forest/Child domain support experience desired

Administration of Presentation Server 4.5 on 2003 Server and XenApp 5 or 6 on 2008 Server

Citrix Secure Gateway and Access Gateway with Advanced Access Control

Certification:

Citrix CCA for Presentation Server 4.5 or XenApp 5/6 - Preferred

CCEA for Presentation Server 4.5 or XenApp 5/6 - Desired

Job Description:

L3 - The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:

Citrix farm configuration issues - Zone data collector; XML broker; Web interface (coordinate with external teams as needed); Streaming issues

Advanced server support - Own Citrix issues outside of, or unresolvable by, L2 team skill sets

Client support - Provide recommendations for configuration or other improvements to the environment. Coordinate with Citrix Design team.

Disaster Recovery (DR) - Re-install/configure Citrix after server DR rebuilds/re-imaging when needed. Coordinate with application teams as needed to republish applications

Qualifications

Citrix Administrators (L3)

Experience in an enterprise-level Active Directory environment

Multiple Forest/Child domain support experience desired

Administration of Presentation Server 4.5 on 2003 Server and XenApp 5 or 6 on 2008 Server

Citrix Secure Gateway and Access Gateway with Advanced Access Control

Certification:

Citrix CCA for Presentation Server 4.5 or XenApp 5/6 - Preferred

CCEA for Presentation Server 4.5 or XenApp 5/6 - Desired

Job Description:

L3 - The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:

Citrix farm configuration issues - Zone data collector; XML broker; Web interface (coordinate with external teams as needed); Streaming issues

Advanced server support - Own Citrix issues outside of, or unresolvable by, L2 team skill sets

Client support - Provide recommendations for configuration or other improvements to the environment. Coordinate with Citrix Design team.

Disaster Recovery (DR) - Re-install/configure Citrix after server DR rebuilds/re-imaging when needed. Coordinate with application teams as needed to republish applications

Additional Information

All your information will be kept confidential according to EEO guidelines.

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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