1

It Tech Assistant Jobs in Chicago, IL (NOW HIRING)

IT Tech I

Hazel Crest, IL

$20.30 - $25.05/hr

The IT Technician I assists other IT team members in providing technical and end user support on ... Answers technical questions, resolve user complaints, research issues, assist the IT Department ...

About the IT/Tech Recruitment Manager position We are looking for a competent Recruitment Consultant to assist our clients in finding the best software engineers and IT professionals to staff their ...

About the IT/Tech Recruitment Manager position We are looking for a competent Recruitment Consultant to assist our clients in finding the best software engineers and IT professionals to staff their ...

IT ASSISTANT

South Holland, IL · On-site

$16.75 - $22.75/hr

Job Title: IT Assistant Department: Information Technology Reports To: IT Manager SUMMARY: Assists the IT Manager in providing various IT support services to all departments and users by performing ...

IT Manager

Chicago, IL · On-site

$97K - $120K/yr

This IT Manager role will also collaborate with others on the tech team who manage software and data platforms and assist other key stakeholders with development of scalable business processes and ...

IT Intern

Palatine, IL · On-site

$16/hr

Interns assist with operational IT support, workstation deployment, Microsoft 365 administration, documentation management, asset management, and infrastructure-related activities. The standard ...

Examples of Duties Provide help desk support and assist employees with technology questions and issues Assist with Windows computer imaging, setup, deployment, and configuration Support enterprise IT ...

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

Provide help desk support and assist employees with technology questions and issues * Assist with Windows computer imaging, setup, deployment, and configuration * Support enterprise IT infrastructure ...

it admin

Northbrook, IL · On-site

$75K - $80K/yr

Implement security protocols and ensure data integrity across all systems. * Assist in the setup ... Bachelor's degree in Information Technology, Computer Science, or related field. * 2+ years of ...

IT Manager

Northbrook, IL · On-site

$96K - $118K/yr

The ideal IT Manager will be able to develop a strategic plan to implement an IT roadmap for projects and assist the company in achieving its business objectives and ambitious goals. This position is ...

IT Analyst

Chicago, IL · On-site

$40 - $50/hr

IT Procurement Analyst Chicago, IL Hybrid Role (approximately 1 day/week onsite) $40 - $50 per hour ... tracking perspective * Assist with device and technology expense management, helping the ...

IT Technician - Part-TimeBe Part of Something Remarkable At Monarch Landing, technology is about ... * Assist with community audiovisual (AV) equipment. * Identify opportunities to improve ...

New

IT Technician - Part-TimeBe Part of Something Remarkable At Monarch Landing, technology is about ... * Assist with community audiovisual (AV) equipment. * Identify opportunities to improve ...

New

IT Technician - Part-TimeBe Part of Something Remarkable At Monarch Landing, technology is about ... * Assist with community audiovisual (AV) equipment. * Identify opportunities to improve ...

New

IT Technician - Part-Time Be Part of Something Remarkable At Monarch Landing, technology is about ... * Assist with community audiovisual (AV) equipment. * Identify opportunities to improve ...

New

IT Technician - Part-TimeBe Part of Something Remarkable At Monarch Landing, technology is about ... * Assist with community audiovisual (AV) equipment. * Identify opportunities to improve ...

New

next page

Showing results 1-20

It Tech Assistant information

See Chicago, IL salary details

$26.8K

$39.6K

$50.5K

How much do it tech assistant jobs pay per year?

As of Aug 24, 2026, the average yearly pay for it tech assistant in Chicago, IL is $39,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $39,100.00 per year, depending on experience, location, and employer.

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What does an entry level IT Tech Assistant do?

An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.

What is the easiest IT Tech Assistant job to get?

Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.

What are the most commonly searched types of It Tech jobs in Chicago, IL?

The most popular types of It Tech jobs in Chicago, IL are:

Infographic showing various It Tech Assistant job openings in Chicago, IL as of July 2026, with employment types broken down into 11% Internship, 56% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,574 per year, or $19 per hour.

$20.30 - $25.05/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Description

Job Overview:

The IT Technician I assists other IT team members in providing technical and end user support on the following application systems: Gaming, Point of Sale, Property Management, Financial Applications, and other installed application systems. Maintain a working knowledge of the Microsoft Office Suite, Microsoft Windows XP/7, and other applications as designated. Make help desk calls to customers.

Purpose:

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System:

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties and Responsibilities:

  • Answers technical questions, resolve user complaints, research issues, assist the IT Department with the maintenance of all application systems hardware and software
  • Maintains security and back-up procedures for all application systems
  • Assists with software and hardware installation/upgrades
  • Effectively troubleshoots user problems with application software and hardware
  • Primarily focuses on Level I - II (user, technician) applications support
  • Prepares systems documentation; communicate issues back to level II, IT management vendor support personnel and end users
  • Identifies “quick fix” requirements to the Supervisor, utilizing quality assurance and application testing
  • Participates in the on-call rotation.  On-call hours are between 12am – 8am.
  • May be requested to follow other job-related instructions and to perform other job-related duties subject to all applicable state and federal laws
  • Other duties & responsibilities as assigned

Job Requirements: (please ensure you meet the listed requirements prior to applying)

  • High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
  • Must be twenty-one (21) years of age or older
  • A+ Certification- preferred
  • Must have a sound knowledge of computer software and hardware (a skills test will be administered)
  • A thorough understanding of Software Applications and professional business processes
  • Ability to think logically and troubleshoot technical issues from discovery to root cause
  • Excellent written and oral communication skills; Should be able to describe and present business ideas and concepts in a clear, concise and understandable manner to technical and non-technical individuals
  • Must have a passionate commitment for extraordinary levels of service quality and customer satisfaction
  • Willing to work odd and irregular hours including nights, weekends, and holidays
  • Willing to travel and participate in training as recommended or required
  • Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Base Pay

  • Compensation: $20.30–$25.05 per hour, with starting pay based on factors such as experience, qualifications, and skills.
  • Benefits: Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA). Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.