Role: L2 Production support Location: Omaha, NE, Frisco, TX and Berkeley Heights, NJ onsite Duration : 6+ months Must Have: Kafka, Ab-Initio and Cognos Description: Need L2 production support ...
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Role: L2 Production support Location: Omaha, NE, Frisco, TX and Berkeley Heights, NJ onsite Duration : 6+ months Must Have: Kafka, Ab-Initio and Cognos Description: Need L2 production support ...
Net with L2 Production Support. Location - Raleigh, NC Bill Rate - $44/Hour. Nice to have skills - Splunk and other Monitoring tolls. Must have skills - .NET/SQL Additional Information Akash Singh ...
Net with L2 Production Support. Location - Raleigh, NC Bill Rate - $44/Hour. Nice to have skills - Splunk and other Monitoring tolls. Must have skills - .NET/SQL Additional Information Akash Singh ...
Production Support
Minneapolis, MN · On-site
Production Support Location : Dallas, TX/Minneapolis, MN(Onsite) JD: * Must be familiar with L2 production support process. * Good experience in basic Unix commands, some bit of shell scripting.
Production Support
Minneapolis, MN · On-site
Production Support Location : Dallas, TX/Minneapolis, MN(Onsite) JD: * Must be familiar with L2 production support process. * Good experience in basic Unix commands, some bit of shell scripting.
Production Support
$43 - $56/hr
L2 Production Support: • Experience as a L2 support engineer • ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt • Hands-on experience in SQL (Pl/SQL), Unix and Shell ...
Production Support
$43 - $56/hr
L2 Production Support: • Experience as a L2 support engineer • ITIL Process experience with Service Mgmt., Knowledge Mgmt., Incident Mgmt • Hands-on experience in SQL (Pl/SQL), Unix and Shell ...
Provide L2 functional support for Zycus applications including: * iSupplier * iContract * iSource ... Liaise with Zycus Product Support for unresolved issues or product-level defects. Documentation ...
Provide L2 functional support for Zycus applications including: * iSupplier * iContract * iSource ... Liaise with Zycus Product Support for unresolved issues or product-level defects. Documentation ...
The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. * The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM ...
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The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. * The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM ...
Solid L2 production support experience with enterprise distributed applications. Strong experience with at-least any two Kafka, Cognos and Abnitio. Experience supporting or working actively on Red ...
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Solid L2 production support experience with enterprise distributed applications. Strong experience with at-least any two Kafka, Cognos and Abnitio. Experience supporting or working actively on Red ...
Production Support L1/L2
$41.75 - $54.50/hr
L1/L2 support personnel with experience in Utilities technology landscape(ADMS support, OMS, CIS ... The ideal candidates will provide production support, incident management, and system monitoring to ...
Production Support L1/L2
$41.75 - $54.50/hr
L1/L2 support personnel with experience in Utilities technology landscape(ADMS support, OMS, CIS ... The ideal candidates will provide production support, incident management, and system monitoring to ...
Mainframe Admin(Production Support) Work Location: Columbus, OH Duration: Long Term Brief Description: The Mainframe Engineer III candidate must have experience in one or more of the following ...
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Mainframe Admin(Production Support) Work Location: Columbus, OH Duration: Long Term Brief Description: The Mainframe Engineer III candidate must have experience in one or more of the following ...
Systems Operations Engineer 1
$32 - $33/hr
L1/L2 Production Support experience * Advanced Help Desk or Desktop Support transitioning into Production Support Firehouse Schedule: * Sunday, Monday, Tuesday * Alternate Wednesday every two weeks ...
Systems Operations Engineer 1
$32 - $33/hr
L1/L2 Production Support experience * Advanced Help Desk or Desktop Support transitioning into Production Support Firehouse Schedule: * Sunday, Monday, Tuesday * Alternate Wednesday every two weeks ...
... L2 production support environments. 5+ years of experience working with globally distributed teams.
... L2 production support environments. 5+ years of experience working with globally distributed teams.
Model N GPM Production Support Consultant (L2/L3) Location: Boston, MA Experience: 6+ years Domain: Pharma / Life Sciences - Global Pricing & Market Access Role Summary Seeking a Model N GPM Techno ...
Model N GPM Production Support Consultant (L2/L3) Location: Boston, MA Experience: 6+ years Domain: Pharma / Life Sciences - Global Pricing & Market Access Role Summary Seeking a Model N GPM Techno ...
Provide L2 production support, including incident resolution, escalation management, and status reporting. * Participate in change management processes and collaborate with cross-functional teams ...
Provide L2 production support, including incident resolution, escalation management, and status reporting. * Participate in change management processes and collaborate with cross-functional teams ...
Production support
$18.75 - $23.50/hr
Experience of Mule AnyPointStudio runtime 3.6.1 ii. Experience of Mulesoft On-Premise/Cloudhub and deployments iii. L1/L2/L3 Production Support project experience iv. Need to run triage calls with ...
