1

From Home L2 Production Support Jobs (NOW HIRING)

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

Provide L2/L3 production support for critical applications, performing root cause analysis (RCA) and implementing long-term solutions. * Monitor application and infrastructure performance using tools ...

Production Support

Syracuse, NY · On-site

$18 - $20/hr

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by ... General Labor openings may include the following Production Support - Glass Inspector, Production ...

... from all walks of life. Today, we're part of an international holding company, with millions of ... Act as the accountable owner for the production support operating model, including L1/L2/L3 routing ...

Production Team Member - 1st Shift CTech Manufacturing Schedule: Mon-Thurs: 6:30 AM - 3:30 PM Fri ... Growth opportunities- we promote from within * Hands-on training- learn new skills every day

The Production Support role is the daily facilitator for preparing all products needed for ... The Employee may be exposed to cleaning chemicals and intense smells from different products. The ...

The Production Support role is an entry-level position that provides support to the beverage ... Ability to respond to common inquiries or complaints from customers, regulatory agencies, or ...

Production Support Specialist

San Diego, CA · On-site

$29.50 - $34.75/hr

Perform initial triage, troubleshooting, and resolution for L1/L2 issues * Escalate complex issues ... Take full responsibility for issues from intake through resolution * Collaboration: Partner ...

Production Support Posting Start Date: 12/3/25 Division: Woodgrain Millwork Posting Area ... Pulls/receives finished material from moulding machine. * Bundles and ties moulding according to ...

... L2/L3) • Establish clear ownership and handoffs across time zones • Define follow-the-sun ... Specific activities may change from time to time. 1. Manages a technology operations team of ...

Position is for a 9-12 year experienced Production Support analyst for L2/L3 production support ... Candidate is required to work from 8 AM till 5 PM EST: * Rotational On-Call support * Candidate ...

Performs entry level,productionlabor support to other manufacturing team members/departments as ... Receives work assignments from Shop Supervisor and discussesjobto minimize questions about what is ...

next page

Showing results 1-20

From Home L2 Production Support information

See salary details

$28

$52

$70

How much do from home l2 production support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for from home l2 production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is the difference between From Home L2 Production Support vs From Home L1 Production Support?

AspectFrom Home L2 Production SupportFrom Home L1 Production Support
CertificationsBasic IT certifications (e.g., CompTIA, ITIL)Entry-level certifications or none
Work EnvironmentRemote, support for complex issuesRemote, handling initial or simple issues
ResponsibilitiesDiagnose and resolve escalated issues, provide technical guidanceHandle basic support tickets, initial troubleshooting
Industry UsageCommon in IT and tech support sectorsCommon in customer service and support roles

From Home L2 Production Support typically involves resolving more complex technical issues and providing guidance, requiring some certifications and experience. In contrast, From Home L1 Production Support handles basic support tickets and initial troubleshooting, often with less experience and certifications. Both roles are remote and essential in maintaining smooth operations in tech and support industries.

What cities are hiring for From Home L2 Production Support jobs? Cities with the most From Home L2 Production Support job openings:
What are the most commonly searched types of L2 Production Support jobs? The most popular types of L2 Production Support jobs are:
What states have the most From Home L2 Production Support jobs? States with the most job openings for From Home L2 Production Support jobs include:
L2 SRE Support Engineer (Integration & ECOM)

L2 SRE Support Engineer (Integration & ECOM)

Diverse Lynx

Charlotte, NC • On-site

$55.75 - $74/hr

Full-time

Posted 8 days ago


Job description

Job Summary:
Diverse Lynx is seeking an L2 SRE Support Engineer specializing in Integration and ECOM. The role involves providing L2 support for integration platforms, diagnosing incidents, and ensuring system reliability and performance.
Responsibilities:
• Provide L2 SRE support for Integration and ECOM platforms, ensuring system availability and performance.
• Diagnose and resolve incidents (P1/P2/P3) related to integrations, APIs, and E-Commerce transactions.
• Perform root cause analysis (RCA) for recurring issues and support implementation of fixes.
• Monitor system health, analyze logs/metrics, and identify performance bottlenecks.
• Collaborate with development, business, and cross-functional teams to resolve integration issues.
• Support end-to-end integration flows ensuring seamless data exchange across systems.
• Contribute to improving system reliability and stability aligned with SRE practices.
• Enhance monitoring, alerting, and automation to reduce incidents and improve response time.
• Support production deployments, release activities, and environment validations.
• Conduct daily health checks, incident tracking, and stakeholder follow-ups.
• Maintain knowledge base articles, runbooks, and SOPs.
• Participate in on-call rotation to support production systems.
Qualifications:
Required:
• 4 - 5 years of overall relevant IT experience with exposure to Integration/Ecommerce Support and SRE practices.
• Hands-on experience in API/integration technologies (MuleSoft or similar) in development or production support roles.
• Experience in L2 Production Support / SRE operations, preferably in E-Commerce environments (Eg: AEM, Magento, PIM, COVEO, etc.).
• Good understanding of integration technologies including REST APIs, JSON, XML, Java-based services.
• Exposure to E-Commerce platforms and related integrations.
• Experience with monitoring and observability tools (Splunk, Dynatrace, LogicMonitor, Azure Monitoring services).
• Basic understanding of system architecture, distributed systems, and API-led connectivity patterns.
• Familiarity with Agile/Scrum methodologies and post-production deployment validation methodologies.
Company:
Diverse Lynx is a WBENC- and NMSDC-certified partner, helping organizations turn diversity goals into measurable impact through staffing and contingent workforce solutions. Founded in 2002, the company is headquartered in Princeton, New Jersey, US, , with a team of 1001-5000 employees. The company is currently Late Stage.

Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

Social media