ZipRecruiter

Log In

1

Jetblue Jobs (NOW HIRING)

JetBlue

Program Manager Valstream

Long Island City, NY · On-site

JetBlue is seeking a ValStream Program Manager to integrate and support best-in-class service for the ValStream software. This role will act as a liaison between the ValStream and JetBlue teams ...

JetBlue

Program Manager Valstream

Manhattan, NY · On-site

JetBlue is a prominent airline company seeking a ValStream Program Manager to enhance their service quality. This role involves managing the ValStream software, liaising between teams, and ensuring ...

JetBlue Airways Corporation

Auditor Quality Assurance

NY · On-site

$62K - $101K/yr

As part of our JetBlue Continuing Analysis and Surveillance System (CASS), perform analysis of audit findings or reliability reports for trends that involve the services or JetBlue's business ...

next page

Showing results 1-20

All JobsJetblue Jobs

Jetblue information

See salary details

$8

$26

$61

How much do jetblue jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for jetblue in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Do JetBlue employees fly for free?

JetBlue employees typically receive free or heavily discounted flights for themselves and eligible family members as part of their employee benefits. These benefits often include standby travel and are subject to availability and company policies. Employees may need to meet certain criteria, such as seniority or scheduling requirements, to access these perks.

What is the starting pay at JetBlue?

The starting pay at JetBlue varies by position and location but generally ranges from $15 to $20 per hour for entry-level roles such as flight attendants and customer service agents. Pay rates for other positions, like pilots or technical staff, are higher and may include additional benefits and incentives.

Is it hard to get hired by JetBlue?

Getting hired by JetBlue can be competitive, as the airline seeks candidates with customer service skills, relevant experience, and a positive attitude. The hiring process often includes multiple interviews, background checks, and assessments, especially for roles like flight attendants and customer service agents.

What are the main challenges faced by JetBlue Customer Service Agents, and how does the company support employees in handling them?

JetBlue Customer Service Agents often face challenges such as managing high passenger volumes, addressing travel disruptions, and resolving complex customer concerns in a fast-paced airport environment. The company supports employees through comprehensive training, access to digital resources, and a collaborative team structure that encourages sharing best practices. Support from supervisors and the availability of escalation procedures help agents handle difficult situations. Teamwork and open communication are central to JetBlue’s culture, enabling agents to deliver consistent, quality service even during peak travel periods.

Does JetBlue allow remote work?

JetBlue offers some remote work opportunities, primarily for corporate and administrative roles. However, many positions, especially in customer service and flight operations, require on-site presence. Availability of remote work depends on the specific role and department.

What are the key skills and qualifications needed to thrive in the Jetblue position, and why are they important?

To thrive as a JetBlue Customer Service Agent, you need strong communication skills, attention to detail, and problem-solving abilities, often supported by a high school diploma or equivalent and prior customer service experience. Familiarity with airline reservation systems such as Sabre and proficiency in handling ticketing and check-in processes are commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this customer-facing role. These qualities ensure efficient passenger services, a positive travel experience, and the maintenance of JetBlue’s reputation for friendly, reliable customer care.

What is a JetBlue job?

A JetBlue job refers to a position within JetBlue Airways, a major American airline known for its customer service and affordable air travel. JetBlue offers various roles, including pilots, flight attendants, customer service agents, and corporate positions. Employees enjoy benefits such as travel perks, competitive salaries, and growth opportunities. Job requirements vary by position, with some roles needing specialized training or experience in the airline industry.

More about Jetblue jobs
What cities are hiring for Jetblue jobs? Cities with the most Jetblue job openings:
What are the most commonly searched types of Jetblue jobs? The most popular types of Jetblue jobs are:
What states have the most Jetblue jobs? States with the most job openings for Jetblue jobs include:
What job categories do people searching Jetblue jobs look for? The top searched job categories for Jetblue jobs are:
Jetblue jobs near you
Infographic showing various Jetblue job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 94% Full Time, 2% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Program Manager Valstream

Program Manager Valstream

JetBlue

Long Island City, NY • On-site

Full-time

Posted 6 days ago

JetBlue rating

7.7

Company rating: 7.7 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

10th of 26 rated airlines

Job description

Job Summary:
JetBlue is seeking a ValStream Program Manager to integrate and support best-in-class service for the ValStream software. This role will act as a liaison between the ValStream and JetBlue teams, focusing on program development and ongoing management.
Responsibilities:
• Everyday Customer Management, ensuring performance of the ValStream software for the JetBlue users
• Monitoring, reporting and resolving identified software/process issues with the ValStream Team
• Implementing, tracking & reporting out on Key Performance Indicators (KPIs) of the Program to internal JetBlue Leadership & external ValStream Leadership
• Provide training of new features and support for JetBlue users. Liaison with ValStream Training Manager
• Develop targeted savings plans in conjunction with internal JetBlue Stakeholders & ValStream Leadership
• Proactively identify areas of under-performance and work with internal & external stakeholders to implement solutions
• Work with ValStream software users to document requirements for new / enhanced features and work with the ValStream development Team on building & implementing these features
• Track, validate, and support invoicing as well as bi-annual reconciliation & evaluation of the Program Return on Investment (ROI)
• Other duties as assigned
Qualifications:
Required:
• Bachelor's degree in Business, Mathematics, Data Science, Engineering, or Aviation Management; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Experience in Aviation Repair Management or Procurement software and/or services
• Two (2) years of experience serving in a technical capacity – engineering, repairs, aircraft maintenance, or other equivalent experience
• Experience in communicating and influencing at every level and in a variety of ways both internally and externally
• Available for overnight travel (10%)
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship
Preferred:
• Direct experience working for an Airline
• Engineering degree or equivalent technical background
Company:
JetBlue — New York's Hometown Airline — was born at JFK in 1999 with the mission of bringing humanity back to air travel, and is now a leading carrier in NYC, Boston, Fort Lauderdale, Orlando, and San Juan. Founded in 1998, the company is headquartered in Long Island City, USA, with a team of 10001+ employees. The company is currently Late Stage.

What JetBlue employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply