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L3 Jobs in Iowa (NOW HIRING)

Cognizant Technology Solutions

Windows Administrator

Des Moines, IA · On-site

$42.75 - $53.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SCCM/ Intune/ Windows Administrator (L3) Job Location: Hybrid- Des Moines, IA, USA. Please note, this role is not able to offer visa transfer or sponsorship now or in the future a { text-decoration ...

Apex Systems

Site Reliability Engineer - MN, IA, TX

Des Moines, IA · On-site

$69 - $74/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provide L2/L3 support for critical enterprise applications and drive reliability improvements across production environments. * Lead incident, problem, and change management processes, including root ...

TekWissen LLC

Opcenter Senior Modeler

Des Moines, IA · On-site

$70/hr

Support the integration between MES, PLC/SCADA and other L1, L2 & L3 systems. Inbound and Outbound messaging flow. * Work closely with users to troubleshoot issues, and research methods of improving ...

Judge Group, Inc.

Software Engineer

Des Moines, IA · On-site

$68 - $73/hr

Lead L2/L3 production support activities for mission-critical applications and platforms. * Serve as a primary responder and coordinator for incident management, problem management, and change ...

Belcan Government Solutions

Databse Support Engineer

Des Moines, IA · On-site

$95K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role handles complex incidents, performs deep‑dive troubleshooting, executes changes, and collaborates with L3/Engineering teams to ensure high availability, performance, and stability of ...

All JobsL3 JobsL3 Jobs in Iowa

L3 information

See Iowa salary details

$11

$38

$64

How much do l3 jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for l3 in Iowa is $38.80, according to ZipRecruiter salary data. Most workers in this role earn between $27.34 and $50.09 per hour, depending on experience, location, and employer.

What is an L3?

L3 typically refers to a 'Level 3' position within a company's job leveling system, especially in technology firms. It often indicates an entry-level or early-career role, such as a software engineer who has some professional experience but is not yet at a senior or specialized level. The responsibilities usually include writing code, fixing bugs, and collaborating with other team members under guidance. Exact duties and requirements can vary by company, but L3 roles generally serve as a foundation for further professional growth.

What skills and qualifications are needed to thrive as an L3?

To thrive as a Level 3 IT Support Technician, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and usually industry certifications like CompTIA, Microsoft, or Cisco credentials. Familiarity with ticketing systems, remote management tools, and enterprise-level hardware and software is typically required. Strong problem-solving abilities, effective communication, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial for resolving complex technical issues efficiently and ensuring minimal disruption to business operations.

What are common challenges faced by L3 support engineers, and how can they manage them?

L3 support engineers often handle the most complex and unresolved technical issues that have been escalated from lower support tiers. A common challenge is diagnosing problems that do not have straightforward solutions, frequently requiring in-depth analysis and collaboration with development teams. Effective management of these situations involves strong troubleshooting skills, clear communication with stakeholders, and maintaining detailed documentation. Building strong relationships with other technical teams and staying updated on product changes are also crucial for success in this role.

What is the difference between L3 vs Network Technician?

AspectL3Network Technician
Required CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, enterprise networksOffice, on-site client locations
Employer & Industry UsageIT service providers, large corporationsTelecom, IT support companies

Both L3 and Network Technicians often hold similar certifications and work in network environments. L3 roles typically involve advanced troubleshooting, network design, and configuration, often within larger organizations or data centers. Network Technicians focus on installation, maintenance, and basic troubleshooting. While their skills overlap, L3 positions usually require more experience and deeper technical knowledge, making them suitable for more complex network tasks.

What are popular job titles related to L3 jobs in Iowa?

For L3 jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching L3 jobs in Iowa look for?

The top searched job categories for L3 jobs in Iowa are:

L3 jobs near you
Infographic showing various L3 job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 5% Part Time, 9% Contract, and 1% Nights. Highlights an 85% Physical, 9% Hybrid, and 6% Remote job distribution, with an average salary of $80,704 per year, or $38.8 per hour.

SCCM / Intune / Windows Administrator (L3)

Cognizant Technology Solutions

Des Moines, IA • On-site

$49K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Cognizant rating

7.2

Company rating: 7.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

53rd of 72 rated business consultants

Job description

SCCM / Intune / Windows Administrator (L3)
Experience 5-10 Years
Location: Des Moines, IA - Hybrid (3 days work from office)
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Key Responsibilities
Endpoint Management
  • Administer and support Microsoft Intune and SCCM/MECM environments.
  • Manage device enrollment, provisioning, and lifecycle management for corporate endpoints.
  • Implement and maintain Autopilot deployments and modern device management solutions.
  • Configure and manage compliance policies, configuration profiles, and endpoint security policies.

Software Deployment & Patch Management
  • Package, deploy, and maintain enterprise applications using SCCM and Intune.
  • Manage OS and third-party patch deployment across enterprise endpoints.
  • Perform patch compliance reporting and remediation activities.
  • Monitor software distribution and application deployment success rates.
  • Windows Administration
  • Administer and support Windows 10 and Windows 11 environments.
  • Manage operating system upgrades, feature updates, and migration projects.
  • Troubleshoot operating system, performance, and endpoint-related issues.
  • Maintain Windows security baselines and compliance standards.
  • Endpoint Security & Compliance
  • Implement endpoint security controls and vulnerability remediation programs.
  • Work closely with security teams to remediate vulnerabilities within SLA.
  • Support Microsoft Defender, BitLocker, Defender for Endpoint, and related security technologies.
  • Ensure compliance with organizational and regulatory security requirements. Infrastructure & Troubleshooting
  • Diagnose and resolve SCCM client, Intune enrollment, application deployment, and Windows device issues.
  • Perform root cause analysis (RCA) for recurring incidents.
  • Support enterprise endpoint infrastructure, distribution points, and management points.
  • Handle escalations and provide L3 technical support.

Automation & Reporting
  • Develop PowerShell scripts for administration and automation.
  • Generate operational dashboards, compliance reports, and executive status reports.
  • Monitor endpoint health and service performance metrics.

Documentation & Governance
  • Maintain operational runbooks, SOPs, and technical documentation.
  • Support audit requests and compliance reviews.
  • Participate in change, incident, problem, and release management processes.

Required Technical Skills
Endpoint Management
  • Microsoft Endpoint Configuration Manager (SCCM/MECM)
  • Microsoft Intune
  • Microsoft Endpoint Manager
  • Windows Autopilot
  • Co-Management

Windows Administration
  • Windows 10 / Windows 11 Administration
  • Active Directory
  • Group Policy Administration
  • Windows Security & Hardening

Security & Compliance
  • Microsoft Defender for Endpoint
  • BitLocker
  • Endpoint Security Policies
  • Vulnerability Remediation

Scripting & Automation
  • PowerShell
  • Windows Automation Scripts

ITSM & Operations
  • ServiceNow / ITSM Platforms
  • Incident, Change & Problem Management
  • Root Cause Analysis (RCA)

Preferred Skills
  • Azure AD / Entra ID
  • Microsoft 365 Administration
  • Windows Virtual Desktop / Azure Virtual Desktop
  • Cloud device management
  • Endpoint Analytics
  • Zero Trust Security Concepts

Key Competencies
  • Strong troubleshooting and problem-solving skills
  • Customer-focused service orientation
  • Excellent communication and stakeholder management
  • Ability to work in a 24x7 managed services environment
  • Experience working within SLAs and governance processes

Applications will be accepted until 8/31/2026
The annual salary for this position is between $49,001- $92,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and is subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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