The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets (policies, procedures, and FAQs) to ensure consistency and quality. Job Responsibilities: * Define and ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets (policies, procedures, and FAQs) to ensure consistency and quality. Job Responsibilities: * Define and ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets (policies, procedures, and FAQs) to ensure consistency and quality. Job Responsibilities: * Define and ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets (policies, procedures, and FAQs) to ensure consistency and quality. Job Responsibilities: * Define and ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets (policies, procedures, and FAQs) to ensure consistency and quality. Job Responsibilities: * Define and ...
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets (policies, procedures, and FAQs) to ensure consistency and quality. Job Responsibilities: * Define and ...
Krew
$14 - $30/hr
Kona Ice Krew Member Responsibilities: Assist owner/manager with any task needed Comply with the hygiene, health, and sanitation guidelines Perform basic cleaning of trucks/warehouse Complete ...
Krew
$14 - $30/hr
Kona Ice Krew Member Responsibilities: Assist owner/manager with any task needed Comply with the hygiene, health, and sanitation guidelines Perform basic cleaning of trucks/warehouse Complete ...
Manage tabs, payments, and POS transactions with accuracy and discretion * Collaborate with ... Working knowledge of cocktails, spirits, and beverage presentation * Must meet legal age ...
Manage tabs, payments, and POS transactions with accuracy and discretion * Collaborate with ... Working knowledge of cocktails, spirits, and beverage presentation * Must meet legal age ...
Manage tabs, payments, and POS transactions with accuracy and discretion * Collaborate with ... Working knowledge of cocktails, spirits, and beverage presentation * Must meet legal age ...
Manage tabs, payments, and POS transactions with accuracy and discretion * Collaborate with ... Working knowledge of cocktails, spirits, and beverage presentation * Must meet legal age ...
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: · Management skills as it relates to the administration of departmental goals and objectives. · Ability to express complex technical concepts effectively ...
Quick apply
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: · Management skills as it relates to the administration of departmental goals and objectives. · Ability to express complex technical concepts effectively ...
Supports the development of effective program / project tools to aid in process standardization (project audits, reports, templates, knowledge management tools such as a "Lessons Learned" library ...
Supports the development of effective program / project tools to aid in process standardization (project audits, reports, templates, knowledge management tools such as a "Lessons Learned" library ...
Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: • Management skills as it relates to the administration of departmental goals and objectives. • Ability to express complex technical ...
Requirements REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: • Management skills as it relates to the administration of departmental goals and objectives. • Ability to express complex technical ...
Tax Manager Accountant
Fort Wright, KY · On-site
$107K - $141K/yr
Demonstrates strong technical knowledge. * Manages budgets and billing center. SUPERVISORY SKILLS * Distributes tasks fairly among team members based on their individual competencies and workload.
Tax Manager Accountant
Fort Wright, KY · On-site
$107K - $141K/yr
Demonstrates strong technical knowledge. * Manages budgets and billing center. SUPERVISORY SKILLS * Distributes tasks fairly among team members based on their individual competencies and workload.
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Developing transformation strategies that leverage digital self-service, automation, Generative AI, conversational AI, agent assist, intelligent routing, knowledge management, process redesign, and ...
Knowledge of people management skills * Strong knowledge of Carmeuse policies, processes, and procedures * Experience in mining and/or heavy engineering industry * Knowledge of continuous ...
Knowledge of people management skills * Strong knowledge of Carmeuse policies, processes, and procedures * Experience in mining and/or heavy engineering industry * Knowledge of continuous ...
Area Operations Manager
Butler, KY · On-site
Knowledge of people management skills * Strong knowledge of Carmeuse policies, processes, and procedures * Experience in mining and/or heavy engineering industry * Knowledge of continuous ...
Area Operations Manager
Butler, KY · On-site
Knowledge of people management skills * Strong knowledge of Carmeuse policies, processes, and procedures * Experience in mining and/or heavy engineering industry * Knowledge of continuous ...
Program Mgr I
Louisville, KY · On-site
$120K - $205K/yr
Strong working knowledge of: * Program Management principles * Earned Value Management System (EVMS) * Integrated Master Scheduling and Performance Measurement Baseline (PMB) * Risk and Opportunity ...
Program Mgr I
Louisville, KY · On-site
$120K - $205K/yr
Strong working knowledge of: * Program Management principles * Earned Value Management System (EVMS) * Integrated Master Scheduling and Performance Measurement Baseline (PMB) * Risk and Opportunity ...
Knowledge Management * Own the creation, organization, and governance of the internal knowledge base (process documentation, SOPs, troubleshooting guides, playbooks). * Develop customer- and partner ...
Knowledge Management * Own the creation, organization, and governance of the internal knowledge base (process documentation, SOPs, troubleshooting guides, playbooks). * Develop customer- and partner ...
Manages risk and may help ensure quality for new and/or existing clients. May assist in the ... Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ...
Manages risk and may help ensure quality for new and/or existing clients. May assist in the ... Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ...
Manages risk and may help ensure quality for new and/or existing clients. May assist in the ... Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ...
Manages risk and may help ensure quality for new and/or existing clients. May assist in the ... Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ...
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ... Relationship Management, Credit Analysis and Verification, Customer Experience Management ...
