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It Tech Assistant Jobs in Tennessee (NOW HIRING)

Tri-City Extrusion Inc

IT TECH

Bristol, TN · On-site

INFORMATION TECHNOLOGY REPORTS TO: NETWORK ENGINEER SUMMARY OF POSITION: Information technology specialists work in positions using computer-based information systems. They work with both software ...

Weigel's

IT Technician

Powell, TN · On-site

... Assist store personnel with user account management, password resets, and basic application ... the IT Operations Manager with the tracking, receipt, deployment, and return of IT equipment ...

IntelliPro

IT Specialist

Cookeville, TN · On-site

... • Assist with audio/video conferencing and meeting room technology support. • Maintain IT asset inventory, equipment tracking, and spare parts management. • Coordinate vendor repairs ...

IntelliPro Group Inc.

IT Specialist

Cookeville, TN · On-site

Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist with audio/video conferencing and meeting room technology support. * Maintain IT asset ...

IntelliPro Group Inc.

IT Specialist

Cookeville, TN · On-site

$29/hr

Support employee onboarding, offboarding, transfers, equipment deployments, and refresh activities. * Assist with audio/video conferencing and meeting room technology support. * Maintain IT asset ...

Edfinancial Services LLC

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

Description: The IT Systems Manager is responsible for direct management of the IT Systems ... infrastructure. * Assist the team with prioritization and completing daily tasks and meeting ...

Edfinancial Services LLC

IT Manager

Knoxville, TN · On-site

$90K - $111K/yr

Description The IT Systems Manager is responsible for direct management of the IT Systems ... infrastructure. Assist the team with prioritization and completing daily tasks and meeting ...

Edfinancial Services LLC

IT Manager

Knoxville, TN · On-site

$100/hr

... Assist the team with prioritization and completing daily tasks and meeting established service ... IT team priorities. • Assume role and responsibilities of other IT leadership when they are not ...

Peabody Hotels & Resorts

IT Manager

Memphis, TN · On-site

$92K - $113K/yr

Information Technology throughout hotel. WORK ENVIRONMENT: Computer Room. Job involves working ... SECONDARY JOB FUNCTIONS * Assist Director with all trouble shooting calls from departments * Work ...

Integra Software Systems LLC

IT Specialist

Brentwood, TN · On-site

$40K - $50K/yr

Position Responsibilities As an IT Specialist for a small but fast-growing company, you will ... Set up, configure, and maintain computers, printers, and mobile devices * Assist with onboarding ...

OMNY

Paralegal

Nashville, TN · Remote

A proven track record of working independently, managing a heavy contract pipeline, and knowing when to solve a problem vs. when to escalate it. * Tech-Savvy: Strong proficiency with customer ...

Peabody Hotels & Resorts

IT Manager

Memphis, TN · On-site

$92K - $113K/yr

Information Technology throughout hotel. WORK ENVIRONMENT: Computer Room. Job involves working ... SECONDARY JOB FUNCTIONS * Assist Director with all trouble shooting calls from departments * Work ...

Integra Software Systems LLC

IT Specialist

Brentwood, TN · On-site

$40K - $50K/yr

Position Responsibilities As an IT Specialist for a small but fast-growing company, you will ... Set up, configure, and maintain computers, printers, and mobile devices * Assist with onboarding ...

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It Tech Assistant information

What does an IT Tech Assistant do?

An IT Tech Assistant provides technical support and troubleshooting services to staff or customers within an organization. Their main responsibilities include installing, configuring, and maintaining computer hardware and software, responding to technical inquiries, and assisting in resolving network or connectivity issues. They often help set up new equipment, manage user accounts, and ensure the smooth day-to-day operation of technology systems. IT Tech Assistants work closely with other IT professionals to support the organization's technology needs and may also train users on basic IT procedures.

What are the key skills and qualifications needed to thrive as an IT Tech Assistant?

To thrive as an IT Tech Assistant, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving skills, patience, and effective communication are crucial soft skills for this role. These skills ensure timely technical support, minimize downtime, and help maintain smooth technology operations for end-users.

What are the most common challenges faced by IT Tech Assistants when supporting end-users, and how can they be addressed?

IT Tech Assistants often encounter challenges such as troubleshooting diverse hardware and software issues, managing high volumes of support requests, and communicating technical solutions to users with varying levels of tech-savviness. To address these, it's helpful to develop strong problem-solving skills, maintain patience, and use clear, jargon-free language when assisting users. Staying organized with ticketing systems and continuously updating technical knowledge also enables IT Tech Assistants to provide efficient and effective support.

What is the difference between It Tech Assistant vs Network Support Specialist?

