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It Tech Assistant Jobs (NOW HIRING)

West & Co. is seeking an IT Tech for a full-time career opportunity in Creola, Alabama. The ideal candidate will have a background in Information Technology, will be self-motivated, and always up for ...

Duke Rentals is seeking a dedicated and motivated IT Tech to join their team. The role involves ... Assist in administering and maintaining Microsoft 365 (Exchange, Teams, SharePoint, OneDrive ...

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...

Job Title- IT Tech Specialist Location- Los Angeles, CA 90020 Contract Duration: 6 Months Working time: 9 am to 5 pm PST Summary Onsite Bilingual IT technician to support both our office staff and ...

We offer a broad range of IT services; however, this is not your "typical" IT Tech position. Your day can range from reinstalling a PC Operating System to drilling holes and running CAT6 and fiber ...

They are seeking an IT Tech who will be responsible for managing user accounts, providing technical support, and maintaining network security among other duties. Responsibilities : • Adds ...

... of IT Tech Teacher in the School of Science, Technology, Engineering and Mathematics (STEM), for the Summer 2026. STEM Achievers Program (SAP) IT Technology Teacher Qualification(s): A B.S. in ...

Duke Rentals is seeking a dedicated and motivated IT Tech to join our team. We're looking for ... Collaborate and bring new ideas to Duke's IT department * Assist in administering and maintaining ...

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

The IT Tech Analyst serves primarily as a project team member in the review of project, design, and technical deliverables. Duties and Responsibilities: * Update and maintain technical documentation ...

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

As a Telephony IT Tech with Navitor, you will administer the needs of the telephony related ... Provide telephony strategies and solutions for the organization * Assist with management of new ...

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

IT Assistant - Field Support & Sales Technology Solutions Location Options: State College, Philipsburg, or Lewistown, PA Employment Type: Full-Time Nittany Oil Company is seeking an energetic ...

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It Tech Assistant information

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$26K

$38.4K

$49K

How much do it tech assistant jobs pay per year?

As of May 31, 2026, the average yearly pay for it tech assistant in the United States is $38,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $38,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant, and why are they important?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What cities are hiring for It Tech Assistant jobs? Cities with the most It Tech Assistant job openings:
What are the most commonly searched types of It Tech jobs? The most popular types of It Tech jobs are:
What states have the most It Tech Assistant jobs? States with the most job openings for It Tech Assistant jobs include:
IT TECH

Full-time

Posted yesterday


G.A. West rating

8.8

Company rating: 8.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

G.A. West & Co. is seeking an IT Tech for a full-time career opportunity in Creola, Alabama. The ideal candidate will have a background in Information Technology, will be self-motivated, and always up for a challenge! A problem solver that is willing to learn and grow with an expanding and purpose driven organization. Sets high expectations for themselves and is responsive and proactive on all fronts.
Responsibilities
  • Set up workstations with computers and necessary peripheral devices
  • Install and configure appropriate software and functions according to specifications
  • Manage user accounts and permissions on Active Directory and Microsoft 365
  • Experience with Office 365 platform: Entra, Exchange, SharePoint, Teams, and OneDrive
  • Troubleshoot user issues
  • Serve as first level helpdesk technician and respond to tickets
  • Escalate issues, as necessary, to higher level support personnel
  • Provide quick and effective assistance related to information technology systems
  • Maintain networks and computer systems
  • Maintain hardware, software and process documentation
  • Provide support via phone, email, or chat
  • Help identify and eliminate security risks
  • Update malware protection devices to prevent viruses or computer hacking
  • Perform other duties as assigned

Requirements
  • Solid knowledge of Windows operating systems, including Windows 10, and Windows 11 and Microsoft Office
  • Basic understanding of networked printing systems and Cisco based networks
  • Diagnostic skills for technical issues
  • Ability to prioritize and handle multiple tasks and projects concurrently
  • Technical awareness: ability to match resources to technical issues appropriately
  • Understanding of support tools, techniques, and how technology is used to provide IT services
  • Self-motivated with the ability to work in a fast-moving environment
  • Power BI experience/knowledge is a plus

Experience
  • Minimum 2 years in an IT position providing troubleshooting and support.

G.A. West & Company, Inc. is an equal opportunity employer. To provide equal employment opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. It has been, and will continue to be, G.A. West policy not to discriminate based on race, creed, color, religion, national origin, age, ancestry, nationality, genetic information, marital or domestic partnership or civil union status, sex, gender, disability, pregnancy, affectional or sexual orientation, or any other basis protected by federal, state, or local law for all personal actions and all phases of recruitment and/or employment.