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It Tech Assistant Jobs in Chicago, IL (NOW HIRING)

dbHMS

IT Generalist

Chicago, IL · Hybrid

$18 - $25/hr

IT Generalist Firm Overview Do more than just build! At dbHMS, we are a collection of doers and ... Operate and manage the company helpdesk system: * Assist with support of technology infrastructure ...

Pinnacle Actuarial Resources

IT Analyst

Chicago, IL · On-site

$80 - $110/hr

Perform software updates, patches and routine maintenance. * Assist end users with enrolling ... IT manager. * Prepare laptops for new hires by ensuring they are configured with the latest ...

City of Lake Forest, IL

IT Intern

Lake Forest, IL · On-site

$15 - $20.76/hr

Provide help desk support and assist employees with technology questions and issues * Assist with Windows computer imaging, setup, deployment, and configuration * Support enterprise IT infrastructure ...

Next Step Systems

IT Manager

Northbrook, IL · On-site

$96K - $118K/yr

The ideal IT Manager will be able to develop a strategic plan to implement an IT roadmap for projects and assist the company in achieving its business objectives and ambitious goals. This position is ...

Brooksource

IT Analyst

Chicago, IL · On-site

$40 - $50/hr

IT Procurement Analyst Chicago, IL Hybrid Role (approximately 1 day/week onsite) $40 - $50 per hour ... tracking perspective * Assist with device and technology expense management, helping the ...

Trova

IT Manager

Buffalo Grove, IL

$130K - $150K/yr

IT Manager - Infrastructure Operations Must live within 25 Miles of Wheeling,IL Location: Northern ... assist you. Trova Advisory Group offers a comprehensive benefits package offering Medical, and ...

Avid Health at Home, LLC

IT Manager

Chicago, IL · On-site

$95K - $105K/yr

Train and assist staff with all IT related issues. * Work with managers of other departments to plan and implement IT aspects of new projects. * Acquisition support to include analysis of IT systems ...

Geo-Logic Associates, Inc.

IT Manager

Chicago, IL · On-site

$97K - $120K/yr

IT Leader Position at Geo-Logic Associates Geo-Logic Associates (GLA) is a privately held geologic ... advise and assist the executive management team in support of strategic initiatives. Key ...

New

Geo-Logic Associates

IT Manager

Saint Charles, IL · On-site

$120 - $170/hr

... advise and assist the executive management team in support of strategic initiatives. Key ... Identify IT solutions and investments to support executive management team directives. * Advise the ...

Geo-Logic Associates

IT Manager

Saint Charles, IL · On-site

$120K - $170K/yr

... advise and assist the executive management team in support of strategic initiatives. Key ... Identify IT solutions and investments to support executive management team directives. * Advise the ...

Trova

IT Manager

Wheeling, IL · Hybrid

$130K - $150K/yr

IT Manager Location: Wheeling, IL (Primary) Schedule:Onsite Monday-Friday; occasional Saturday ... assist you. Trova Advisory Group offers a comprehensive benefits package offering Medical, and ...

Ursitti Enterprises LLC

IT Trainer

Chicago, IL

$75K - $90K/yr

Ensure training aligns with Microsoft 365 applications and other firm technologies. * Assist with ... information, pregnancy, or any other protected characteristic as outlined by federal, state, or ...

ITW

IT Analyst

Glenview, IL

$70K - $89K/yr

The IT Analyst is a member of the IT Team responsible for managing user requests while providing ... Contribute to an internal customer Knowledgebase to assist with self-service concept * Ability to ...

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Showing results 21-40

All JobsIt Tech JobsIt Tech Assistant JobsIt Tech Assistant Jobs in Chicago, IL

It Tech Assistant information

See Chicago, IL salary details

$26.8K

$39.6K

$50.5K

How much do it tech assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for it tech assistant in Chicago, IL is $39,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $39,100.00 per year, depending on experience, location, and employer.

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What does an entry level IT Tech Assistant do?

An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.

What is the easiest IT Tech Assistant job to get?

Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.

What are the most commonly searched types of It Tech jobs in Chicago, IL?

The most popular types of It Tech jobs in Chicago, IL are:

It Tech Assistant jobs near you
Infographic showing various It Tech Assistant job openings in Chicago, IL as of July 2026, with employment types broken down into 11% Internship, 56% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,574 per year, or $19 per hour.

IT Generalist

dbHMS

Chicago, IL • Hybrid

$18 - $25/hr

Part-time

Re-posted 28 days ago

Job description

IT Generalist
Firm Overview
Do more than just build! At dbHMS, we are a collection of doers and thinkers. We combine our passion for engineering with our client’s vision to realize successful construction projects in our community and worldwide. Together with our clients, we are dedicated to leaving a legacy of stewardship and innovation through our impact on the built environment. Our staff of talented individuals and unique characters is united in their dedication to deliver high-performance, efficient, and sustainable buildings worldwide. 
Our Information Technology team, in our Chicago office, is seeking an IT Generalist. This role will support the IT Coordinator in maintaining the office technology in Chicago and also remotely for a number of team members across the country.
Our dynamic work environment provides the perfect opportunity to advance your career while developing and fine-tuning your skills along with offering a supportive office culture, diverse workforce, flexible work schedules, and regular social events. At dbHMS, you will find everything you need for an exciting, challenging, and rewarding career.  
dbHMS is committed to a diverse workforce and to providing a safe, accessible workplace. Most duties will be performed in an office environment. dbHMS currently operates with both hybrid and remote-only work policies. The work typically requires the use of hands to type, handle or feel; reach with hands and arms; and talk or hear.
Position Overview
At dbHMS, we rely on our Information Technology (IT) team to manage and monitor a variety of computer operations, maintain functioning systems while maximizing uptime and supporting end users throughout the organization. This position will play a vital role, acting as the primary contact for office helpdesk efforts and supporting the larger IT team with more complex system projects. This part-time position will be 20-30 hours per week with potential for flexible work hours. The ideal candidate has a basic working knowledge of windows based information systems and a strong ability to troubleshoot and find solutions. This position is for ongoing employment with a preferred 12-month commitment.
Essential Job Functions
  • Operate and manage the company helpdesk system:
    • Assist with support of technology infrastructure including hardware, software, and network systems.
    • Over time, take primary responsibility for helpdesk activities and tasks.
  • Workstation and other user device maintenance:
    • Configure devices and image machines.
    • Set up and configure user accounts, permissions, and remote access.
    • Assist with IT needs for onboarding new staff members.
  • Assist the IT Coordinator:
    • Troubleshoot and resolve complex technical issues.
    • Install, configure, maintain, monitor, and troubleshoot user hardware and software.
    • Create and maintain accurate documentation of IT systems, processes, and procedures.
  • Additional responsibilities as needed.
Requirements
  • Technical knowledge of IT infrastructure including servers, workstations, firewalls, and switches.
  • Ability to communicate and receive communication effectively both verbally and written.
  • Strong organizational skills for processes, schedules, and tasks.
  • Positive attitude and willingness to learn and support new systems and applications.
  • Willingness to work shifts outside of regular office hours for special circumstances as the need arises.
  • Ability to lift objects up to 40 pounds.
Additional Preferred Qualifications
  • Enrolled in an Associate or Bachelor’s degree program in Information Technology.
  • Past IT helpdesk experience.
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About dbHMS

Sourced by ZipRecruiter

Industry

Engineering professional services

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US

Year founded

2002

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