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It Tech Assistant Jobs in Oklahoma (NOW HIRING)

We are now recruiting an IT System Analyst for the beautiful world-class Shangri-La Resort in Afton, OK. Come and have fun meeting new people with the IT Team and enjoy the amenities/perks offered ...

Scope, design, build and deploy systems for the Enterprise * Assist in management of operational systems * Assist in creating and updating documentation * Contribute to IT team discussions and ...

Scope, design, build and deploy systems for the Enterprise * Assist in management of operational systems * Assist in creating and updating documentation * Contribute to IT team discussions and ...

The IT Generalist provides frontline technical support, troubleshooting hardware, software, and ... secure. • Assist with support of the security camera system (PVMS). • Assist the System ...

IT Intern

Stillwater, OK · On-site

$15/hr

Help maintain and improve internal systems * Assist with workstation setups for new hires ... Previous experience in a professional IT support setting

The IT Generalist provides frontline technical support for BattleCreek Church, troubleshooting ... Perform hardware/software updates to ensure systems remain current and secure. * Assist with ...

IT Intern

Stillwater, OK · On-site

$15/hr

Help maintain and improve internal systems * Assist with workstation setups for new hires ... Previous experience in a professional IT support setting Why InterWorks InterWorks is a people ...

IT MANAGER

Norman, OK

$84K - $104K/yr

Deploy, maintain and upgrade all IT infrastructure and equipment * Assist with disaster recovery procedures * Maintains high level of confidentiality at all times * Performs other duties as assigned ...

Scope, design, build and deploy systemsfor the Enterprise * Assist in management of operational ... Engineering SW such as Ansys SCADE, CATIA,Polarion, etc. * IT Governance frameworks * Familiarity ...

IT Analyst

El Reno, OK · On-site

$45K - $50K/yr

Position Overview We are looking for an IT Analyst to join our team as the primary point of contact ... Network & Infrastructure Maintenance * Assist with basic local network troubleshooting (Wi-Fi ...

Position Overview We are looking for an IT Analyst to join our team as the primary point of contact ... Network & Infrastructure Maintenance * Assist with basic local network troubleshooting (Wi-Fi ...

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It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What does an entry level IT Tech Assistant do?

An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.

What is the easiest IT Tech Assistant job to get?

Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.

What are the most commonly searched types of It Tech jobs in Oklahoma?

The most popular types of It Tech jobs in Oklahoma are:

Infographic showing various It Tech Assistant job openings in Oklahoma as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.

$19 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

About Us

Summit IT Solutions is a security-focused Managed Service Provider (MSP) delivering modern, reliable IT services to businesses across Oklahoma. We take a hands-on, partnership-driven approach-embedding ourselves into our clients' operations, supporting their systems, and strengthening their security posture. Our team values accountability, professionalism, and continuous improvement. We don't just fix issues; we build resilient environments.

Position Overview

We are seeking a Tier II IT Technician with strong experience in workstation support and a solid comfort level with networks, servers, and MSP environments. This role blends remote support, onsite troubleshooting, and hands-on implementation work. You'll handle escalations from Tier I, perform deeper diagnostics, and assist with configuring and maintaining client infrastructure.

Key Responsibilities

Diagnose and resolve escalated hardware, software, and network issues (remote and onsite).
Support and maintain Windows Server environments, Active Directory, Group Policy, and file/permission structures.
Configure and troubleshoot firewalls, switches, wireless networks, and VPNs.
Deploy, image, and configure workstations, laptops, and related hardware.
Assist with server builds, migrations, and infrastructure projects.
Document work clearly in the PSA system and follow internal processes.
Participate in client onboarding, network assessments, and environment documentation.
Provide mentorship and technical support to Tier I technicians.
Assist with staging, prepping, and organizing equipment as needed for project rollouts.

Benefits

  • Competitive pay with clear opportunities for advancement.
  • Medical, Dental, Vision, Life Insurances
  • HSA and FSA
  • 401(k) with Matching Schedule
  • PTO and Paid Holidays
  • Ongoing training, certification support, and professional development
  • A team culture built on accountability, growth, and doing things the right way.

Join Us

If you're confident with networks and servers, enjoy solving real-world problems, and want to be part of a growing MSP that prioritizes quality and security, we'd love to meet you. At Summit IT Solutions, you'll make a direct impact on client environments while continuing to grow your technical expertise.

**THIS POSITION REQUIRES strong understanding of NETWORKING and SERVERS

2+ years of IT support experience, MSP experience preferred.
Strong understanding of networking fundamentals (VLANs, routing, firewalls, DHCP, DNS).
Working knowledge of Windows Server, Azure AD/Entra, and Microsoft 365 administration.
Solid troubleshooting and root-cause analysis skills.
Excellent communication skills and professionalism with clients.
CompTIA A+ and Network+ required. Additional industry certifications-Server+, Microsoft 365, Azure, or equivalent-are strongly preferred.
Valid driver's license and ability to travel locally to client sites.
Bilingual is a plus.