Specialist Expeditor
Orlando, FL · On-site
Essential Responsibilities Ensures aircraft tooling and aircraft support equipment are repaired by approved JetBlue business partners within agreed turnaround times Monitors stock levels and ensures ...
Orlando, FL · On-site
Essential Responsibilities Ensures aircraft tooling and aircraft support equipment are repaired by approved JetBlue business partners within agreed turnaround times Monitors stock levels and ensures ...
Orlando, FL · On-site
Essential Responsibilities Ensures aircraft tooling and aircraft support equipment are repaired by approved JetBlue business partners within agreed turnaround times Monitors stock levels and ensures ...
Fort Lauderdale, FL · On-site
Essential Responsibilities Ensures aircraft tooling and aircraft support equipment are repaired by approved JetBlue business partners within agreed turnaround times Monitors stock levels and ensures ...
Fort Lauderdale, FL · On-site
Essential Responsibilities Ensures aircraft tooling and aircraft support equipment are repaired by approved JetBlue business partners within agreed turnaround times Monitors stock levels and ensures ...
$18 - $24.50/hr
Provides support for all JetBlue hardware/applications including telephony and mobile devices * Provides excellent onsite and remote Customer Service for JetBlue Crewmembers * Serves as escalation ...
$18 - $24.50/hr
Provides support for all JetBlue hardware/applications including telephony and mobile devices * Provides excellent onsite and remote Customer Service for JetBlue Crewmembers * Serves as escalation ...
Orlando, FL · On-site
$62K - $101K/yr
Position Summary The Aircraft Compliance team assists in ensuring the airworthiness of JetBlue's fleet by tracking and auditing maintenance performed on critical parts of the aircraft such as engines ...
Orlando, FL · On-site
$62K - $101K/yr
Position Summary The Aircraft Compliance team assists in ensuring the airworthiness of JetBlue's fleet by tracking and auditing maintenance performed on critical parts of the aircraft such as engines ...
Orlando, FL · On-site
Position Summary The Instructor Maintenance develops and delivers training to JetBlue Airways' Technical Operations crewmembers and business partners focused on aircraft systems. Essential ...
Orlando, FL · On-site
Position Summary The Instructor Maintenance develops and delivers training to JetBlue Airways' Technical Operations crewmembers and business partners focused on aircraft systems. Essential ...
Orlando, FL · On-site
$19.25 - $26.25/hr
Provides support for all JetBlue hardware/applications including telephony and mobile devices * Provides excellent onsite and remote Customer Service for JetBlue Crewmembers * Serves as escalation ...
Orlando, FL · On-site
$19.25 - $26.25/hr
Provides support for all JetBlue hardware/applications including telephony and mobile devices * Provides excellent onsite and remote Customer Service for JetBlue Crewmembers * Serves as escalation ...
Orlando, FL · On-site
$18 - $24.50/hr
Provides support for all JetBlue hardware/applications including telephony and mobile devices * Provides excellent onsite and remote Customer Service for JetBlue Crewmembers * Serves as escalation ...
Orlando, FL · On-site
$18 - $24.50/hr
Provides support for all JetBlue hardware/applications including telephony and mobile devices * Provides excellent onsite and remote Customer Service for JetBlue Crewmembers * Serves as escalation ...
Position Summary The Instructor Maintenance develops and delivers training to JetBlue Airways' Technical Operations crewmembers and business partners focused on aircraft systems. Essential ...
Position Summary The Instructor Maintenance develops and delivers training to JetBlue Airways' Technical Operations crewmembers and business partners focused on aircraft systems. Essential ...
Position Summary The Specialist Uniform Program plays a key role in the day-to-day operations of the Uniforms Store and serves as a knowledgeable representative of the JetBlue Uniform Program. This ...
Position Summary The Specialist Uniform Program plays a key role in the day-to-day operations of the Uniforms Store and serves as a knowledgeable representative of the JetBlue Uniform Program. This ...
Orlando, FL · On-site
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with company policies and work practices are in line with all audit, security and regulatory requirements
Orlando, FL · On-site
Ensure that JetBlue IT and business standards and procedures are maintained in accordance with company policies and work practices are in line with all audit, security and regulatory requirements
$62K - $101K/yr
Knowledge of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards * Take a significant role in the development of the work group's standard practices
$62K - $101K/yr
Knowledge of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards * Take a significant role in the development of the work group's standard practices
Interface with user groups, JetBlue senior leaders, designers and contractors to ensure proper communication and governance over decision-making * Identify project issues and risks and ensure timely ...
Interface with user groups, JetBlue senior leaders, designers and contractors to ensure proper communication and governance over decision-making * Identify project issues and risks and ensure timely ...
Orlando, FL · On-site
Position Summary The Instructor Maintenance develops and delivers training to JetBlue Airways' Technical Operations crewmembers and business partners focused on aircraft systems. Essential ...
Orlando, FL · On-site
Position Summary The Instructor Maintenance develops and delivers training to JetBlue Airways' Technical Operations crewmembers and business partners focused on aircraft systems. Essential ...
Orlando, FL · On-site
$62K - $101K/yr
Knowledge of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards * Take a significant role in the development of the work group's standard practices
Orlando, FL · On-site
$62K - $101K/yr
Knowledge of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards * Take a significant role in the development of the work group's standard practices
Inflight Crewmembers are the ambassadors of the JetBlue Experience, delivering high-quality care and service to Customers in-flight. They are responsible for both Safety and Service in the aircraft ...
Inflight Crewmembers are the ambassadors of the JetBlue Experience, delivering high-quality care and service to Customers in-flight. They are responsible for both Safety and Service in the aircraft ...
$105K - $150K/yr
The Lead Full Stack Engineer will maintain innovative, scalable solutions that provide value to JetBlue business initiatives. Essential Responsibilities * Develop, design, code, debug and document ...
$105K - $150K/yr
The Lead Full Stack Engineer will maintain innovative, scalable solutions that provide value to JetBlue business initiatives. Essential Responsibilities * Develop, design, code, debug and document ...
$62K - $101K/yr
Knowledge of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards * Take a significant role in the development of the work group's standard practices
$62K - $101K/yr
Knowledge of JetBlue's Safety Management System (SMS), Safety Policy, Security Policy and behavioral standards * Take a significant role in the development of the work group's standard practices
Position Summary The Specialist Uniform Program plays a key role in the day-to-day operations of the Uniforms Store and serves as a knowledgeable representative of the JetBlue Uniform Program. This ...
Position Summary The Specialist Uniform Program plays a key role in the day-to-day operations of the Uniforms Store and serves as a knowledgeable representative of the JetBlue Uniform Program. This ...
Inflight Crewmembers are the ambassadors of the JetBlue Experience, delivering high-quality care and service to Customers in-flight. They are responsible for both Safety and Service in the aircraft ...
Inflight Crewmembers are the ambassadors of the JetBlue Experience, delivering high-quality care and service to Customers in-flight. They are responsible for both Safety and Service in the aircraft ...
Orlando, FL · On-site
Position Summary The Specialist Uniform Program plays a key role in the day-to-day operations of the Uniforms Store and serves as a knowledgeable representative of the JetBlue Uniform Program. This ...
Orlando, FL · On-site
Position Summary The Specialist Uniform Program plays a key role in the day-to-day operations of the Uniforms Store and serves as a knowledgeable representative of the JetBlue Uniform Program. This ...
$7.09 - $10.91
16% of jobs
$12.09 is the 25th percentile. Wages below this are outliers.
$10.91 - $14.74
29% of jobs
The median wage is $15.70 / hr.
$14.74 - $18.57
19% of jobs
$21.97 is the 75th percentile. Wages above this are outliers.
$18.57 - $22.40
12% of jobs
$22.40 - $26.23
8% of jobs
$26.23 - $30.06
5% of jobs
$30.06 - $33.89
4% of jobs
$33.89 - $37.72
2% of jobs
$37.72 - $41.55
2% of jobs
$41.55 - $45.38
1% of jobs
$45.38 - $49.21
1% of jobs
$7
$20
$49
JetBlue Customer Service Agents often face challenges such as managing high passenger volumes, addressing travel disruptions, and resolving complex customer concerns in a fast-paced airport environment. The company supports employees through comprehensive training, access to digital resources, and a collaborative team structure that encourages sharing best practices. Support from supervisors and the availability of escalation procedures help agents handle difficult situations. Teamwork and open communication are central to JetBlue’s culture, enabling agents to deliver consistent, quality service even during peak travel periods.
