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L2 Production Support Jobs in Edison, NJ (NOW HIRING)

Diverse Lynx

L2 Production Support Engineer

Princeton, NJ · On-site

$44.50 - $58/hr

They are seeking an L2 Production Support Engineer who will be responsible for troubleshooting production issues, providing immediate fixes, and supporting the design and development of IBM BPM ...

Spruce Infotech Inc

Production support

New York, NY

$18.75 - $23.50/hr

Experience of Mule AnyPointStudio runtime 3.6.1 ii. Experience of Mulesoft On-Premise/Cloudhub and deployments iii. L1/L2/L3 Production Support project experience iv. Need to run triage calls with ...

mthree

Production Support Analyst

Manhattan, NY · On-site

... L2 Support • Unix/Linux ideally with Scripting (Bash/Shell/Python) • Understanding of ... production / SRE environments across large scale distributed global systems Preferred : • ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Job Summary : mthree is seeking a Production Support Analyst to join their Front Office facing ... • L1/L2 Support • Unix/Linux ideally with Scripting (Bash/Shell/Python) Preferred : • ...

HCL

Technical Delivery Manager

Manhattan, NY · On-site

Must have L2 Production Support experience * 5+ years of experience in one or more of the following - Incident Management, Problem Management, ServiceRequest Management and Change & Release ...

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How much do l2 production support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for l2 production support in Edison, NJ is $54.18, according to ZipRecruiter salary data. Most workers in this role earn between $44.81 and $59.71 per hour, depending on experience, location, and employer.

Is L2 production support a stressful job?

L2 production support can be stressful due to the need to quickly resolve technical issues and ensure system stability. It often requires working under pressure, handling urgent incidents, and maintaining focus during critical situations, but the level of stress varies depending on the organization and workload.

What does an L2 Production Support do?

A typical day in an L2 Production Support role involves monitoring application health, responding to incident tickets, and performing root cause analysis for any technical issues that arise. You will frequently collaborate with L1 support to address escalated problems and coordinate with development or infrastructure teams to resolve complex or persistent issues. Proactive tasks may include system checks, running scripts for routine maintenance, and updating documentation as fixes or changes are implemented. The role is dynamic and often fast-paced, providing exposure to a broad range of technologies while building strong problem-solving skills.

What is an L2 Production Support?

An L2 Production Support job involves troubleshooting and resolving technical issues in a production environment. L2 support handles incidents that require deeper analysis than L1 support, such as application errors, system failures, or database issues. They work closely with development and infrastructure teams to diagnose problems, implement fixes, and ensure system stability. Additionally, they may participate in root cause analysis, automation, and process improvements to enhance system reliability.

What are the key skills and qualifications needed to thrive as an L2 Production Support?

To thrive as an L2 Production Support professional, you need strong troubleshooting skills, a solid understanding of application architecture, and experience in incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Splunk, AppDynamics), ticketing systems (like ServiceNow or JIRA), and scripting languages is highly valuable, and certifications in ITIL or related frameworks are often beneficial. Outstanding communication, stress management, and teamwork abilities set top performers apart in this high-stakes environment. These skills are critical for minimizing system downtime and ensuring seamless support for both technical teams and business users.

What job categories do people searching L2 Production Support jobs in Edison, NJ look for?

The top searched job categories for L2 Production Support jobs in Edison, NJ are:

L2 Production Support jobs near you
Infographic showing various L2 Production Support job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $112,698 per year, or $54.2 per hour.

L2 Production Support Engineer

Diverse Lynx

Princeton, NJ • On-site

$44.50 - $58/hr

Full-time

Re-posted 15 days ago

Job description

Job Summary:
Diverse Lynx is a company that promotes and supports a diverse workforce across all levels. They are seeking an L2 Production Support Engineer who will be responsible for troubleshooting production issues, providing immediate fixes, and supporting the design and development of IBM BPM applications.
Responsibilities:
• Having good knowledge on IBM BPM / BAW latest and legacy versions
• Able to troubleshoot production issue and provide immediate fixes
• Hands on experience with design and development of IBM BPM applications
• Hands on experience on Rest and SOAP based api in BPM and Java
• Should have good understanding of Java application and its integration with IBM BPM
• Should know CSHS , HSS , Coach , Coach Views , UCA , BPDS , External Services etc
• Should Have good knowledge in production support , checking logs and debugging client side and server side services
• Should know timer , messaging evets , team filter services , Process Admin , snapshot clean up , BPM rest apis , Event Manager etc
Qualifications:
Required:
• Having good knowledge on IBM BPM / BAW latest and legacy versions
• Able to troubleshoot production issue and provide immediate fixes
• Hands on experience with design and development of IBM BPM applications
• Hands on experience on Rest and SOAP based api in BPM and Java
• Should have good understanding of Java application and its integration with IBM BPM
• Should know CSHS, HSS, Coach, Coach Views, UCA, BPDS, External Services etc
• Should Have good knowledge in production support, checking logs and debugging client side and server side services
• Should know timer, messaging events, team filter services, Process Admin, snapshot clean up, BPM rest apis, Event Manager etc
Company:
Diverselynx IT Consulting Services Founded in 2002, the company is headquartered in Princeton, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Diverse Lynx logo

About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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