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Junior Desktop Support Engineer Jobs in Chicago, IL

Sky Systems

IT Desktop Support Engineer

Deerfield, IL · On-site

Job Title: IT Desktop Support Technician Job Type & Location: Onsite || 1 Openings in Illinois (Deerfield) || Long-term contract (9 Months with possibility for extension) Job Requirements: Technical

Sky Systems

IT Desktop Support Engineer

Des Plaines, IL · On-site

IT Desktop Support Technician Job Type & Location: Onsite || 3 Openings in Illinois (Client Park, Des Plains, Waukegan) || Long-term contract Job Requirements: Technical * Minimum 3 years of strong ...

Yochana

Deskside Support engineer

Chicago, IL · On-site

Responsibilities include deskside and remote support, handling escalated issues, mentoring junior ... Essential Duties and Responsibilities • Provide expert-level 1st and 2nd line desktop support in ...

Dahl Consulting

Desktop Support

Downers Grove, IL · On-site

$18 - $20/hr

Desktop Support Location : Downers Grove, IL Job Type : Contract (12 Months) Compensation : $18 ... Build and maintain positive working relationships with customers, management, engineering partners ...

DV Trading

Trade Desk Support Engineer

Chicago, IL · On-site

Trade Desk Support Engineer Chicago About Us: Founded 20 years ago and headquartered in Chicago ... Linux desktop support experience * Experience with version control systems such as git/puppet

Equiliem

Mac OS Desktop Support

Woodridge, IL · On-site

Client is seeking a contract macOS Desktop Engineer to support the buildout and expansion of our enterprise macOS environment. * This role is critical in helping us offer macOS as a supported ...

Kaav Inc.

Senior Desktop Support Technician

Northbrook, IL · On-site

$20.75 - $26.50/hr

... factors engineering Position : Senior Desktop Support Technician Location: ONSITE 5 days/week in Northbrook UL office, will also need to be able to go to Chicago office occasionally. Duration:

Samprasoft

Senior Desktop Support Technician

Northbrook, IL · On-site

$20.75 - $26.50/hr

Senior Desktop Support Technician A global leader in applied safety science, UL Solutions ... engineering Location: ONSITE 5 days/week in Northbrook UL office, will also need to be able to go ...

DV Trading

Trade Desk Support Engineer

Chicago, IL

We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level ... Linux desktop support experience * Experience with version control systems such as git/puppet

DV Trading

Trade Desk Support Engineer

Chicago, IL · On-site

We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level ... Linux desktop support experience * Experience with version control systems such as git/puppet

DV Trading

Trade Desk Support Engineer

Chicago, IL · On-site

We are hiring a trade desk support engineer to join our IT department to handle L1 thru L3 level ... Linux desktop support experience * Experience with version control systems such as git/puppet

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Junior Desktop Support Engineer information

See Chicago, IL salary details

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$112.8K

How much do junior desktop support engineer jobs pay per year?

As of May 28, 2026, the average yearly pay for junior desktop support engineer in Chicago, IL is $73,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $82,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Junior Desktop Support Engineer, and why are they important?

To thrive as a Junior Desktop Support Engineer, you need foundational knowledge in computer hardware, operating systems, troubleshooting, and a relevant IT qualification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common enterprise software like Windows, macOS, and Microsoft Office is typically expected. Strong communication, patience, and problem-solving skills help you effectively assist users and resolve technical issues. These competencies are vital for maintaining smooth IT operations and ensuring end-user productivity within an organization.

What are some common challenges faced by Junior Desktop Support Engineers in their first year, and how can they overcome them?

Junior Desktop Support Engineers often encounter challenges such as managing multiple support requests simultaneously, learning to troubleshoot a wide variety of hardware and software issues, and adapting to rapidly changing technologies. To overcome these, it's helpful to develop strong organizational skills, actively seek mentorship from senior team members, and make use of internal documentation and knowledge bases. Regularly communicating with users and colleagues can also help build confidence and improve problem-solving efficiency over time.

What does a Junior Desktop Support Engineer do?

A Junior Desktop Support Engineer is responsible for assisting users with technical issues related to computers, software, and network access. Their main duties include troubleshooting hardware and software problems, installing and configuring operating systems, and ensuring that all workstations function smoothly. They often provide support in-person, over the phone, or via remote tools, and may also help maintain inventory and documentation. Junior Desktop Support Engineers work under the supervision of more experienced IT staff and are essential to keeping office technology running efficiently.

What is the difference between Junior Desktop Support Engineer vs Help Desk Technician?

AspectJunior Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote support, customer interaction
Industry UsageIT services, corporate environmentsIT support, customer service roles

Both roles involve troubleshooting and supporting computer systems, but Junior Desktop Support Engineers typically handle more technical hardware and software issues on-site, while Help Desk Technicians often provide remote support and customer service. The roles overlap in certifications and work environments, but differ in daily tasks and interaction levels.

What are the most commonly searched types of Desktop Support Engineer jobs in Chicago, IL? The most popular types of Desktop Support Engineer jobs in Chicago, IL are:
What are popular job titles related to Junior Desktop Support Engineer jobs in Chicago, IL? For Junior Desktop Support Engineer jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Junior Desktop Support Engineer jobs in Chicago, IL look for? The top searched job categories for Junior Desktop Support Engineer jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Junior Desktop Support Engineer jobs? Cities near Chicago, IL with the most Junior Desktop Support Engineer job openings:
Junior Desktop Support Engineer jobs near you
IT Desktop Support Engineer

IT Desktop Support Engineer

Sky Systems

Deerfield, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: IT Desktop Support Technician
Job Type & Location: Onsite || 1 Openings in Illinois (Deerfield) || Long-term contract (9 Months with possibility for extension)
Job Requirements:
Technical
  • Minimum 2 to 4 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.
• Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications.
  • Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites.
  • Ability to lift / move computer equipment weighing up to 50 lbs.
  • Expert in desk-side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).
  • Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  • Smart hand support for peripheral and networking hardware, including, but not limited to
monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skills and troubleshooting & resolving issues related to end user network cabling.
• Experienced in repeat call analysis and developing preventive actions
• Experienced in Problem management
  • Excellent written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on time. Takes proactive ownership and works with sense of urgency
  • Preferably with an Associate Degree in Electronics and CompTIA A+ Certification.
• May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, Client)
  • Experience of ticketing tools (ServiceNow / Remedy etc.),
_ Non-Technical _
  • Good Customer management skill,
  • Good in oral and written communication
  • Able to interact and work with customers at different levels.
  • Driven and result oriented.
  • Passionate about the work

• Ability to work independently or as part of a team
• Ability to complete tasks effectively with minimal supervision
• Must be available to work flexible work schedules

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