To thrive as a JetBlue Customer Service Agent, you need strong communication skills, attention to detail, and problem-solving abilities, often supported by a high school diploma or equivalent and prior customer service experience. Familiarity with airline reservation systems such as Sabre and proficiency in handling ticketing and check-in processes are commonly required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help you stand out in this customer-facing role. These qualities ensure efficient passenger services, a positive travel experience, and the maintenance of JetBlue’s reputation for friendly, reliable customer care.
A JetBlue job refers to a position within JetBlue Airways, a major American airline known for its customer service and affordable air travel. JetBlue offers various roles, including pilots, flight attendants, customer service agents, and corporate positions. Employees enjoy benefits such as travel perks, competitive salaries, and growth opportunities. Job requirements vary by position, with some roles needing specialized training or experience in the airline industry.

7.4
Based on 81 frontline employees who took The Breakroom Quiz
11th of 26 rated airlines
Location: Jamaica, NY, US, 11430 Fort Lauderdale, FL, US, 33315 Orlando, FL, US, 32827 Req ID: 58334 Category: Operations Position Summary The Specialist Expeditor is responsible for managing the repair lifecycle of aircraft tooling and aircraft support equipment through approved repair vendors. The role ensures repairs are completed within contractual turnaround times, at competitive cost, and in support of fleet operational requirements. The Specialist Expeditor monitors repair performance, manages repair quotations, coordinates loaners and exchanges, and drives continuous improvement in vendor performance while maintaining optimal tooling availability across the network. Essential Responsibilities Ensures aircraft tooling and aircraft support equipment are repaired by approved JetBlue business partners within agreed turnaround times Monitors stock levels and ensures required items are prioritized for repair Coordinates with Tooling Expeditors and Materials to ensure repair orders are processed and tooling is received in a timely manner Communicates with business partners regarding the status of tooling sent for repair. For urgent orders, coordinates expedited shipping and tracks delivery through repair order completion Reviews and approves repair cost quotations Monitors repair turnaround performance and escalates overdue repairs to ensure contractual service levels are maintained Identifies recurring repair shop performance issues, notifies management, and supports implementation of corrective action plans Reviews and approves tooling exchange offers from repair vendors when appropriate in lieu of repair Assists in the disposition of unserviceable tooling by coordinating repair, exchange, replacement, or scrap actions with Tooling and approved business partners Helps minimize costs associated with tooling determined to be beyond economical repair Provides repair cost and performance data to support sourcing activities and contract negotiations Generates and analyzes weekly reports on open repair orders, turnaround time, overdue repairs, repair costs, and vendor performance in compliance with internal audit requirements. Other duties as assigned Minimum Experience and Qualifications High School Diploma or General Education Development (GED) Diploma Two (2) years of experience in aircraft maintenance, tooling, component repair, supply chain, or maintenance operations Excellent negotiation, communication, organizational, and project management skills Demonstrated ability to prioritize multiple assignments in a fast-paced environment Proficient in Microsoft Office applications, including Outlook, Word, and Excel Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge Ability to work on multiple projects simultaneously In possession of valid travel documents with the ability to travel in and out of the United States Available for occasional overnight travel (up to 20%) Must pass a pre-employment drug test Must be legally eligible to work in the country in which the position is located Authorization to work in the United States is required. This position is not eligible for visa sponsorship. Preferred Experience and Qualifications Associate's degree in Aviation or Supply Chain, or a related field Valid Federal Aviation Administration (FAA) Airframe and Powerplant Experience coordinating aircraft tooling, aircraft support equipment, aircraft component repairs, vendor performance, warranty claims, or repair contract administration Two (2) years of experience in aircraft tooling, aircraft support equipment, procurement, repair coordination, or other high-volume repair or purchasing environments Two (2) years of inventory management experience Experience with aircraft tooling repair management, calibration management, tool control, and repair contract administration Familiarity with Maintenance and Engineering systems such as TRAX Crewmember Expectations: Regular attendance and punctuality Potential need to work flexible hours and be available to respond on short-notice Able to maintain a professional appearance When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)) The use of any automated tool during the interview process will disqualify a candidate from being considered for the position. Equipment: Computer and other office equipment Work Environment: Traditional office environment Occasional work in materials warehouse and on aircraft during ground maintenance Physical Effort: Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently. (Light) Compensation: The base pay range for this position is between $25.45 and $40.52 per hour. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.
Nearest Major Market: Queens Nearest Secondary Market: New York City
Sourced by ZipRecruiter
Aviation
10,000+ Employees
New York, NY, US
1998