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L2 Production Support Jobs (NOW HIRING)

Production Support L1/L2

Dallas, TX

$41.75 - $54.50/hr

L1/L2 support personnel with experience in Utilities technology landscape(ADMS support, OMS, CIS ... The ideal candidates will provide production support, incident management, and system monitoring to ...

L1/L2 Production Support experience * Advanced Help Desk or Desktop Support transitioning into Production Support Firehouse Schedule: * Sunday, Monday, Tuesday * Alternate Wednesday every two weeks ...

Production support

New York, NY

$18.75 - $23.50/hr

Experience of Mule AnyPointStudio runtime 3.6.1 ii. Experience of Mulesoft On-Premise/Cloudhub and deployments iii. L1/L2/L3 Production Support project experience iv. Need to run triage calls with ...

SRE Engineer

Phoenix, AZ · On-site

$56.50 - $75.25/hr

Investigate, troubleshoot, and resolve production incidents with minimal downtime. * Perform L1/L2 support , including prioritizing and managing incoming issues. * Identify defects, collaborate with ...

Key Responsibilities Provide L1/L2 production support for utility applications (ADMS, OMS, Reports) Monitor grid-supporting applications and ensure high system availability and performance ...

Production Support Engineer

$43 - $56/hr

... L2/L3 teams for issue resolution • Ensure minimal business impact during incidents • Monitoring ... Support deployments and validate production releases • Troubleshooting, defect fixes, and ...

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L2 Production Support information

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$28

$52

$70

How much do l2 production support jobs pay per hour?

As of May 31, 2026, the average hourly pay for l2 production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is an L2 Production Support job?

An L2 Production Support job involves troubleshooting and resolving technical issues in a production environment. L2 support handles incidents that require deeper analysis than L1 support, such as application errors, system failures, or database issues. They work closely with development and infrastructure teams to diagnose problems, implement fixes, and ensure system stability. Additionally, they may participate in root cause analysis, automation, and process improvements to enhance system reliability.

What are the key skills and qualifications needed to thrive in the L2 Production Support position, and why are they important?

To thrive as an L2 Production Support professional, you need strong troubleshooting skills, a solid understanding of application architecture, and experience in incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Splunk, AppDynamics), ticketing systems (like ServiceNow or JIRA), and scripting languages is highly valuable, and certifications in ITIL or related frameworks are often beneficial. Outstanding communication, stress management, and teamwork abilities set top performers apart in this high-stakes environment. These skills are critical for minimizing system downtime and ensuring seamless support for both technical teams and business users.

What does a typical day look like for someone in an L2 Production Support role?

A typical day in an L2 Production Support role involves monitoring application health, responding to incident tickets, and performing root cause analysis for any technical issues that arise. You will frequently collaborate with L1 support to address escalated problems and coordinate with development or infrastructure teams to resolve complex or persistent issues. Proactive tasks may include system checks, running scripts for routine maintenance, and updating documentation as fixes or changes are implemented. The role is dynamic and often fast-paced, providing exposure to a broad range of technologies while building strong problem-solving skills.
What cities are hiring for L2 Production Support jobs? Cities with the most L2 Production Support job openings:
What are the most commonly searched types of L2 Production Support jobs? The most popular types of L2 Production Support jobs are:
What states have the most L2 Production Support jobs? States with the most job openings for L2 Production Support jobs include:
Infographic showing various L2 Production Support job openings in the United States as of May 2026, with employment types broken down into 39% Full Time, and 61% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.

L2 Production Support Consultant- Onsite Role

Qualis1 Inc

Omaha, NE • On-site

Contractor

Posted 12 days ago


Job description

Role: L2 Production support

Location: Omaha, NE, Frisco, TX and Berkeley Heights, NJ onsite

Duration: 6+ months

Must Have: Kafka, Ab-Initio and Cognos

Description:

Need L2 production support consultant with 2+ years of splunk , Grafana , Dynatrace, red hat open shift, Hadoop, Oracle etc.
Must Have: Kafka, Ab-Initio and Cognos