ZipRecruiter

Log In

1

Kpmg Service Delivery Analyst Jobs (NOW HIRING)

KPMG

Director, KPMG Law

Phoenix, AZ · On-site

Manage the delivery of large scale multidisciplinary and multijurisdictional projects along with ... Support legal managed services engagements which may include high volume contract review and / or ...

KPMG

Manager, KPMG Law

Phoenix, AZ · On-site

... services for organizations in todays most important industries. Our growth is driven by delivering ... analyze, and advise clients on commercial and corporate law documents at scale; monitor ...

R1

Senior Service Delivery Analyst (Epic Clarity - PB)

$65K - $96K/yr

Senior Service Delivery Analyst (Epic Clarity - Physician Billing) As a Senior Service Delivery Analyst, you'll play a key role across revenue cycle operations, analytics, and client delivery. You'll ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsInformation Technology JobsKpmg Service Delivery Analyst Jobs

Kpmg Service Delivery Analyst information

See salary details

$31K

$73.3K

$130K

How much do kpmg service delivery analyst jobs pay per year?

As of Sep 6, 2026, the average yearly pay for kpmg service delivery analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a KPMG Service Delivery Analyst?

KPMG Service Delivery Analysts are professionals responsible for ensuring that IT services and solutions are delivered efficiently and meet client expectations. They monitor service performance, manage incidents or service requests, and coordinate with technical teams to resolve issues quickly. These analysts also work to identify areas for improvement in service processes and maintain strong communication with stakeholders. Their role is crucial in maintaining high-quality client service and supporting KPMG's business operations.

What are the key skills and qualifications needed to thrive as a KPMG Service Delivery Analyst?

To thrive as a KPMG Service Delivery Analyst, you need strong analytical abilities, a background in business or IT-related fields, and experience with service management principles. Familiarity with IT Service Management (ITSM) tools like ServiceNow, as well as certifications such as ITIL, are commonly expected. Excellent communication, problem-solving, and teamwork skills help you effectively address client needs and collaborate across departments. These capabilities ensure efficient service delivery, client satisfaction, and continual process improvement within a fast-paced consulting environment.

What are some common challenges faced by a KPMG Service Delivery Analyst, and how can they be addressed?

As a KPMG Service Delivery Analyst, one common challenge is balancing multiple priorities while ensuring high-quality service delivery to clients and internal stakeholders. This often requires strong organizational skills and the ability to adapt quickly to changing client needs or technology updates. Effective communication and collaboration with cross-functional teams are also essential, as analysts frequently coordinate with IT, operations, and client-facing departments. To address these challenges, it's important to stay proactive, leverage available support resources, and continuously seek feedback to drive process improvements.

What is the difference between Kpmg Service Delivery Analyst vs Kpmg Business Analyst?

AspectKpmg Service Delivery AnalystKpmg Business Analyst
Required CredentialsBachelor's degree, relevant certifications (e.g., ITIL, Six Sigma)Bachelor's degree, often in business or related fields; certifications vary
Work EnvironmentClient-facing, operational support, process improvementProject-focused, strategic analysis, process optimization
Employer & Industry UsageUsed in consulting, finance, and technology sectors within KPMGCommon in consulting, finance, and corporate strategy roles at KPMG

The Kpmg Service Delivery Analyst primarily focuses on operational support, process improvement, and client service delivery, while the Kpmg Business Analyst emphasizes strategic analysis, project management, and business process optimization. Both roles require similar educational backgrounds and certifications but differ in their core responsibilities and work focus.

More about Kpmg Service Delivery Analyst jobs

What cities are hiring for Kpmg Service Delivery Analyst jobs?

Cities with the most Kpmg Service Delivery Analyst job openings:

What job categories do people searching Kpmg Service Delivery Analyst jobs look for?

The top searched job categories for Kpmg Service Delivery Analyst jobs are:

Kpmg Service Delivery Analyst jobs near you
Infographic showing various Kpmg Service Delivery Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

Director, ServiceNow Consulting & Transformation

KPMG

San Francisco, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Key responsibilities

  • Lead ServiceNow client implementations, including planning, requirements design, development, testing, and post-engagement support.

  • Provide strategic architectural guidance and mentorship on ServiceNow operations, upgrades, and development.

  • Manage engagements, oversee solution development, and maintain key client relationships to ensure project success and client satisfaction.

Job description

The KPMG Advisory practice is at the forefront of transformation, offering excellent opportunities for individuals to advance their careers and expertise with KPMG. Looking ahead, we anticipate continued evolution and success within the practice, fostering both personal and professional development, thereby creating new pathways for growth. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility, and leading market tools, we help our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.

KPMG is currently seeking a technical Director, ServiceNow Consulting & Transformation to join our ServiceNow Consulting practice.

Responsibilities:
  • Lead ServiceNow client implementations including multiple workstreams from initial planning, requirements design, development, testing, implementation, and post engagement support.
  • Provide strategic architectural vision for ServiceNow implementations that align with client needs, business goals, and industry standards.; Provide guidance, training, and mentorship to team members and clients on ServiceNow operations, upgrades, and development.
  • Utilize deep technical knowledge of ServiceNow capabilities and stay up-to-date with platform enhancements and updates; Engage with decision-makers to lay out project roadmaps and ensure the delivery aligns with the organizational strategies and objectives.
  • Lead business development activities such as identification, proposal development, and other pursuit activities; work with the appropriate KPMG resources from other service lines/industries; Oversee the management and development of specific solution areas within the ServiceNow platform, ensuring they meet evolving client needs and market demands.
  • Manage engagements according to KPMGs financial/cost management policies; Oversee and mentor a high-performing team, fostering continuous learning and collaboration; champion the ongoing evaluation and improvement of systems and processes to maximize efficiency and effectiveness
  • Maintain key customer relationships and cross sell other KPMG service offerings as well as maintaining satisfaction and good standing; Build strong internal networks within KPMG to leverage firm-wide capabilities for client solutions.
  • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment
Qualifications:
  • Minimum eight years of recent experience in ServiceNow technology consulting; experience leading and managing systems integration projects, ensuring alignment with strategic objectives and delivering high-quality results
  • Bachelor's degree from an accredited college/university in an appropriate field
  • ServiceNow Certified System Admin (CSA) or Certified Technical Architect (CTA) certifications preferred
  • Verified success in leading five (5) or more ServiceNow projects, ensuring alignment with strategic objectives and delivering high-quality results
  • Excellent analytical, data analysis and presentation skills; excellent problem-solving abilities and strategic thinking; ability to present complex technical information to diverse audiences, including executives
  • Travel as needed
  • Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA:
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M137ADV_2_26 California Salary Range: $184870 - $338675
KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. 

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply