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Jetblue Jobsexternal in Boston, MA (NOW HIRING)

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Jetblue information

See Boston, MA salary details

$9

$28

$66

How much do jetblue jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for jetblue in Boston, MA is $28.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.21 and $32.94 per hour, depending on experience, location, and employer.

What is a JetBlue job?

A JetBlue job refers to a position within JetBlue Airways, a major American airline known for its customer service and affordable air travel. JetBlue offers various roles, including pilots, flight attendants, customer service agents, and corporate positions. Employees enjoy benefits such as travel perks, competitive salaries, and growth opportunities. Job requirements vary by position, with some roles needing specialized training or experience in the airline industry.

What are the main challenges faced by JetBlue customer service agents, and how does the company support employees in handling them?

JetBlue Customer Service Agents often face challenges such as managing high passenger volumes, addressing travel disruptions, and resolving complex customer concerns in a fast-paced airport environment. The company supports employees through comprehensive training, access to digital resources, and a collaborative team structure that encourages sharing best practices. Support from supervisors and the availability of escalation procedures help agents handle difficult situations. Teamwork and open communication are central to JetBlue’s culture, enabling agents to deliver consistent, quality service even during peak travel periods.

What are the key skills and qualifications needed to thrive in the JetBlue position, and why are they important?

To thrive as a JetBlue Customer Service Agent, you need strong communication skills, attention to detail, and problem-solving abilities, often supported by a high school diploma or equivalent and prior customer service experience. Familiarity with airline reservation systems such as Sabre and proficiency in handling ticketing and check-in processes are commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this customer-facing role. These qualities ensure efficient passenger services, a positive travel experience, and the maintenance of JetBlue’s reputation for friendly, reliable customer care.

What are the most commonly searched types of Jetblue jobs in Boston, MA?

The most popular types of Jetblue jobs in Boston, MA are:

What are popular job titles related to Jetblue jobs in Boston, MA?

For Jetblue jobs in Boston, MA, the most frequently searched job titles are:

What cities near Boston, MA are hiring for Jetblue jobs?

Cities near Boston, MA with the most Jetblue job openings:

Infographic showing various Jetblue job openings in Boston, MA as of August 2026, with employment types broken down into 64% Full Time, and 36% Nights. Highlights an 100% In-person job distribution, with an average salary of $58,654 per year, or $28.2 per hour.

Other

Medical, Life, Retirement

Posted 4 days ago


JetBlue rating

7.6

Company rating: 7.6 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

10th of 26 rated airlines


Job description

Position Summary 

The Technician Maintenance is responsible for all facets of the preventive maintenance and repair of airplanes to ensure aircraft are airworthy and all technical aspects are documented properly. 

Essential Responsibilities:  

  • Perform tasks associated with meeting aircraft at transit stations, including checks on aircraft maintenance logs, and responding to discrepancies entered into the logbook 

  • Performs routine and non-routine maintenance on aircraft  

  • References all Maintenance Manuals- Illustrated Parts Catalog, Structural Repair Manual, Component Maintenance Manuals, and the wiring diagrams to perform work on aircraft  

  • Completes required paperwork accurately using procedures set forth in the General Maintenance Manual (GMM) 

  • Uses only approved and certified hardware, parts, and equipment to be installed or used on aircraft 

  • Maintains JetBlue facilities and equipment as directed by the Leadership team   

  • Upholds safety and security awareness of crewmembers and JetBlue facilities/equipment 

  • Ability to obtain and maintain special qualifications such as Quality Control Required Inspection Item (RII), Airworthiness release, taxi run up, CAT III authorization, and Reduced Vertical Separation Minimum (RVSM)        

  • Other duties as assigned 

Minimum Experience and Qualifications  

  • High School Diploma or General Education Development (GED) Diploma  

  • Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate 

  • Must pass an on-site knowledge, skills and abilities test 

  • Ability to drive tugs, trucks, taxi aircraft, lift trucks, snorkel lift, boom lift and tractor and/or other maintenance vehicles 

  • Familiarity with accessing online aircraft manuals 

  • Ability to communicate effectively; in both oral and written communication 

  • Ability to frequently crawl, bend, kneel, climb, stoop and work in confined spaces 

  • Ability to work under pressure in a team environment 

  • Possess and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue’s insurance standards  

  • Ability to remain alert to moving vehicles, aircraft and situational awareness 

  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge  

  • Depending on location, may need to acquire and maintain a United States Customs Clearance  

  • Available for occasional overnight travel (10%) 

  • Must pass a pre-employment drug test 

  • Must be legally eligible to work in the country in which the position is located 

  • Authorization to work in the US is required, this position is not eligible for visa sponsorship 

Preferred Experience and Qualifications 

  • Two (2) years of experience working on large aircraft (Maximum Take Off Weight of 12,500 or greater) 

  • Completed an internship within the JetBlue Technical Operations Department 

  • Graduated from one of JetBlue’s partner Technical Operations schools 

  • Proficient with the Microsoft Office suite and the Internet 

  • Ability to multitask and work under pressure in a dynamic environment 

  • Prior leadership abilities 

 Crewmember Expectations:  

  • Regular attendance and punctuality 

  • Potential need to work flexible hours and be available to respond on short notice 

  • Able to maintain a professional appearance 

  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft 

  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun  

  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy, and behavioral standards 

  • Identify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) 

  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures, and risk controls 

  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities  

  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position. 

Equipment:  

  • Computer and other office equipment 

  • Obtain tools listed on the Minimum Tool List within thirty (30) days of employment 

  • Operate lift trucks, snorkel lift, boom lift and tractor after attending training 

  • Issued reflective safety vest, ear protection and other Personal Protective Equipment (PPE) 

  • Ability to use handheld two-way radios, headsets and/or phone  

Work Environment:  

  • Work may be outdoors with seasonal weather 

  • Bids work schedule by seniority (days, swings, or midnight shift, holidays) 

  • Ability to work in elevated areas and confined spaces  

Physical Effort:  

  • Position requires extremely strenuous physical work involving objects in excess of seventy (70) to one hundred (100) pounds. (Very Heavy) 

Compensation:  

  • The starting pay for this position is $42.50 per hour. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.


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