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Weekend Itsm Jobs in Edison, NJ (NOW HIRING)

Engineers Gate

End User Services Engineer

New York, NY · On-site

$100K - $130K/yr

Utilize an IT Service Management (ITSM) platform to log, track, and resolve support requests ... Provide after-hours and weekend on-call coverage as part of a support rotation. Qualifications * 2+ ...

Engineers Gate

End User Services Engineer

New York, NY

$100K - $130K/yr

Utilize an IT Service Management (ITSM) platform to log, track, and resolve support requests ... Provide after-hours and weekend on-call coverage as part of a support rotation. Qualifications * 2+ ...

BNY

Vice President, DevOps Production Services

Manhattan, NY · On-site

$58.25 - $79.75/hr

Support application deployments, change requests, weekend releases, and post-release validations ... Experience with ITSM tools such as ServiceNow, Jira, or similar platforms. Ability to analyze ...

City of New York

Service Desk Agent

Brooklyn, NY

... ITSM ticketing tool; - Provide initial telephone and queue management support on various hardware ... weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY For Current City Employees ...

New

All JobsItsm JobsWeekend Itsm JobsWeekend Itsm Jobs in Edison, NJ

Weekend Itsm information

See Edison, NJ salary details

$33.1K

$78K

$135.6K

How much do weekend itsm jobs pay per year?

As of Jul 15, 2026, the average yearly pay for weekend itsm in Edison, NJ is $77,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $102,000.00 per year, depending on experience, location, and employer.

What is the difference between Weekend Itsm vs Weekend Service Desk Technician?

AspectWeekend ItsmWeekend Service Desk Technician
CertificationsITIL, CompTIA A+ITIL, CompTIA A+
Work EnvironmentIT support, incident management, remote and on-siteHelp desk support, troubleshooting, remote assistance
Industry UsageIT service management, enterprise supportIT support, customer service roles

Weekend Itsm and Weekend Service Desk Technician roles both focus on IT support and incident resolution, often requiring similar certifications like ITIL and CompTIA A+. While Weekend Itsm emphasizes IT service management processes, Weekend Service Desk Technicians typically handle end-user support and troubleshooting. Both roles are common in IT departments and support environments, with overlapping skills but different primary responsibilities.

What are popular job titles related to Weekend Itsm jobs in Edison, NJ? For Weekend Itsm jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Weekend Itsm jobs in Edison, NJ look for? The top searched job categories for Weekend Itsm jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Weekend Itsm jobs? Cities near Edison, NJ with the most Weekend Itsm job openings:
Weekend Itsm jobs near you
Senior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ)

Senior Service Desk Specialist - PGIM Technology (Hybrid - Newark, NJ)

PGIM

Newark, NJ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Job Classification:
Technology - Admin & Support
About PGIM Quantitative Solutions (PQS)
PGIM Quantitative Solutions (PQS) is a global investment manager within PGIM, the asset management business of Prudential Financial. PQS leverages advanced quantitative research, data science, and technology-driven strategies to deliver innovative investment solutions across asset classes. The organization combines deep financial expertise with cutting-edge infrastructure and engineering capabilities to support scalable, resilient, and highly secure investment platforms. Technology plays a critical role in enabling PQS to operate efficiently, manage risk, and deliver value to clients in a fast-paced and highly regulated environment.
Who We Look For
We are seeking a hands-on, service-oriented IT professional who thrives in a fast-paced, collaborative environment. The ideal candidate brings a strong technical foundation across end-user technologies and demonstrates a proactive, customer-first mindset.
This individual is not only a capable problem solver but also a natural team leader; someone who can guide junior team members, identify process improvements, and drive operational excellence within the Service Desk function. Strong communication skills, attention to detail, and the ability to work across multiple technology domains are essential.
What You Will Do
  • Serve as the primary point of contact for IT incidents and service requests, ensuring a high level of customer satisfaction
  • Troubleshoot and resolve hardware, software, mobile, and connectivity issues across a Windows and macOS environment
  • Log, track, and manage incidents and requests using ITSM tools in alignment with best practices
  • Escalate complex issues to internal teams or vendors and ensure timely follow-through to resolution
  • Install, configure, and maintain end-user devices, applications, and peripherals
  • Support onboarding and offboarding processes, including provisioning access, configuring devices, and recovering assets
  • Manage hardware inventory and maintain accurate asset records
  • Administer user accounts and access within Active Directory and other enterprise systems
  • Ensure compliance with security policies, access controls, and asset management standards
  • Develop and maintain knowledge base articles, documentation, and standard operating procedures
  • Identify recurring issues and recommend process improvements to enhance service delivery
  • Participate in Agile ceremonies and collaborate with Infrastructure, Security, and Application teams
  • Support office moves, workstation setups, and related physical infrastructure tasks
  • Participate in an on-call rotation and provide after-hours support as needed

What You Will Need
  • Experience supporting Windows and macOS operating systems in an enterprise environment
  • Working knowledge of virtual desktop infrastructure (VDI) and VMware platforms
  • Experience with endpoint patching, vulnerability remediation, and system updates
  • Strong troubleshooting and problem-solving skills across hardware and software issues
  • Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and Teams
  • Excellent written and verbal communication skills with a strong customer-service focus
  • Ability to work independently while contributing effectively within a team environment
  • Flexibility to support after-hours or weekend work when required

What We Would Love to See
  • Experience working within Agile environments, with Scrum certification (e.g., CSM, PSM) or equivalent experience strongly preferred-demonstrating the ability to participate effectively in stand-ups, sprint ceremonies, and continuous improvement initiatives
  • Demonstrated experience mentoring or supporting junior Service Desk team members
  • Familiarity with ITSM frameworks (e.g., ITIL) and continuous improvement practices
  • Experience supporting hybrid or remote workforce environments, including VDI solutions
  • Exposure to enterprise security and compliance standards in a regulated environment
  • Strong documentation and knowledge-sharing habits
  • A proactive mindset with the ability to identify trends, risks, and operational gaps

What we offer you:
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programsincluding up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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