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ... Relationship Management, Credit Analysis and Verification, Customer Experience Management ...
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ... Relationship Management, Credit Analysis and Verification, Customer Experience Management ...
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ... Relationship Management, Credit Analysis and Verification, Customer Experience Management ...
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ... Relationship Management, Credit Analysis and Verification, Customer Experience Management ...
Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities ... Relationship Management, Credit Analysis and Verification, Customer Experience Management ...
Knowledge Manager information
See Kentucky salary details
$37.8K - $44.1K
10% of jobs
$44.1K - $50.3K
4% of jobs
$50.3K - $56.6K
5% of jobs
$60.1K is the 25th percentile. Wages below this are outliers.
$56.6K - $62.9K
9% of jobs
$62.9K - $69.2K
6% of jobs
The median wage is $72.4K / yr.
$69.2K - $75.4K
28% of jobs
$75.4K - $81.7K
8% of jobs
$85.5K is the 75th percentile. Wages above this are outliers.
$81.7K - $88K
5% of jobs
$88K - $94.3K
5% of jobs
$94.3K - $100.6K
6% of jobs
$100.6K - $106.8K
11% of jobs
$37.8K
$74.8K
$106.8K
How much do knowledge manager jobs pay per year?
What does a Knowledge Manager do?
What Is a Knowledge Manager?
A knowledge manager ensures that company policies, strategies, and initiatives are properly documented and accessed by authorized users. These professionals support process improvement and decision-making and may work in a variety of industries. As a knowledge manager, your duties involve organizing a knowledge database, analyzing the effectiveness of knowledge management programs, and acting as mediator to answer client and staff questions about related products and practices. To pursue a career as a knowledge manager, you typically need a degree in business, information technology, or a related field and relevant work experience. Additional qualifications include interpersonal, organizational, and project management skills, as well as attention to detail and resourcefulness.
How does a Knowledge Manager typically collaborate with other departments to ensure effective knowledge sharing?
What are the key skills and qualifications needed to thrive as a Knowledge Manager, and why are they important?
What is the difference between Knowledge Manager vs Content Specialist?
| Aspect | Knowledge Manager | Content Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications in knowledge management or information systems | Bachelor's degree, certifications in content creation or digital marketing |
| Work Environment | Corporate, IT, or organizational settings focusing on information systems | Marketing, media, or digital teams creating and managing content |
| Employer & Industry Usage | Used across industries to manage organizational knowledge assets | Common in marketing, media, and digital content industries |
| Search & Comparison Intent | Understanding roles related to organizational knowledge | Comparing content creation and management roles |
The Knowledge Manager focuses on organizing, maintaining, and improving organizational knowledge assets, often working with information systems and internal data. In contrast, the Content Specialist primarily creates, edits, and manages digital content for marketing or communication purposes. While both roles require strong communication skills and relevant certifications, their work environments and objectives differ significantly.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Humana rating
7.9
Based on 262 frontline employees who took The Breakroom Quiz
174th of 299 rated insurance
Job description
The Senior Knowledge Management Professional will develop and manage assets to improve accessibility and accuracy through high-quality knowledge that enables efficient service delivery, platform enhancements, and AI/automation outcomes. The KM Senior Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors and partnerships.
The Senior Knowledge Management Professional creates, updates, and standardizes knowledge assets (policies, procedures, and FAQs) to ensure consistency and quality.
Job Responsibilities:
- Define and apply tagging, classification, and metadata to improve usability and searchability.
- Establish workflows for content review, approval, and lifecycle management to maintain content accuracy and compliance.
- Define and manage usage metrics and feedback to identify gaps and drive improvements with HR and Tech partners.
- Serve as example partner across the Human Resources team, business lines, and tech organization to align content to service delivery and AI/automation initiatives.
- Integrate industry research including external best practices, industry standards, and emerging trends to optimize knowledge management.
- Serve as proactive thought and execution leader who will influence knowledge management strategy.
- Communicate insights and outcomes to all levels of partners and leaders.
- Exercise considerable latitude in determining objectives and approaches to assignments.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in business, Human Resources, Information Management, IT, Communications, or related field
- 3-5 years of experience in knowledge management, HR, operations, or content management
- Demonstrated documentation, taxonomy, and metadata management skills
- Experience working with content management systems or knowledge platforms (e.g., SharePoint, Confluence, ServiceNow)
- Analytical mindset; ability to use data to improve content effectiveness
- Excellent communication and stakeholder management skills
- Keen attention to detail, action-oriented, excellent organization skills, and demonstrated ability to move forward multiple projects simultaneously
Preferred Qualifications
- Demonstrated understanding of Workday, ServiceNow, Phenom, a plus
- Strong MS Office (Word, Excel, PowerPoint) skills.
- Exposure to AI-enabled knowledge solutions or virtual agents
- Familiarity with data analytics, UX/content design, or information architecture
- Healthcare or regulated environment experience
Additional Information
Qualified candidates are required to live within commutable distance for a hybrid (~3 days in-office) work arrangement. Locations options are:
- Washington, D.C. metropolitan area
- Louisville, KY metropolitan area
- Dallas, TX metropolitan area
- Chicago, IL metropolitan area
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
About Humana
Sourced by ZipRecruiter
Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Louisville, KY, US
Year founded
1961