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Kpmg Service Delivery Analyst Jobs (NOW HIRING)

Sweetwater

Software Delivery Analyst

Fort Wayne, IN · On-site

... Shared Services team! As a Delivery Analyst, your primary responsibility is to deliver value efficiently and effectively to our customers. This involves understanding the desired outcomes and ...

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How much do kpmg service delivery analyst jobs pay per year?

As of Aug 16, 2026, the average yearly pay for kpmg service delivery analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a KPMG Service Delivery Analyst, and how can they be addressed?

As a KPMG Service Delivery Analyst, one common challenge is balancing multiple priorities while ensuring high-quality service delivery to clients and internal stakeholders. This often requires strong organizational skills and the ability to adapt quickly to changing client needs or technology updates. Effective communication and collaboration with cross-functional teams are also essential, as analysts frequently coordinate with IT, operations, and client-facing departments. To address these challenges, it's important to stay proactive, leverage available support resources, and continuously seek feedback to drive process improvements.

What is a KPMG Service Delivery Analyst?

KPMG Service Delivery Analysts are professionals responsible for ensuring that IT services and solutions are delivered efficiently and meet client expectations. They monitor service performance, manage incidents or service requests, and coordinate with technical teams to resolve issues quickly. These analysts also work to identify areas for improvement in service processes and maintain strong communication with stakeholders. Their role is crucial in maintaining high-quality client service and supporting KPMG's business operations.

What are the key skills and qualifications needed to thrive as a KPMG Service Delivery Analyst?

To thrive as a KPMG Service Delivery Analyst, you need strong analytical abilities, a background in business or IT-related fields, and experience with service management principles. Familiarity with IT Service Management (ITSM) tools like ServiceNow, as well as certifications such as ITIL, are commonly expected. Excellent communication, problem-solving, and teamwork skills help you effectively address client needs and collaborate across departments. These capabilities ensure efficient service delivery, client satisfaction, and continual process improvement within a fast-paced consulting environment.

What is the difference between Kpmg Service Delivery Analyst vs Kpmg Business Analyst?

AspectKpmg Service Delivery AnalystKpmg Business Analyst
Required CredentialsBachelor's degree, relevant certifications (e.g., ITIL, Six Sigma)Bachelor's degree, often in business or related fields; certifications vary
Work EnvironmentClient-facing, operational support, process improvementProject-focused, strategic analysis, process optimization
Employer & Industry UsageUsed in consulting, finance, and technology sectors within KPMGCommon in consulting, finance, and corporate strategy roles at KPMG

The Kpmg Service Delivery Analyst primarily focuses on operational support, process improvement, and client service delivery, while the Kpmg Business Analyst emphasizes strategic analysis, project management, and business process optimization. Both roles require similar educational backgrounds and certifications but differ in their core responsibilities and work focus.

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Kpmg Service Delivery Analyst jobs near you
Infographic showing various Kpmg Service Delivery Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

IT Service Delivery Analyst II (Test)

Impulse Space

Mojave, CA • On-site

Full-time

Re-posted 29 days ago

Job description

Job Summary:
Impulse Space is a company focused on spacecraft manufacturing and technology. They are seeking an IT Service Delivery Analyst II to provide advanced technical support and serve as an escalation point for systems supporting engineering, integration, and test operations.
Responsibilities:
• Provide advanced technical support across Windows, macOS, and Linux environments
• Troubleshoot endpoint, application, identity, and network connectivity issues including VLANs and switching
• Support enterprise identity, endpoint management, and core IT services
• Ensure system availability and performance during live test and integration operations
• Resolve issues affecting test execution, telemetry, data capture, and system connectivity
• Partner with engineering teams to troubleshoot infrastructure-related operational issues
• Serve as an escalation point for frontline support teams and major incident response efforts
• Conduct root cause analysis and coordinate resolutions across infrastructure and networking teams
• Lead deployments of workstations, network infrastructure, lab expansions, and structured cabling projects
• Drive operational improvements through automation, documentation, runbooks, and workflow optimization
Qualifications:
Required:
• 4+ years of enterprise IT support or service delivery experience
• Strong troubleshooting across endpoint systems, identity services, and enterprise platforms
• Experience diagnosing network connectivity issues
• Experience working with IT service management platforms
• Ability to troubleshoot issues spanning multiple technology domains
Preferred:
• 6+ years of enterprise IT support or service delivery experience
• Experience supporting engineering, lab, or test environments
• Familiarity with Linux systems
• Exposure to test systems, telemetry, or integration environments
• Basic automation or scripting experience
• Experience in regulated or operational environments
Company:
Impulse Space develops spacecraft and propulsion systems that provide transportation and mobility services for payloads operating in space. Founded in 2021, the company is headquartered in Redondo Beach, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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