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L2 Production Support Jobs (NOW HIRING)

Synechron

Production support Engineer

Hopkins, MN · On-site

$42.75 - $55.75/hr

We are looking for an L2 Production Support Engineer to join our team in Hopkins, MN , and candidates must be able to work 3 or more days per week onsite .The ideal candidate will be responsible for ...

Spruce Infotech Inc

Production support

New York, NY

$18.75 - $23.50/hr

Experience of Mule AnyPointStudio runtime 3.6.1 ii. Experience of Mulesoft On-Premise/Cloudhub and deployments iii. L1/L2/L3 Production Support project experience iv. Need to run triage calls with ...

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How much do l2 production support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for l2 production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

How much do L2 support engineers make in the US?

L2 support engineers in the US typically earn between $60,000 and $90,000 annually, depending on experience, location, and industry. They often require strong troubleshooting skills, knowledge of support tools, and relevant certifications to qualify for higher salaries.

What is L2 production support?

L2 production support is a technical role responsible for resolving complex issues in live systems that cannot be handled by L1 support. It involves analyzing logs, troubleshooting problems, and coordinating with development teams to ensure system stability and performance, often requiring knowledge of monitoring tools and scripting skills.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include specialized roles such as senior consultants, high-level project managers, or certain freelance professionals with in-demand skills like software development, finance, or consulting. These positions often require extensive experience, certifications, or expertise, and may involve contract or freelance work with flexible schedules.

Is L2 support good for career?

L2 Production Support is a valuable role that provides technical troubleshooting and issue resolution skills, often serving as a stepping stone to higher support or technical positions. It helps develop problem-solving, communication, and familiarity with tools like ticketing systems and monitoring software, which can support career growth in IT or technical fields.

What does a typical day look like for someone in an L2 Production Support role?

A typical day in an L2 Production Support role involves monitoring application health, responding to incident tickets, and performing root cause analysis for any technical issues that arise. You will frequently collaborate with L1 support to address escalated problems and coordinate with development or infrastructure teams to resolve complex or persistent issues. Proactive tasks may include system checks, running scripts for routine maintenance, and updating documentation as fixes or changes are implemented. The role is dynamic and often fast-paced, providing exposure to a broad range of technologies while building strong problem-solving skills.

What is an L2 Production Support job?

An L2 Production Support job involves troubleshooting and resolving technical issues in a production environment. L2 support handles incidents that require deeper analysis than L1 support, such as application errors, system failures, or database issues. They work closely with development and infrastructure teams to diagnose problems, implement fixes, and ensure system stability. Additionally, they may participate in root cause analysis, automation, and process improvements to enhance system reliability.

What are the key skills and qualifications needed to thrive in the L2 Production Support position, and why are they important?

To thrive as an L2 Production Support professional, you need strong troubleshooting skills, a solid understanding of application architecture, and experience in incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Splunk, AppDynamics), ticketing systems (like ServiceNow or JIRA), and scripting languages is highly valuable, and certifications in ITIL or related frameworks are often beneficial. Outstanding communication, stress management, and teamwork abilities set top performers apart in this high-stakes environment. These skills are critical for minimizing system downtime and ensuring seamless support for both technical teams and business users.

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L2 Production Support jobs near you

L2 Production Support Consultant- Onsite Role

Qualis1 Inc

Omaha, NE • On-site

Contractor

Posted 12 days ago

Job description

Role: L2 Production support

Location: Omaha, NE, Frisco, TX and Berkeley Heights, NJ onsite

Duration: 6+ months

Must Have: Kafka, Ab-Initio and Cognos

Description:

Need L2 production support consultant with 2+ years of splunk , Grafana , Dynatrace, red hat open shift, Hadoop, Oracle etc.
Must Have: Kafka, Ab-Initio and Cognos