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It Tech Assistant Jobs in Baltimore, MD (NOW HIRING)

Maryland Wellness

IT Intern

Baltimore, MD · On-site

$15 - $19.75/hr

Set up newly issued devices with user accounts in the various company systems. * Assist in one-on ... Interest in IT, Tech, Computer Science, Data communications or other related fields. REQUIRED ...

Maryland Wellness, LLC

IT Intern

Baltimore, MD · On-site

$15 - $19.75/hr

Set up newly issued devices with user accounts in the various company systems. * Assist in one-on ... Interest in IT, Tech, Computer Science, Data communications or other related fields. REQUIRED ...

Maryland Wellness, LLC

IT Intern

Baltimore, MD · On-site

$15 - $19.75/hr

Set up newly issued devices with user accounts in the various company systems. * Assist in one-on ... Interest in IT, Tech, Computer Science, Data communications or other related fields. REQUIRED ...

KETTLE CUISINE LLC

IT Site Lead

Savage, MD · On-site

$80K - $95K/yr

Job summary The IT Site Lead is responsible for managing daily IT operations and helping ensure the ... Maintain awareness of the SVG computer supplies budget and assist with Intune project work tied to ...

KETTLE CUISINE LLC

IT Site Lead

Savage, MD · On-site

Job summary The IT Site Lead is responsible for managing daily IT operations and helping ensure the ... Maintain awareness of the SVG computer supplies budget and assist with Intune project work tied to ...

IonQ

Senior IT Administrator

College Park, MD · On-site

Onsite IT Operations and End-User Support * Primary Technical Liaison: Serve as the dedicated ... Physical Deployment: Assist the network engineering team with the physical installation and de ...

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All JobsIt Tech JobsIt Tech Assistant JobsIt Tech Assistant Jobs in Baltimore, MD

It Tech Assistant information

See Baltimore, MD salary details

$25.8K

$38.2K

$48.7K

How much do it tech assistant jobs pay per year?

As of Aug 24, 2026, the average yearly pay for it tech assistant in Baltimore, MD is $38,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $37,800.00 per year, depending on experience, location, and employer.

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What does an entry level IT Tech Assistant do?

An entry-level IT Tech Assistant provides basic technical support by troubleshooting hardware and software issues, setting up equipment, and assisting with network connectivity. They often use diagnostic tools, follow established procedures, and may work under supervision to help maintain IT systems and support end-users.

What is the easiest IT Tech Assistant job to get?

Entry-level IT Tech Assistant positions are generally the easiest to obtain, often requiring basic computer skills, customer service abilities, and a willingness to learn. These roles may involve tasks like troubleshooting hardware, setting up equipment, or assisting with software issues, and sometimes do not require advanced certifications or extensive experience.

What are the most commonly searched types of It Tech jobs in Baltimore, MD?

The most popular types of It Tech jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for It Tech Assistant jobs?

Cities near Baltimore, MD with the most It Tech Assistant job openings:

It Tech Assistant jobs near you
Infographic showing various It Tech Assistant job openings in Baltimore, MD as of August 2026, with employment types broken down into 69% Full Time, 25% Part Time, and 6% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

IT Intern

Maryland Wellness

Baltimore, MD • On-site

$15 - $19.75/hr

Internship

Re-posted 17 days ago

Job description

SUMMARY OF POSITION: The IT intern assists the IT department with maintaining and recording company technology and assets. The individual in this position will work onsite to manage device inventory, perform routine maintenance, and support hardware setup and troubleshooting.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Ensure company assets are properly maintained and accurately recorded.
    • Update and maintain the IT database to record inventory.
    • Perform routine maintenance of company devices, including refreshing, wiping, and cleaning.
    • Clean and inspect hardware for functionality and damage.
    • Label network devices (routers, switches, etc.) with accurate identification and update as needed.
    • Update user accounts to align with any changes to staff data or organizational structure.
    • Order and coordinate shipping of supplies as needed.
    • Collect other device-related information and compile reports as needed.
  • Provide onsite troubleshooting under supervision of IT staff.
    • Diagnose and troubleshoot basic hardware issues.
    • Support basic hardware and account-related requests.
    • Record common problems and resolutions for future reference.
  • Support IT related tasks for Onboarding and Offboarding staff.
    • Set up newly issued devices with user accounts in the various company systems.
    • Assist in one-on-one sessions with new hires for device set up and user training.
    • Coordinate logistics of device returns, including preparing and sending shipping labels, collaborating with office managers, and communicating with offboarded staff.
    • Receive and inspect returned assets, documenting their condition, removing user accounts, and preparing devices for reuse.
  • Maintain and update the IT knowledgebase.
  • Share relevant coursework knowledge and skills with IT staff for process improvement.
  • Participate in department meetings and training opportunities.

QUALIFICATIONS:
  • Must be 18 years of age or older.
  • Reliable transportation to and from office locations.
  • Understanding of computers, networks, system management and hardware.
  • Strong organizational and documentation skills.
  • Proficiency with database software.
  • Self-directed and able to work with or without supervision.
  • Energetic and eager to tackle new projects and ideas.
  • The ability to effectively build relationships with individuals of all ages, ethnicity, education, and work experience.
  • Respect for individual differences and multicultural diversity.
  • Maintains confidentiality and all regulations regarding HIPAA and 42 CFR Part 2.
  • Exhibits professionalism and a friendly demeanor, and is a positive representative of the company.
  • Reliable, ethical, and honest work ethic.

EXPERIENCE AND EDUCATION:
  • Interest in IT, Tech, Computer Science, Data communications or other related fields.

REQUIRED CERTIFICATION OR LICENSE: NonePHYSICAL ABILITIES:
  • Lift up to 15 lbs
  • Must have the ability to move about the office
  • Ability to sit and use a computer
  • Manual and physical dexterity needed to operate a computer and networking hardware.
  • Sufficient near vision ability to read information appearing on computer display screens, in hand-written forms, and printed on paper.
  • Adequate hearing and verbal abilities to communicate effectively in person or virtually.

WORKING CONDITIONS: Work is performed in either an office environment/ Please note: This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the staff member for this job. Duties, responsibilities and activities may change at any time with or without notice as dictated by the needs of the organization.

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