It Tech AssistantNetwork Support Specialist
Provides basic technical support, troubleshooting hardware/software issues, and assisting end-users.Focuses on maintaining, troubleshooting, and supporting network infrastructure and connectivity.
Typically requires certifications like CompTIA A+.Often requires certifications like CompTIA Network+ or Cisco CCNA.
Works in various environments including offices, schools, and small businesses.Primarily works in organizations with complex network systems, such as corporations or data centers.
Handles general IT support tasks and user assistance.Specializes in network configuration, security, and performance optimization.

The main difference is that an It Tech Assistant provides general IT support and troubleshooting, while a Network Support Specialist focuses specifically on network infrastructure and connectivity issues. Both roles require technical certifications and are essential in maintaining organizational IT systems, but they differ in scope and specialization.

What are the most commonly searched types of It Tech jobs in Tennessee? The most popular types of It Tech jobs in Tennessee are:
What cities in Tennessee are hiring for It Tech Assistant jobs? Cities in Tennessee with the most It Tech Assistant job openings:
It Tech Assistant jobs near you
Infographic showing various It Tech Assistant job openings in Tennessee as of August 2026, with employment types broken down into 88% Full Time, 4% Part Time, and 8% Contract. Highlights an 100% In-person job distribution.

IT TECH

Tri-City Extrusion Inc

Bristol, TN • On-site

Full-time

Re-posted yesterday

Job description

POSITION TITLE: INFORMATION TECHNOLOGY TECH

DEPARTMENT: INFORMATION TECHNOLOGY

REPORTS TO: NETWORK ENGINEER


SUMMARY OF POSITION:

Information technology specialists work in positions using computer-based information systems. They work with both software applications and computer hardware.

Responsibilities include (1) providing network support. This support ranges from network issues to local end user support; including local computer, server, and network device connectivity, and equipment issues. Analyze, test, troubleshoot, and evaluate existing network systems and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruptions. (2) End user and system support; including local computers, server software and configurations, accounts, applications and software. Analyze, test, troubleshoot, and evaluate new and existing software and applications.


ESSENTIAL JOB FUNCTION:

  • Administrative Active Directory maintenance ranging from user account creation, group policies changes, general password resets, account status, and Active Directory security audits.
  • Set and maintain network access permissions. Creation and maintenance of Network share folders.
  • Monitor and maintain backup activities and offloading of all enterprise data for offsite storage and storage rotation.
  • Analyze network data to determine network usage, disk space availability, or server function.
  • Configure and define parameters for installation or testing of local area network (LAN), routers, switches, controllers, multiplexers, or related networking equipment.
  • Configure security settings or access permissions for groups or individuals.
  • Configure local area network (LAN) routers or related equipment.
  • Document network support activities.
  • Evaluate local area network (LAN) or performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Install and configure wireless networking equipment.
  • Install network software, including security or firewall software
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Perform routine maintenance or standard repairs to networking components or equipment.
  • Test computer software or hardware, using standard diagnostic testing equipment and procedures.
  • Provide telephone support related to networking or connectivity issues.
  • Research hardware or software products to meet technical networking or security needs.
  • Test repaired items to ensure proper operation.
  • Train users in procedures related to network applications software or related systems.
  • Diagnose hardware and software problems, and replace defective components.
  • Perform routine network startup and shutdown procedures, and maintain control records.
  • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Gather data pertaining to company needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
  • Analyze equipment performance records to determine the need for repair or replacement.
  • Research new technology, and implement it or recommend its implementation while concentrating on cutting costs.
  • Work with high level programming languages for custom solutions and in-house need driven projects.
  • Administrative maintenance for Microsoft SQL Servers and associated databases
  • Work with vendors for products, services, and warranties.

SKILLS AND ABILITIES REQUIRED:

  • Interacting with Computers — Using computers and computer systems (including hardware and software) to program, set up functions, enter data, or process information.
  • Updating and Using Relevant Knowledge
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources
  • Communicating with Supervisors, Peers, or Subordinates
  • Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events
  • Processing Information and Analyzing Data
  • Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Documenting/Recording Information
  • Training and Teaching Others
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Repairing and Maintaining Mechanical Equipment
  • Understanding of Enterprise level networks – Network communication devices, network communication protocol
  • Research and investigate of new and existing issues, problems, solutions, and potential projects
  • Knowledge and basic experience with higher level programming languages.
  • An understanding of software development.
  • Database administrative maintenance for Microsoft SQL - implementing new releases, completing maintenance requirement, evaluating server operating systems and hardware configurations

EDUCATION AND EXPERIENCE REQUIRED:

Minimum 8 years experience in work-related skill, knowledge and on the job training is required.

Bachelor’s degree or equivalent experience and knowledge required.