Production support
$18.75 - $23.50/hr
Experience of Mule AnyPointStudio runtime 3.6.1 ii. Experience of Mulesoft On-Premise/Cloudhub and deployments iii. L1/L2/L3 Production Support project experience iv. Need to run triage calls with ...
... Provide L2/L3 support for mainframe applications · Work closely with development, QA, and ... production releases · Maintain documentation, runbooks, and standard operating procedures · ...
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... Provide L2/L3 support for mainframe applications · Work closely with development, QA, and ... production releases · Maintain documentation, runbooks, and standard operating procedures · ...
Provide L1/L2 Production support
Quick apply
Provide L1/L2 Production support
... Provide L2/L3 support for mainframe applications Work closely with development, QA, and ... post-production releases Maintain documentation, runbooks, and standard operating procedures ...
... Provide L2/L3 support for mainframe applications Work closely with development, QA, and ... post-production releases Maintain documentation, runbooks, and standard operating procedures ...
SRE Engineer
Phoenix, AZ · On-site
$56.50 - $75.25/hr
Investigate, troubleshoot, and resolve production incidents with minimal downtime. * Perform L1/L2 support , including prioritizing and managing incoming issues. * Identify defects, collaborate with ...
SRE Engineer
Phoenix, AZ · On-site
$56.50 - $75.25/hr
Investigate, troubleshoot, and resolve production incidents with minimal downtime. * Perform L1/L2 support , including prioritizing and managing incoming issues. * Identify defects, collaborate with ...
Key Responsibilities Provide L1/L2 production support for utility applications (ADMS, OMS, Reports) Monitor grid-supporting applications and ensure high system availability and performance ...
Key Responsibilities Provide L1/L2 production support for utility applications (ADMS, OMS, Reports) Monitor grid-supporting applications and ensure high system availability and performance ...
Production Support Engineer
$43 - $56/hr
... L2/L3 teams for issue resolution • Ensure minimal business impact during incidents • Monitoring ... Support deployments and validate production releases • Troubleshooting, defect fixes, and ...
New
Production Support Engineer
$43 - $56/hr
... L2/L3 teams for issue resolution • Ensure minimal business impact during incidents • Monitoring ... Support deployments and validate production releases • Troubleshooting, defect fixes, and ...
New
L2 Production Support information
See salary details
$28.85 - $32.60
4% of jobs
$32.60 - $36.36
3% of jobs
$36.36 - $40.12
11% of jobs
$43.29 is the 25th percentile. Wages below this are outliers.
$40.12 - $43.88
8% of jobs
$43.88 - $47.64
3% of jobs
$47.64 - $51.40
17% of jobs
The median wage is $52.09 / hr.
$51.40 - $55.16
20% of jobs
$57.37 is the 75th percentile. Wages above this are outliers.
$55.16 - $58.92
15% of jobs
$58.92 - $62.67
2% of jobs
$62.67 - $66.43
7% of jobs
$66.43 - $70.19
9% of jobs
$28
$52
$70
How much do l2 production support jobs pay per hour?
As of May 31, 2026, the average hourly pay for l2 production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.
What is an L2 Production Support job?
An L2 Production Support job involves troubleshooting and resolving technical issues in a production environment. L2 support handles incidents that require deeper analysis than L1 support, such as application errors, system failures, or database issues. They work closely with development and infrastructure teams to diagnose problems, implement fixes, and ensure system stability. Additionally, they may participate in root cause analysis, automation, and process improvements to enhance system reliability.
What are the key skills and qualifications needed to thrive in the L2 Production Support position, and why are they important?
To thrive as an L2 Production Support professional, you need strong troubleshooting skills, a solid understanding of application architecture, and experience in incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Splunk, AppDynamics), ticketing systems (like ServiceNow or JIRA), and scripting languages is highly valuable, and certifications in ITIL or related frameworks are often beneficial. Outstanding communication, stress management, and teamwork abilities set top performers apart in this high-stakes environment. These skills are critical for minimizing system downtime and ensuring seamless support for both technical teams and business users.
What does a typical day look like for someone in an L2 Production Support role?
A typical day in an L2 Production Support role involves monitoring application health, responding to incident tickets, and performing root cause analysis for any technical issues that arise. You will frequently collaborate with L1 support to address escalated problems and coordinate with development or infrastructure teams to resolve complex or persistent issues. Proactive tasks may include system checks, running scripts for routine maintenance, and updating documentation as fixes or changes are implemented. The role is dynamic and often fast-paced, providing exposure to a broad range of technologies while building strong problem-solving skills.
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Contractor
Posted 12 days ago
Job description
Role: L2 Production support
Location: Omaha, NE, Frisco, TX and Berkeley Heights, NJ onsite
Duration: 6+ months
Must Have: Kafka, Ab-Initio and Cognos
Description:
Need L2 production support consultant with 2+ years of splunk , Grafana , Dynatrace, red hat open shift, Hadoop, Oracle etc.
Must Have: Kafka, Ab-Initio and Cognos