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JetBlue Airways Corporation

Auditor Quality Assurance

NY · On-site

$62K - $101K/yr

  • Medical

  • Life

  • Retirement

As part of our JetBlue Continuing Analysis and Surveillance System (CASS), perform analysis of audit findings or reliability reports for trends that involve the services or JetBlue's business ...

JetBlue Airways

Lead Analyst People Data Insights

Queens, NY · On-site

  • Medical

  • Life

  • Retirement

At JetBlue, our mission is to inspire humanity, and the People Data Insights team advances that mission by translating people data into insights that guide talent strategy and improve outcomes such ...

JetBlue Airways

Engineer Content Delivery Network

Queens, NY · On-site

$90K - $128K/yr

  • Medical

  • Life

  • Retirement

The Engineer excels when working on complex projects, is motivated to deliver results, maintains operational excellence, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.

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How much do jetblue jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for jetblue in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a JetBlue job?

A JetBlue job refers to a position within JetBlue Airways, a major American airline known for its customer service and affordable air travel. JetBlue offers various roles, including pilots, flight attendants, customer service agents, and corporate positions. Employees enjoy benefits such as travel perks, competitive salaries, and growth opportunities. Job requirements vary by position, with some roles needing specialized training or experience in the airline industry.

What are the main challenges faced by JetBlue customer service agents, and how does the company support employees in handling them?

JetBlue Customer Service Agents often face challenges such as managing high passenger volumes, addressing travel disruptions, and resolving complex customer concerns in a fast-paced airport environment. The company supports employees through comprehensive training, access to digital resources, and a collaborative team structure that encourages sharing best practices. Support from supervisors and the availability of escalation procedures help agents handle difficult situations. Teamwork and open communication are central to JetBlue’s culture, enabling agents to deliver consistent, quality service even during peak travel periods.

What are the key skills and qualifications needed to thrive in the JetBlue position, and why are they important?

To thrive as a JetBlue Customer Service Agent, you need strong communication skills, attention to detail, and problem-solving abilities, often supported by a high school diploma or equivalent and prior customer service experience. Familiarity with airline reservation systems such as Sabre and proficiency in handling ticketing and check-in processes are commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this customer-facing role. These qualities ensure efficient passenger services, a positive travel experience, and the maintenance of JetBlue’s reputation for friendly, reliable customer care.

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Jetblue jobs near you
Infographic showing various Jetblue job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Senior Analyst FP&A

JetBlue Airways Corporation

Long Island City, NY • On-site

$80K - $132K/yr

Full-time

Medical, Life, Retirement

Re-posted 7 days ago

JetBlue rating

7.5

Company rating: 7.5 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

10th of 26 rated airlines

Job description

Position Title: Senior Analyst, Financial Planning and Analysis
Position Summary:
The Senior Analyst Financial Planning and Analysis (FP&A) identifies, models and recommends ideas pertaining to financial risks and opportunities within the business, leveraging the Finance Team as well as cross-functional relationships. Among other responsibilities, the Senior Analyst manages short and long-term forecasts, understands the airline industry and JetBlue's strategy as it pertains to the competitive landscape and communicates financial plans and concepts to JetBlue crewmembers, including members of the Executive Leadership Team.
Essential Responsibilities:
  • Drive departmental operating forecasting (short and long term), ensuring all department forecasts are accurate and communicated to department leadership
  • Collaborate with Managers and above to provide strategic guidance and sound business decision support to cost center leaders through proper financial analysis, collaboration and critical thinking
  • Prepare material to be presented to Executive Leadership and Board Members including the annual operating plan, quarterly earnings, and monthly business reviews
  • Build and maintain strong relationships with the business, communicating effectively to ensure key stakeholders are informed and aligned on financial goals and results
  • Fulfill and manage ad hoc requests including complex analysis as requested by Senior Management and projects requiring cross-functional coordination
  • Other duties as assigned

Minimum Experience and Qualifications:
  • Bachelor's degree in a related field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • Three (3) years of financial modeling, working with financial systems, analytical reasoning and presentation experience in a professional setting (i.e. FP&A, Corporate Finance, Accounting, Investment Banking, Consulting, etc.)
  • Ability to work alongside and communicate effectively with different groups and organizational levels across JetBlue
  • Ability to drive results under the tight deadlines
  • Strong attention to detail and focus on accuracy
  • Ability to multi-task across a variety of projects, departments and timelines
  • Proficient Microsoft Office skills, particularly Excel and PowerPoint
  • Available for occasional overnight travel (15%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications:
  • Master of Business Administration (MBA), Certified Public Accountant (CPA) or appropriate post-graduate degree or licensing
  • Experience querying large data sets using Structured Query Language (SQL) and using analytical tools such as Tableau
  • Effective communication across myriad channels and groups including Executive Leadership
  • Advanced forecasting and modeling capabilities and financial systems expertise

Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:
  • Computer and other office equipment

Work Environment:
  • Traditional office environment

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:
  • The base pay range for this position is between $80,000.00 and $132,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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#LI-Hybrid
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

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